Great to see our brilliant Irish musicians being promoted. We have been very impressed with the delivery time. It is a real treat to see no excess packaging without the platic whilst keeping the CD's... See more
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See what reviewers are saying
I like being able to buy items that are difficult to find in the US. Looking forward to playing the celtic art matching game with our 2.5 year old grandson. Derek Bell's CD: Carolan's Favorites is... See more
Trustworthy company. Very efficient. I was able to track my purchase. Will deffo do business again with them no delay in receiving my beautiful book. Go raibh maith agaibh Ceirnini Cladaigh or Thank... See more
The staff at Claddagh are brilliant. There was a problem with the delivery service - clearly not their fault and over the festive season there are often delays. They immediately responded and sorted e... See more
Company details
Written by the company
Claddagh Records was founded in 1959 by the late Garech De Brún and his friend, Ivor Browne, to record and preserve Irish cultural heritage.
Contact info
2 Cecilia Street, D02 DP62, Dublin, Ireland
- info@claddaghrecords.com
- claddaghrecords.com
4.6
Excellent
1K reviews
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Product on time and good quality
19 December 2023
Awful
Awful. Shocking customer service and completely ignored. Still no sign of my delivery after 5 weeks
19 December 2023
I ordered in July 2023
I ordered in July 2023. I STILL have not had my order, despite several emails.I spoke to someone in November who promised the order would be with me shortly. It is now January 2024. Still nothing!
19 December 2023
Prompt delivery
21 December 2023
Great communication
Communicating with customer is a lost art that is not lost at this company.
18 December 2023
Fantastic
Fantastic. A treat from these guys, fast postage and a beautiful album of Patrick Kavanagh poetry just gorgeous.
18 December 2023
Hello?
I did not receive my ordered item. I sent an email to them five days ago and got an automated response. That's it.
18 December 2023
Go somewhere else for Irish vinyl
Ordered vinyl 2 weeks ago, confirmation email received and payment taken immediately but no indication on timeline for dispatch or otherwise. Sent several emails to the contact address as stated on website but only received generic automated responses. Even went down the route of a DM on Instagram and still nothing. Terrible customer service. Wanted to support a smaller Irish player in the vinyl market but better off using the usual players as delivery is swift and emails are responded too. Go somewhere else with your money. Will never use Claddagh Records ever again. Joke of a company.
11 January 2024
Unprompted review
Terrible customer service
Order not received,showing as being processed for two weeks,emails going unanswered for over a week have requested a refund,ignored again, appalling customer service,will have to request chargeback from bank.
9 January 2024
Unprompted review
Great to see our brilliant Irish…
Great to see our brilliant Irish musicians being promoted. We have been very impressed with the delivery time. It is a real treat to see no excess packaging without the platic whilst keeping the CD's safe. Excellant service so far. May Claddagh be a shining example to the rest of the world! 😊
19 December 2023
My order was not delivered
My order was not delivered, despite various reminder and messages
19 December 2023
Non arrival Poor non existent service
I would give no stars if I could Claddah records could answer my question and communicate, where is my order from 11th December. I have now written three times still they will not answer my emails. That is not customer service as I expect it
Chris
11 December 2023
Received the wrong item. No way to contact customer service.
I was sent a cd instead of the vinyl I had ordered. It has been 2 weeks and still no response to my email on how to resolve the situation.
19 December 2023
My order vinyl & book
My order, mid December 23. I found out today from A Post that it was never sent to them for delivery, and I am getting no response to my emails.
Very bad customer care
On 15 January they phoned to apologise to say that it had now been sent, and said they would give me a 10% discount. As of 19 January, it has not been delivered ( to a local Dublin address)
17 December 2023
Unprompted review
Great fast service
21 December 2023
Disappointed with communication
Really annoying. I haven't received the hat I ordered and not gotten a refund for an album that was sold out.
Just received a reply stating they are awaiting items.
21 December 2023
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