C&J Marine ,shipped goods to billing address instead of delivery address. But went out it's way to correct the mistake. Well done . Goods arrived next day . As described. Thank you.
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See what reviewers are saying
Fantastic experience dealing with C&J Marine receiving a warm welcome from Sally on reception, Emma the sales manager and finally Dan and Liam the fitters. We are so pleased with the results and the... See more
Treated myself to a higher wind jib sail over the winter and enjoyed making the selection from the Used Sail list. Colin was particularly helpful regarding the sail choice which appeared totally un... See more
It’s been a long time since I have received an above standard customer service. Great company I will be using for all my marine customers. Great products and even better service
Company details
- Sailing Store
- Fabric Product Manufacturer
- Furniture Accessories Supplier
- Furniture Maker
- Garden Furniture Shop
Written by the company
C&J Marine is one of the largest producers of quality marine products, covers and upholstery in the UK. As well as offering a complete service for sailing yachts, power boats and motor boats, we also supply both businesses and private homes with custom-made awnings, blinds, upholstery and other textile products – all manufactured by our dedicated and experienced team at our factory in Chichester, West Sussex. Alongside our manufacturing business we stock and supply hundreds of technical fabrics and hardware ranges, for all manner of applications to both trade and retail customers.
Contact info
Clay Lane, PO19 3JG, Chichester, United Kingdom
- +44(0)1243 785485
- sales@cjmarine.co.uk
- cjmarine.co.uk
4.8
Excellent
297 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from C&J Marine Ltd
Thank you for your five star review! We hope we can help you again in the future! Kind regards C&J Team!
Reply from C&J Marine Ltd
Thank you for your feedback! Our aim is always to provide quality products and service to our customers, thank you for your custom...kind regards C&J Team!
Reply from C&J Marine Ltd
Thank you for taking the time to provide us with a great 5 star review! Kind regards the C&J Team!
Excellent company particular thanks to…
Excellent company particular thanks to Gavin for sorting out an urgent delivery of headlining to me. Thanks
14 August 2024
Reply from C&J Marine Ltd
We are so glad you were happy with our service and we will ensure that Gavin receives your feedback, thank you! The C&J Team!
Delivery lets you down
Good selection and easy to order online if you know what you want, and very helpful if you phone for advice.
However, shame you use Royal Mail as it’s not the best delivery service - slow by today’s standards and expectations, and no customer tracking available.
5 August 2024
Reply from C&J Marine Ltd
Thank you for your review. We are sorry to hear that the delivery service was not what you had expected. We try to keep costs down for our customers and therefore offer a 5-7 working day service with Royal Mail which we always aim to adhere to. Kind regards...C&J Team.
Prompt service & competitive prices.
5 August 2024
Reply from C&J Marine Ltd
Thank you so much for taking the time to share your feedback, we are glad you received a 5 star service! ...the C&J Team!
Reply from C&J Marine Ltd
Thank you for your review! So glad you were happy with our services. Hopefully see you again soon! ... kind regards the C&J Team!
Fantastic service
Fantastic service, good range of products which are very well priced, will certainly use again and recommend to others.
8 July 2024
Reply from C&J Marine Ltd
Thank you so much for taking the time to give such a fantastic review! We look forward to helping you again in the future...kind regards the C&J Team x
High Performance Outdoor Fabric
Quick and very efficient. The material sample supplied provided a number of colour swatches and information relating to fabric strength, colour retention and performance.
8 July 2024
Reply from C&J Marine Ltd
Thank you so much for a great review, we are so pleased to have been able to assist you...kind regards the C&J Team! x
Items incorrectly order.
In spite of me ordering double the amount I needed they were very helpful when I wanted to return the surplus . Apart from that the service i received during the ordering and the delivery process was excellent
8 July 2024
Reply from C&J Marine Ltd
We are so pleased that you experienced a great service, it is always our aim to provide this. We look forward to assisting you again in the future...kind regards the C&J Team x
High quality work and products
High quality work and products. This is the first time I have used CJ Marine and I am so happy that I did. They have been professional and helpful throughout the whole process. We wanted custom made spray dodgers, they visited our location provided fabric and colour samples as well as measured up. They installed the spray dodgers and we are extremely happy with the high quality of the finished product. We will be using CJ Marine when we next need coverings for our boat.
18 June 2024
Unprompted review
Reply from C&J Marine Ltd
WOW! What a wonderful review, thank you so much! The team were delighted with your feedback and we are extremely proud of the dodgers, they look amazing! We look forward to working with you again on your next project....kind regards
Reply from C&J Marine Ltd
Thank you so much for your review, the team here at C&J love to receive such positive feedback...Kind regards
Reply from C&J Marine Ltd
Thank you so much for taking the time to give us such a positive review! ... Kind regards The C&J Team!
C&J Marine Ltd
C&J Marine Ltd
Intuitive website, efficient online service, good quality products, regular and accurate information updates.
28 May 2024
Reply from C&J Marine Ltd
Thank you so much for a great review, customer satisfaction is a priority to us and we are grateful to you for taking the time to share your experience. Kind regards ... the C&J Team!
QUALITY CUSTOMER SERVICE
Always a very helpful and cheerful response from the team, particularly when one is ordering goods.
10 May 2024
Reply from C&J Marine Ltd
Thank you so much for your kind words! The team are always happy to help! Kind regards x
Reply from C&J Marine Ltd
Thank you so much for taking the time to provide a great review! The C&J Team!
First class service
From the time my call was answered until I received the goods I received first class service. The man I spoke to was friendly and could not have been more helpful. Everything he said he would do was done immediately. Thank you so much. First class service.
30 April 2024
Reply from C&J Marine Ltd
Thank you for a fabulous review! That was our wonderful Gavin and he was more than happy to help as the team always are! We look forward to assisting you again in the future. Kind regards the C&J Team!
Customer service is superb
30 April 2024
Reply from C&J Marine Ltd
Thank you so much for a fantastic review! The C&J Team!
I totally recommend C & K Marine. 1. You can quickly get through to speak to very knoyand helpful staff and quickly get to pay for the equipment/parts you need. The prices are good for quality
Great service on the phone, good prices for quality items that arrived really quickly, sooner than expected. I have already recommended to friends who will buy from them. Quality Suppliers.
9 April 2024
Reply from C&J Marine Ltd
Thank you so much for a wonderful review! We would love you to share your experience with your friends and family and we look forward to working with you again the future...kind regards The C&J Team!
Reply from C&J Marine Ltd
Thank you so much for your review, we are so pleased that you were satisfied with our products and services...kind regards The C&J Team!
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