Title: Excellent support from Elara Review: I had an urgent issue with an order's postal code and shipping details today, and Elara provided outstanding support. She was very professional, patient,... See more
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See what reviewers are saying
I had a lot of questions navigating through CJDropshipping. The support is excellent. Every time I had a question, they would respond very quickly. Special thanks to Elara who helped me a lot to bette... See more
I think the platform makes everything to help new users to understand how to start dropshipping. I am new to this but I see there are lots of tools and educational content available. The Personal Agen... See more
Ken was very helpful with my custom name patch dropshipping order question. He responded clearly, answered what I needed, and made the process feel easy. I really appreciate his support and would defi... See more
Company details
Information provided by various external sources
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
Contact info
#70383 5th Street, 5th Floor, Gate 97, District 5, Futian Market, Yiwu, Zhejiang 322000, China, 322000, Yiwu, Zhejiang province, China
- +86(0571)86719839
- support@cjdropshipping.com
- cjdropshipping.com
Breach of guidelines
Good and understanding support
Good and understanding support, my agent Arien cai has helped me with my questions and understood my concerns, highly recommend!
am very impressed with the support I…
am very impressed with the support I received from CJ Dropshipping, especially from my agent Linnea Pan. I was facing some technical issues with product listing and syncing, but Linnea was incredibly patient and professional. She guided me step-by-step until everything was working perfectly. It’s rare to find such dedicated support. Thank you, Linnea, for going above and beyond to help my business grow! Five stars all the way!"
CJ support is very responsive and…
CJ support is very responsive and friendly. I can recommend Zean!
Thank you Ruth for your amazing service
Thank you Ruth for your amazing service
Zean is very helpful,thanks,very…
Zean is very helpful,thanks,very patient!
Alan Young was really helpful in…
Alan Young was really helpful in getting my request done.
Wonderful service provided by CJ Dropshipping.
I appreciate KEN to give guidance and answered my all questions. To help me to end to end process on my first order.
this platform is so helpful
this platform is so helpful ,the customer service kan yang help me alot. for telling me every detail of products.settings each and every thing
Bowen is one of the best suppliers i…
Bowen is one of the best suppliers i have worked with, very fast on replying and gives me good prices.. Thanks Bowen.
24/7 chat is like having a PA!!
I am a newbie on Ecom & CJ. My agent, Yone Yang provided a very efficient & professional assistance to streamline my Ecom business, brand setup, etc. I felt like I had a very friendly personal assistant who's experienced in sourcing and all these!! I really like the chat service as it's 24/7 so you're never stuck and never miss a minute to make progress. Highly recommend CJ if you want hassle-free business!!
Very good experience with…
I am editing my review because right after I left this positive review everything went down hill. Delays, orders not fullfilled because the didn't have the stock after I sent an inquiry asking about the delay on processing this particular order. A couple of days later I found out that the item was out of stock and order was not going to be sent to my customer after waiting 3 days for processing. I will update this review if service improve or gets worse but I am very causious now with my orders here.
Very good experience with CJDropshippping so far. Good support overall. I've been using their service for about a month now.
Good customer support. I am editing this to say that Ruth was fantastic!

Reply from CJDropshipping
Box Chen was incredibly helpful and…
Box Chen was incredibly helpful and solved my issue fast!
Billy is my representative in my drop…
Billy is my representative in my drop shipping business and he is very patient helping me out how the process of drop shipping works. Hopefully, he can lead throughout the avenues of selling online. I highly recommend CJdropshipping to all who would like to start their online retail business. Thanks Billy you're a very helpful and I am hoping you can guide me throughout my ordeal.
Ken helped me with the setup
Ken helped me with setting up my Shopify store. I'm really thankfull.
Very happy with my experience on CJ
Very happy with my experience on CJ, learning the website is intuitive and convenient. My agent Hector is amazing, always replies to me and goes out of his way to benefit my pricing by doing tedious work for me, i'm very grateful. You should be paying Hector much more for his outstanding service, at least double. Thank you CJ and Hector!
Alicia Wu is a great personal manager
Alicia Wu is a great personal manager, helps us with lots of different issues.
Highly recommend CJ for all startups.
Excellent working with Farris from CJ
Excellent working with Farris from CJ. They're really an all in all and transparent service provider for ecom
Best app for Starting withou inventory…
Platform is good when you want to start a business without inventory this platform do every thing for us and customer service is also good my personal they give u didicated agent to solve ur problems 24/7 like my agent is yone yang and they all are well skilled i am very satisfied with this app
Unprofessional Service and Refusal of Refund - Case Reported to Dubai Police
I am extremely disappointed with CJ Dropshipping. I have been trying to get a refund of $264 for a non-delivered order, but their support team (Agent Luria Xie) is flatly refusing to help, stating it’s against their "policy."
I have already filed an official Criminal Complaint with the Dubai Police Cyber Crime Division (Report No: 7423/2026). Even after providing the official police report, they are not taking this matter seriously. This is completely unacceptable and feels like a scam. I warn other entrepreneurs to be careful. I will continue to pursue this legally until my money is returned.

Reply from CJDropshipping
I had an excellent experience with Dora…
I had an excellent experience with Dora Luo, i was unable to make an order from my end and i reached out to CJ customer service. Dora Luo was able to assist me with the order purchase when I was unable to make the order from my end. She was very patient with me and was ready to assist me through every step of it. Her customer service is A+++
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