Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
LD23 was great, he identified right away we were going to struggle to leave the plasterboard in my downstairs room due to the furniture arrangement. Instead when I asked him to leave it on the stairs,... See more
Company replied
Had my Wickes ordered by City sprint driver Kevin PL37. Kevin went above and beyond and took the heavy bags of bark chippings directly to my back garden. Kevin was polite and respectful of my proper... See more
Company replied
LD76 Leeds Service Centre Thank you for a very pleasant experience on receiving my delivery. Your driver was a very polite, friendly yet professional man, who didn’t just dump and run. Thank you
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Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The courier (NH42)
The courier (NH42)
was extremely helpful and polite a credit to the company
31 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery experience was positive and that our courier was extremely helpful and polite. We appreciate your kind feedback!
The delivery driver
The delivery driver, NH42 was extremely helpful and polite. Even complimenting our garden. He is a credit to City Sprint and I would gladly order from Wickes again in future. Thankyou for a very prompt delivery and excellent service.
1 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your positive experience and that your delivery was prompt and the service excellent! We appreciate your kind words about our delivery person's helpfulness and politeness.
Great service and professionalism…
Great service and professionalism displayed by LS38. Was really pleased with the service recieved.
1 August 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you experienced great service and professionalism! We truly appreciate your positive feedback and are glad you were happy with the service received.
10/10
I’ve had Norman deliver for me numerous times. He’s approachable, polite and willing to drop your order wherever you ask. Could speak better about him. 10/10.
1 August 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about your positive experiences with our delivery service. We truly appreciate your kind words about our team member's professionalism and helpfulness. Thank you for sharing your wonderful feedback!
M039-
M039-
Lovely driver, really helpful and polite helped me put the delivery where it was needed.
Thank you
31 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our driver was lovely, helpful, and polite, assisting you with your delivery. Thank you for sharing your positive experience!
Reply from CitySprint
We appreciate you letting us know that our team member was friendly and helpful! We are so glad you had a positive experience.
The delivery man SC64 was lovely very…
The delivery man SC64 was lovely very helpful on taking the item back to the stirling store, spoke to Sean in stirling store and refunds been done excellent service thanks
31 July 2026
Unprompted review
Reply from CitySprint
We are so pleased to hear about your positive experience with our team and the smooth return process. Thank you for sharing your kind words!
Delivered on time very helpful
Delivered on the day I picked. Driver was very helpful and put the bags where o wanted them cannot fault !
31 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear your delivery arrived on the day you picked and that our driver was very helpful, placing the bags exactly where you wanted them. We appreciate your positive feedback!
Very friendly courier
Very friendly courier, very helpful as there were multiple heavy items.
Delivery was quick and easy.
NH50
31 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was quick and easy, and that our courier was friendly and helpful with your heavy items. Thank you for your positive feedback!
Driver was very pleasant and brought…
Driver was very pleasant and brought the delivery indoors for me. Driver No M039
31 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that your delivery experience was so positive and that our driver was pleasant and helpful in bringing your delivery indoors. Thank you for sharing your feedback!
Punctual and friendly service.
31 July 2026
Unprompted review
Reply from CitySprint
We're happy you found our team punctual and friendly. Thank you for your positive feedback; we appreciate it!
Delivered with care by driver BL23
Delivered with care by driver BL23. Unloaded heavy sheets of wood for me.
24 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about your positive experience with our delivery service and the care taken with your heavy items. Thank you for sharing!
Great service
Prompt delivery, timely updates via text, and professional, friendly delivery driver.
29 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was prompt with timely updates, and that our driver was professional and friendly! We appreciate your wonderful feedback.
The courier could not do enough to help!
Amazing! The courier (NH42) could not be more helpful. The fact that he was lifting huge long lengths of decking and wood all on his own (which I would’ve expected to have been a two man job) was very impressive.
He was courteous, professional, extremely helpful and very friendly. This is the kind of person you keep and reward accordingly!
Thank you!
30 July 2026
Unprompted review
Reply from CitySprint
We're thrilled to hear about your excellent experience! It's wonderful that our courier provided such impressive and helpful service, going above and beyond. We truly appreciate your kind words and will be sure to recognize their outstanding efforts.
CitySprint review
Professional service, on time delivery and courteous driver MO39
30 July 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you received professional service and that your delivery was on time with a courteous driver! We truly appreciate your wonderful feedback.
Courrier SC64 was friendly and punctual
SC64 was friendly and punctual. Couldn’t ask for more
30 July 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our team member was friendly and punctual. We appreciate your positive feedback and are glad we met your expectations!
came on time ,delivery driver was a great help
came on time sand bags lifted in for me everything went well
30 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear everything went well with your delivery and the sandbags. Thank you for your kind words!
Excellent delivery and communication.
Excellent communication and delivery updates. Courier SC64 was very friendly and extremely helpful at delivery.
28 July 2026
Unprompted review
Reply from CitySprint
We're so glad to hear about the excellent communication and delivery updates you received. It's wonderful to know that our courier was friendly and extremely helpful. We truly appreciate your positive feedback!
Excellent service!
The man who delivered our plaster boards was very friendly yet professional.
He helped my husband carry them , extremely helpful!
A five star service!
29 July 2026
Unprompted review
Reply from CitySprint
We're delighted to hear that our delivery person was friendly and professional, and that they were extremely helpful in assisting your husband. We appreciate your positive feedback!
Perfect start to finish
Perfect start to finish, Wayne at the Nottingham office is an absolute rockstar and gave me such assurances and help for a crucial last minute job I needed. All went as expected.
29 July 2026
Unprompted review
Reply from CitySprint
We are delighted to hear that everything went as expected and that you received such excellent assistance for your urgent job. Your positive feedback is greatly appreciated.
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