Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest de... See more
Company replied
The courier BF NH0I was very polite and brought my order around the back of my property with no problem. I only ordered this the day before from Wickes and was able to get it delivered within 24 hours... See more
Company replied
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs,... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Driver was very friendly and smiley
Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deliveries kerbside meaning a 76 year old has to bring them up himself. Will definitely use City sprint again.
25 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent experience with our driver! It's wonderful to know that their helpfulness made such a positive difference, especially with the steps. We truly appreciate you sharing your feedback and look forward to serving you again.
Reply from CitySprint
We appreciate you sharing your kind words with us. We are so happy to hear that you had a positive experience with our team.
The guy (SC64)arrived on time
The guy (SC64)arrived on time. He unloaded 24 sleepers on his own with no lifting equipment to help and placed the items where I wanted them. He was really friendly. Amazing service. Hope you are paying him enough
25 July 2026
Unprompted review
Reply from CitySprint
We're thrilled to hear about the amazing service you received from our delivery driver! It's wonderful to know they were friendly and went above and beyond to place your items exactly where you wanted them. We truly appreciate your kind words and positive feedback.
Reply from CitySprint
We're happy to hear that you had such a positive experience with us. Thank you for taking the time to share your kind words!
On time
On time, very helpful with my purchase. Thanks courier SC64 as he put them where I requested, thanks again
25 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your delivery was on time and that our courier was very helpful with your purchase, placing it exactly where you requested. We appreciate your kind words!
Helpful timely and very polite…
Helpful timely and very polite excellent service
25 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that our service was helpful, timely, and polite! We appreciate your positive feedback very much and are glad you had a great experience.
Driver at a very very good attitude…
Driver had a very good attitude from pulling up at the door to leaving he drove down the drive carried all the bags of stone 15 of them into my back patio stack them up very neatly chatting with me all the time a very pleasant experience well done thank you very much
25 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear about your very pleasant experience! It's wonderful to know our driver had such a great attitude and was so helpful with your delivery. Thank you for your kind words!
SC 64. Very pleasant and helpful courier.
Very pleasant and helpful courier.
23 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that our courier was pleasant and helpful! We truly appreciate you taking the time to share your positive feedback with us.
On time and safely delivered
On time and safely delivered. Kind delivery driver.
25 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear your delivery was on time and safely delivered, and that our driver was kind! We appreciate your positive feedback very much.
Delivery was as scheduled
Delivery was as scheduled. Driver was friendly and very helpful with my order,
24 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery was on schedule and that our driver was friendly and helpful. Thank you for your positive feedback!
Items delivered undamaged by a friendly…
Items delivered undamaged by a friendly and helpful driver. Same driver (SC64) delivered here a few times before and exactly the same high level of care.
24 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your items arrived undamaged and that you consistently receive such a high level of care from our friendly and helpful driver. We appreciate your positive feedback!
Great service
Courier LS38 was so helpful, bringing really heavy bags of garden materials and placing them where I needed - meaning I don't have to move myself (very helpful at eight months pregnant!) - great service thank you!
24 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful to know our courier was so helpful with your heavy bags of garden materials, especially given your circumstances. We truly appreciate your kind words.
Reply from CitySprint
Thank you for your kind words, we're glad you're impressed with our service!
Reply from CitySprint
Thank you for your kind words, we're glad you are happy with our service!
Excellent service
The driver was patient and waited as their was a label to be printed and attached
Wickes hadn't advised it was being picked up this morning so label was not printed
He waited for this to be done, very pleasant person.
24 July 2026
Unprompted review
Reply from CitySprint
We are delighted to hear about your positive experience with our driver. We truly appreciate you sharing this wonderful feedback regarding their patience and pleasant demeanor.
Your delivery driver was great
Your delivery driver was great. He took great care with my materials and was happy to bring al the goods to my storage area. Very nice and polite. Sc64
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience! It's wonderful that our driver was so careful with your materials and happy to assist you. Thank you for your kind feedback.
Fantastic service
Fantastic service. The driver was lovely and was very polite. Nothing was a bother. Thank you.
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you experienced such fantastic service and found our driver to be lovely and polite. Thank you for your kind feedback!
Mike was an absolute star
Mike (LS38) was an absolute star! Quick, polite, professional and friendly. On top of that he helped me out putting the fence I ordered into the slots when he had no obligation to do that. Thank you Mike!
23 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear about your positive experience with our delivery service! We appreciate your kind words about our team member's politeness, professionalism, and helpfulness in placing your fence.
Great delivery by Raza M039 very polite…
Great delivery by Raza M039 very polite and kept in touch with delivery time placed order where we asked him too excellent service thank you
22 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was great and that our team member was polite and kept you informed. We appreciate your kind words about the excellent service!
Great service
Courier M039 was extremely helpful and carried my delivery of 600l of garden bark into the back garden for me. He was polite and friendly.
23 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear your courier was extremely helpful and carried your delivery into the back garden for you. We appreciate your kind words about their politeness and friendliness!
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