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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional craftsmanship and premium materials used in the clothing. Many people are also very happy with the pricing, finding the items to be great value and affordable, often comparing them favorably to more expensive brands. The style and originality of the clothing are frequently highlighted as positive aspects, with consumers appreciating the modern, vibrant, and well-tailored pieces. However, some customers experienced issues with their orders and the delivery service. A portion of people reported significant delays in receiving their items or issues with delivery completion. There were also instances where customers were dissatisfied with the quality of specific items, describing them as poor or not as expected, and some found the sizing to be inconsistent. Additionally, some reviewers expressed frustration with the return process and refund policy.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the great quality... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the premium, high-end materials and... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, highlighting great quality clothing at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn't impressed with my original order & was given a refund of store credit. The quality of the cargos was off. Let's see what another style is like.

Rated 4 out of 5 stars

Very happy with all the items I have purchased. Good quality material. First class service.

Rated 5 out of 5 stars

Premium, freshly made clothing designed with exceptional craftsmanship. Modern, on-trend pieces that are vibrant, stylish, and sharply tailored for a smart look.Thank you

Rated 5 out of 5 stars

The best site to get clothes from all legit and great quality!! Leo Sebastian is the man and makes everything go smooth and replies back quick if you had any questions or concerns, they really care ab... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Welcome to Choix, our mens clothing brand that offers simple styles at really affordable prices. Our mission is to provide high-quality clothing that is stylish, comfortable, and affordable for every man. Our story began with a simple idea – that every man should have access to stylish and comfortable clothing without breaking the bank. We believe that fashion should be accessible to everyone, regardless of their budget. That’s why we started our brand – to make sure that men can look and feel great without having to spend a fortune.We take pride in our commitment to quality. We use only the best materials to ensure that our clothing is durable and long-lasting. We believe that our customers should be able to enjoy our clothing for years to come, and that’s why we put so much effort into making sure that every piece is of the highest quality. We offer affordable prices without compromising on quality or style. We believe that every man deserves to look and feel great, and we’re here to make that happen.Thank you for choosing our brand. We hope that you enjoy our clothing as much as we enjoy making it. CHOIX


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid

Very disappointing experience with Choixx.

Order #197953: I returned 1 pair of Core Trouser - Navy L (£39.99) as instructed, yet nearly a month later I am still waiting for my refund.

Order #209760: I never received my order for 3 pairs of Everyday Trousers.

Choixx have ignored my emails and messages through their Contact Us page. Unless this matter is resolved immediately, I intend to take Choixx to the Small Claims Court to recover the outstanding monies owed to me.

Based on my experience, I have serious concerns about their customer service and the way they handle orders and refunds. My advice is to pay by credit card or PayPal so you have some protection if things go wrong.

UPDATE: I have emailed the Choixx on two separate occasions. The last informing them that I unless I receive my full refund by yesterday I would taken the matter legal in a County Court.
No surprise, I never received a reply!
Choixx - expect court papers in the coming days!
Utterly disgraceful.

UPDATE 2: Today I took the steps to recover the outstanding refund owed to me.
I have now proceeded to take Choixx AKA JK Attire Limited to court. I have emailed the Company the court papers. Once again...AVOID this Company!

26 February 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi there,

Sorry to hear about this, we understand how frustrating that must be, especially with both a return and a missing order involved.

This doesn’t sound right and we’d like to take a proper look into both cases and get this resolved for you. Please email us at enquiries@choixstore.com with your order details and we’ll review this as a priority.

Rated 1 out of 5 stars

Worst online shopping experience!!

Worst online shopping experience I’ve ever had. 5-7 working days has turned into 20+ days and counting… still no item.

Customer service has been terrible passing blame off onto courier service. Refused to authorise refund as item had taken so long the gift period I needed had passed. Another dodgy Instagram business that will disappear in the near future.

15 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Lucas,

Sorry to hear this, we understand how frustrating that must be, especially with the delay going on much longer than expected.

This isn’t the experience we aim to provide, and we’d like to take a proper look into your order and get this resolved for you. Please email us at enquiries@choixstore.com with your order details and we’ll check this as a priority.

Rated 1 out of 5 stars

SCAMMERS

Be careful, any item purchased in the sale is only refunded as a gift card and this is hidden in the small print. Absolute scam wouldnt order from them again. Purposefully misleading customers.

15 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Matt,

Sorry to hear you feel this way, we understand your frustration.

Our returns policy does differ for sale items, but it’s never our intention to mislead customers. We’d be happy to take a look at your case and see how we can help. Please email us at enquiries@choixstore.com with your order details.

Rated 1 out of 5 stars

1 Item turned up

1 Item turned up - no response on the rest.

1 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi there,

Sorry to hear this, we understand how frustrating that must be.

This doesn’t sound right, so we’d like to check what’s happened with the rest of your order. Please email us at enquiries@choixstore.com with your order details and we’ll look into this for you.

Rated 5 out of 5 stars

Delivery Spot on 👍🏼

I spent around £260 on numerous outfits and was a tiny bit sceptical as it was the first time ordering from here.

All items got delivered relatively quick, and the fit of everything is absolutely spot on. Most of the items feel very snug but not cringe worthy tight, and the quality is great. Although not washed anything yet.

Overall I’d definitely recommend and will be ordering some more bits next month 👍🏼

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Order ref 210928

Order ref 210928
Ordered over a week ago, parcel has never even reached relay delivery depot, emailed choix twice and no response at all,
Poor customer service and poor company,

8 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Adam,

Sorry to hear this, we understand how frustrating that must be.

This doesn’t sound right, so we’d like to check the status of your order and see what’s causing the delay. Please email us at enquiries@choixstore.com with your order details and we’ll look into this for you.

Rated 5 out of 5 stars

I ordered a pair of shirts and shorts…

I ordered a pair of shirts and shorts just to have an idea on my size. Just received it today and I love the quality and the fit on me. I highly recommend people that doubting on buying clothes from here.

Now that i have an Idea of my size I just ordered the 5bundle pack and excited to receive them. It took me a week to receive them living in the US.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service and management

This one star is directed at the customer service and management and delivery service of this company, the clothing is actually good!

I have spent a lot of money buying with Choixx but soon as there is a issue, they don’t reply to your emails and are not interested

I was asked by Choixx that if I give them a 5 star review they would give me a discount code to get 30% off my next order, discount code was not working they sent me and they ignore all my emails. So that was a total conn

The terms and conditions state they offer a full refund but only to non discounted items , when all the items are all discounted , so they offer a credit note only!

Once you order your items be prepared to wait 9 days from order to door delivery, they are not the quickest!

9 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Joseph,

Sorry to hear this, we really appreciate your continued support and understand how frustrating this situation must be.

This isn’t the level of service we aim to provide, especially when it comes to communication and issues like discount codes. We’d like to take a proper look into this for you and get it resolved.

Please email us at enquiries@choixstore.com with your order details and we’ll pick this up as a priority.

Rated 1 out of 5 stars

Still no update on my missing parcel

Still no update on my missing parcel! Just getting ignored. Do not recommend buying from here

23 March 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Sean,

Sorry to hear this, we understand how frustrating it is not having an update on your parcel.

This isn’t the experience we aim to provide, and we’d like to check this for you and get a clear update. Please email us at enquiries@choixstore.com with your order details and we’ll look into this as a priority.

Rated 1 out of 5 stars

Ordered on March 10th

Ordered on March 10th, now April 14th and it’s still not arrived. Refused to refund me the money.

14 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Scott,

Sorry to hear this, we understand how frustrating that must be after waiting this long.

This doesn’t sound right, so we’d like to take a proper look into your order and see what’s causing the delay. Please email us at enquiries@choixstore.com with your order details and we’ll check this for you as a priority.

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