This is the second recent delivery by this employee (M039) who went over and above what was expected for a delivery. He was courteous, friendly and managed to carry really heavy unwieldy items safely... See more
Company replied
Location
Switch locationUnit 500 Metroplex Business Park, Salford Quays, M50 2UE Manchester, Lancashire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleasant delivery driver who carried the goods upto the front door. An excellent ambassador for City Sprint.M039.
Company replied
⭐⭐⭐⭐⭐ Excellent service from CitySprint from start to finish. Communication was outstanding throughout, with regular updates on my delivery. I was able to track my order in real time, see exact... See more
Company replied
I was advised of a time prior to deliver and the driver was prompt. He put the delivered items exactly where I asked as they were too heavy for me to handle. Very polite driver.
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 500 Metroplex Business Park, Salford Quays, M50 2UE, Manchester, Lancashire, United Kingdom
- 0161 8779348
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
⭐️⭐️⭐️⭐️ 5/5 – Excellent Service from CitySprint
Had a great experience with my recent CitySprint delivery. The driver was incredibly friendly and genuinely helpful, making the whole process smooth and stress‑free. It’s rare these days to come across someone who goes the extra mile with a smile, but this driver absolutely did. Fast delivery, great communication, and brilliant customer service. Highly recommend!
20 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that your recent delivery was a great experience! It's wonderful to know the driver's friendliness and helpfulness made the process smooth for you. We appreciate your recommendation and value your feedback.
Highly recommend city sprint!!!
My wickes delivery was delivered by tom m140,there was 9 heavy bags of manure delivered, my courier was friendly and courteous,really happy with my delivery always had a good experience with city sprint.
20 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had a positive delivery experience! It's great to know the courier was friendly and courteous while delivering your heavy bags of manure. We appreciate your positive feedback.
Reply from CitySprint - Manchester
We're happy to hear that you received perfect service. We appreciate you taking the time to leave us this great feedback.
Mlol Sohail delivered on time
Mlol Sohail delivered on time, careful with goods, polite and friendly
19 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our delivery was on time and that our employee was careful, polite, and friendly. Thank you for your positive feedback.
Good communication know exactly where…
Good communication know exactly where the driver was when he was going to arrive
Driver was polite, helpful and got the bags in the garden
18 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had good communication and that the driver was polite and helpful, even bringing the bags into the garden. We appreciate your feedback!
Great service from CitySprint
Mlol Sohail was a lovely personable guy. Excellent service.
Sorry if I have misspelt his name
19 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had such a positive experience. We appreciate your feedback and are so glad that you found our service excellent and personable.
Polite and helpful courier.
Polite and helpful courier (M039) from Manchester who delivered my building materials order today. Thank you.
18 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the courier was helpful and polite when delivering your building materials order. Thank you for sharing your positive experience with us!
Tom m140
Tom was great helped moved plasterboards where we were storing them and had a good chat.
18 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback; it means a lot to us.
The driver M039 was very nice
The driver M039 was very nice. He brought all the tiles packs which were heavy for me inside.
10 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the driver was so helpful and courteous, especially with the heavy tile packs. Thank you for your positive feedback!
Courier m039 very helpful
16 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our courier was helpful. We appreciate your positive feedback and thank you for sharing.
Worktop delivery
Extremely early delivery (as requested) by Mlol Sohail this morning. By the time I got to door he had 3M worktop in his arms and carefully placed it in our passageway. A very friendly service - well done.
11 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the delivery was early, as requested, and that the worktop was carefully placed in your passageway. We appreciate your positive feedback regarding the friendly service you received.
Delivery was on time
Delivery was on time, I was kept up to date with delivery times and reminders. The courier Tom was friendly and took care with my items.
10 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy you had a positive experience! We appreciate your feedback regarding the on-time delivery, updates, and the courier's friendly and careful service.
Very good service throughout
Very good contact throughout. Got a notification of a time slot the day before and a tracking message on the day. The courier Miol Sohail arrived in good time and was very polite and accommodating , carrying the items through to the garden and laying them down very carefully so no damage. Excellent service
9 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that you had a positive experience! It's great to know that you were well-informed throughout the process and that our courier was polite and careful. Thank you for your valuable feedback.
Quick delivery and very helpful…
Quick delivery and very helpful delivery man
9 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that our delivery was quick. Thank you for your positive feedback; we appreciate it.
M039- Delivery was really easy
M039- Delivery was really easy and right on time, he was so polite and even asked if I wanted my items taking to the back garden since it was a fence panel which was amazing of him
9 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear that the delivery was smooth and punctual. It's great the driver was courteous and accommodating in offering to take the items to your back garden. Thank you for your positive feedback.
Delivery driver friendly and efficient…
Delivery driver friendly and efficient thank you Mlol Sohail
6 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear our delivery driver was friendly and efficient. Thank you for your positive feedback; we appreciate it.
One of the best.
Very helpful delivery person placing heavy and bulky items carefully exactly where requested. On time and very polite
6 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're happy to hear the delivery person was so helpful and polite, placing your items exactly where you wanted them and delivering on time. We appreciate your feedback!
Reply from CitySprint - Manchester
We're happy you had a positive experience with our courier! We appreciate your feedback and your time.
Excellent service…
Driver very pleasant and he carried all my order for me
5 February 2026
Unprompted review
Reply from CitySprint - Manchester
We're glad the driver was pleasant and helpful with your order. Thank you for your positive feedback and for taking the time to share!
Reply from CitySprint - Manchester
We're so glad to hear that our driver was on time, polite, friendly, and courteous! We appreciate you taking the time to share your positive experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.