Title: Excellent support from Elara Review: I had an urgent issue with an order's postal code and shipping details today, and Elara provided outstanding support. She was very professional, patient,... See more
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See what reviewers are saying
I had a lot of questions navigating through CJDropshipping. The support is excellent. Every time I had a question, they would respond very quickly. Special thanks to Elara who helped me a lot to bette... See more
I think the platform makes everything to help new users to understand how to start dropshipping. I am new to this but I see there are lots of tools and educational content available. The Personal Agen... See more
Ken was very helpful with my custom name patch dropshipping order question. He responded clearly, answered what I needed, and made the process feel easy. I really appreciate his support and would defi... See more
Company details
Information provided by various external sources
Best Dropshipping supplier with Lazada, Shopee, Shopify, WooCommerce, eBay, Amazon
Contact info
#70383 5th Street, 5th Floor, Gate 97, District 5, Futian Market, Yiwu, Zhejiang 322000, China, 322000, Yiwu, Zhejiang province, China
- +86(0571)86719839
- support@cjdropshipping.com
- cjdropshipping.com
Breach of guidelines
Assistant Ken it’s simple amazing
Assistant Ken it’s simple amazing, very helpful. CJ always has good customer services. Love it.
I received great customer support by Louis
I received great customer support By Louis Wang. I don’t half an hour chatting with him and he never became impatient
Iris was super helpful
Iris was super helpful! Very quick to respond and gave me exactly what I needed in minutes. Excellent customer service :)
Tim has been very helpful and always…
Tim has been very helpful and always answers quickly to resolve any issue.
Wonderful service!
Wonderful service!
I was assigned a personal agent, Soya. She was really helpful. She helped me source the custom packaging I needed within minutes and am hour later it was available on the CJ platform for me to order.
replied instantly in the chat shoutout…
replied instantly in the chat shoutout to Paradise Zhong for replying and solving my problems quick would recommend
Excellent Customer Service of Iris Huang
Iris Huang is an awesome customer service agent. Overall I'm happy with CJDrop Shipping.
Im new to CJ but there's lots of help…
Im new to CJ but there's lots of help from my agent Yuci. Always answers questions
Great suppliers if you run an online…
Great suppliers if you run an online store or do dropshipping, shout out to Linda Feng from the support team
Ken helped me a lot setting up my…
Ken helped me a lot setting up my Tiktok store. Thank you!
Excellent customer support from agent…
Excellent customer support from agent D. Liao
customer service is top notch
customer service is top notch billy helped me out and sorted my problem within minutes would recommend
Linda Feng did a great job helping me…
Linda Feng did a great job helping me through order fulfillment. I appreciate her thoroughness and patience.
Ken Yang (Customer Service)
Ken Yang (Customer Service)
Very Very Professional Personal, Understand and comfortable, fast respond, problems solving person
ken and this amazing team have provided…
ken and this amazing team have provided great service. i always know that im in good hands when dealing with ken and this incredible team
Dawnson is an absolute legend
Dawnson is an absolute legend! Best agent I've ever worked with. He is extremely proactive, helps with custom branding and packaging, and solves problems before you even ask. If you want to scale your brand, Dawnson is the guy you need. 10/10.
behind the curtain expectations
Ken was very helpful in showing me the ropes of how to finish placing an order and pay for it behind the curtain. Thank you Ken
VERY LONG Processing Time
Processing time in most cases is long even if you buy pre-inventory from them
This is what they indicate in their Estimated Processing Time:
1-8 days for 22.9% orders
now add the delivery time and it turns out that their delivery time is long and not fast as they write on their platform
Very disappointed with this service and I do not understand why they have such good reviews here

Reply from CJDropshipping
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