Chuckling Goat Reviews 

8,714
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product range for its natural quality and effectiveness, especially the kefir and soaps. Many reviewers highlight the significant health benefits experienced, such as improved gut health and skin conditions. The customer service is frequently described as exemplary, with staff being helpful, responsive, and caring. Additionally, the delivery service receives consistent praise for being prompt, efficient, and handled with care. However, some customers also noted that the kefir has a very strong or unpleasant taste, which can make it challenging to consume.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the natural ingredients and the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are scientifically backed,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the promptness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product range, from kefir to soaps and supplements. Scientifically backed and well researched. I love how completely natural these products are and how much better my body is for having them.... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

This Kefir is the real thing. We were buying other from another company. It was obvious that it didn’t reach optimal results. We used to make our own but we are too old to bother now. So we'll stick t... See more

Rated 5 out of 5 stars

This stuff is literally life changing. I cannot express how beneficial it is, just incredible, for so many things. I think just a couple of weeks and a difference is evident. The customer servic... See more



Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(8,714)

443 reviews in the last 12 months

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Rated 1 out of 5 stars

DONT WASTE YOUR MONEY! SHOCKING wait times and pricing

I ordered a £300 YES 300 test for mum, which arrived quickly. She sent her sample back very quickly.
They said they would inform her when it was received, she had no correspondence and has checked all her inboxes and junk mail.

It has now been almost 2 months later and we haven't had any results or information on the tests.

I'd like a refund! I can't believe they can charge this price and not have sent results!

Go elsewhere

4 March 2026
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Hi Jo -

Thanks for getting in touch.

Looking inside our system, I can see that your mother's test was received by the lab on Mar. 9. Her results have come back today, Apr 21, which is 30 working days from receipt. This is within the window of 35 working days stated on the website.(https://www.chucklinggoat.co.uk/product/microbiome-test-kit/)

However, I note that your mother has not yet filled out the required health survey, which she will need to do before she is able to access her results.

If you require any assistance or have any problems, please do feel free to get in touch with our team of Nutritional Therapists on live chat from 8 am to 8 pm every weekday - they are very happy to answer questions.

Kind regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

Worked for me

Although I absolutely hate the taste of both the kefir goat milk and the prebiotic they worked within one week so I was still on the lower dose all my symptoms are gone and I really serious stress hives and had steroids from the doctors which helps temporarily but the came back and nothing could help this helped within six days got rid of everything I am thrilled with it although it does taste awful.

20 March 2026
Rated 5 out of 5 stars

Tasty and fresh kefir

Tasty and fresh kefir! I drink kefir everyday. It helped me with my IBS symptoms. Store bought kefir is not the same.

Recommend everyone.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremely strong open with care

Extremely strong open with care. Follow portion instructions. I have started coming up to 3 weeks ago At the moment I am going through a parasite die off. Which is horrendous but it shows just how good the kefir is. One advice consume along with soluble and insoluble fibre.

16 March 2026
Rated 5 out of 5 stars

I heard about this kefir on the podcast…

I heard about this kefir on the podcast Sliced Bread on BBC Sounds. The listener asked if supermarket kefir was worth buying. A 'gut biome' expert was in the discussion and he said yes, it's better than nothing. But the only one he would recommend was Chuckling Goat. So we subscribed and honestly, we are both obsessed with the stuff. I would drink it by the pint, if I could afford to!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I just ordered my next 4 bottles

I just ordered my next 4 bottles. Well, this works for me. I have no big medical issues and had been buying other brands of Kefir along the way. This one works! I genuinely feel better ( and happier?) after my glass of (lite) Chucking Goat Kefir. I take it after I go to the Loo in the night, on an empty stomach. I can feel it doing its stuff.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

They are very helpful!!!!!

10 March 2026
Chuckling Goat logo

Reply from Chuckling Goat

Hi Emma -

I'm guessing that you're unfamiliar with traditionally fermented, unsweetened kefir? I can assure you that there is nothing wrong with the kefir you received - frothing is a natural sign of fermentation, and every batch of our kefir is tested and signed off by the Public Food Safety Lab before shipping, so is guaranteed absolutely pure and perfect.

As far as taste goes - our kefir is not a recreational milkshake, but a therapeutic product designed for maximum gut health impact. The expected flavour is like very tart, like fizzy feta cheese.

Having said that, we believe in happy endings! So I have asked my team to issue a full refund for your one sample bottle, as well as your shipping. Please give the refund 5-10 working days to appear in the system.

Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 2 out of 5 stars

Take a very small amount at first

Take a very small amount at first

I loved the look of this company and what they stand for, and was keen to try their kefir. I started with around 2 tbsp and seemed fine for a couple of weeks (I actually enjoyed the tart taste), then experienced a significant reaction. This took a month to pass. I decided to have one last go - reading everything online it seemed to suggest if sensitive perhaps I may have tried too much too soon and a small amount would start the process of healing my tummy - so I tried just 1 tsp per day - and after a couple of weeks this triggered a reaction. I believe this was a histamine reaction, I have not had issues with histamine before and it has left me worse off than before - I now react to histamine sources that I didn't previously, developed a UTI (I have never had one before) and feel it's affected at least a couple of months of my life badly. I sincerely wish I'd never tried the product!

My thoughts would be that people buying this product are likely to have a tummy issue, so will be more sensitive. It may be better to start with just 1 tsp and monitor closely and I can't see how many people would ever be able to take 170ml a day.

My parents tried it at the same time - both have very healthy diets and no known autoimmune or gut health conditions - and have struggled to get past 1 tbsp per day and now find that their tummies are more, not less, sensitive after taking it for 3 months.

I think the advice needs to highlight more clearly how much of an impact this product can have - saying 'very strong' doesn't cover it, or saying 'start slow if you have gut dysbyosis' - I'm not sure this really covers it either. Better to explain more clearly - if you have any sensitivities, and list what they are - then start with 1 tsp.

Reading many positive reviews, it feels like maybe there are a minority of people it doesn't suit. However from my personal experience (3/3 people), I'm surprised it's not more than that.

The website is excellent and I find the emails really informative. It is great that this is an independent British company. The company were great about cancelling my subscription and the nutritionists are easy to access. However, I find that the comments made by nutritionists are very similar each time and there do seem to be some pre written texts that are posted in to the chat frequently, along with some more bespoke comments. I think when people have reactions, more questions should be asked and not just be told 'detox reaction', as I think a histamine reaction (which I had never heard of before) is a common possibility to a product of this strength.

It sounds as if this is a good product for some, I wonder if many people would be better with less strong products. Sad it didn't work for me! By all means give it a try but be extremely careful.

EDIT: thanks to the owner for your kind and helpful reply, I will email as you suggest - thanks for taking this time and consideration

1 January 2026
Unprompted review
Chuckling Goat logo

Reply from Chuckling Goat

Hi Hattie -

Thanks for getting in touch.

As you note, histamine reactions to kefir are rare but can occasionally occur, which is why we post cautions both on the website and the bottle itself.

However I'm concerned by the severity of the reaction that you're describing, which indicates that your starting point was quite a severe gut dysbiosis. This does need to be addressed, as it will manifest itself in numerous other ways, if it has not done so already. (A healthy person can indeed tolerate 170 ml of kefir or more - in Russia they drink up to a pint a day!)

I'm also concerned by your statement that your parents are reacting as well.

It's unsual that an entire family group would react in the manner you describe, and this may indicate the presence of a biofilm pathogen. If any of you has ever had food poisoning, or a skin/tooth/hospital-acquired infection, these pathogens can develop an antibiotic-resistant film inside the gut that can persist for decades - and may be passed on to other members of the family with whom they are in close contact.

Please email me directly, at shann@chucklinggoat.co.uk. I would be happy to speak with you personally, free of charge, to see if together we can work out the root cause of the issue, and get you on the road to better gut health.

Anyone's gut health can be improved, no matter their starting point; if our kefir is too strong for you right now, there are alternative less powerful "starter solutions" that we can discuss.

Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

Rated 5 out of 5 stars

Highly recommend for Diverticulitis or similar issues

I had very bad Diverticulitis- I was having constant flares, which were both painful and accompanied by extreme diarrhoea. I couldn't leave the house until at least Noon because I was constantly running for the toilet. My GP put me on the list for surgery after three colonoscopies and various meds failed. Desperate, I started to research my issues and the meds I was on. I was on opiates for 15 years, and I discovered that's the worst thing to be on, as it would aggravate my bowels, cause flares and could lead to tears and turn septic, resulting in death. On February 17th,I started the goats' kefir and probiotics from Chuckling Goat. I write this on March 28th, and I will no longer need surgery. My flares are under control, and I can eat pretty much whatever I want. I can't give Chuckling Goat enough credit for my recovery and avoiding surgery! I have a shake every morning with a whole banana, plain flavoured yoghurt and the probiotics, and it tastes great! Highley recommend it!

2 February 2026
Unprompted review

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