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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional craftsmanship and premium materials used in the clothing. Many people are also very happy with the pricing, finding the items to be great value and affordable, often comparing them favorably to more expensive brands. The style and originality of the clothing are frequently highlighted as positive aspects, with consumers appreciating the modern, vibrant, and well-tailored pieces. However, some customers experienced issues with their orders and the delivery service. A portion of people reported significant delays in receiving their items or issues with delivery completion. There were also instances where customers were dissatisfied with the quality of specific items, describing them as poor or not as expected, and some found the sizing to be inconsistent. Additionally, some reviewers expressed frustration with the return process and refund policy.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the great quality... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the premium, high-end materials and... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, highlighting great quality clothing at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn't impressed with my original order & was given a refund of store credit. The quality of the cargos was off. Let's see what another style is like.

Rated 4 out of 5 stars

Very happy with all the items I have purchased. Good quality material. First class service.

Rated 5 out of 5 stars

Premium, freshly made clothing designed with exceptional craftsmanship. Modern, on-trend pieces that are vibrant, stylish, and sharply tailored for a smart look.Thank you

Rated 5 out of 5 stars

The best site to get clothes from all legit and great quality!! Leo Sebastian is the man and makes everything go smooth and replies back quick if you had any questions or concerns, they really care ab... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Welcome to Choix, our mens clothing brand that offers simple styles at really affordable prices. Our mission is to provide high-quality clothing that is stylish, comfortable, and affordable for every man. Our story began with a simple idea – that every man should have access to stylish and comfortable clothing without breaking the bank. We believe that fashion should be accessible to everyone, regardless of their budget. That’s why we started our brand – to make sure that men can look and feel great without having to spend a fortune.We take pride in our commitment to quality. We use only the best materials to ensure that our clothing is durable and long-lasting. We believe that our customers should be able to enjoy our clothing for years to come, and that’s why we put so much effort into making sure that every piece is of the highest quality. We offer affordable prices without compromising on quality or style. We believe that every man deserves to look and feel great, and we’re here to make that happen.Thank you for choosing our brand. We hope that you enjoy our clothing as much as we enjoy making it. CHOIX


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Rubbish quality

Rubbish quality. Terrible customer service. Tried returning item, sent 5 emails and was ignored.

2 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi William,

Sorry to hear this, we understand how frustrating that must be.

This isn’t the experience we aim to provide, and we’d like to look into your return for you. Please email us at enquiries@choixstore.com with your order details and we’ll check this as a priority.

Rated 5 out of 5 stars

Honestly impressed

Honestly SO impressed with Choixx. Everything’s just easy no chasing, no stress.
The clothes fit perfectly and are actually true to size (finally 🙌) and the quality feels really high-end, not cheap at all.
Never had a single issue with delivery either always smooth and on time.
Genuinely can’t fault it. I’ll 100% be ordering again and would recommend to anyone

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great service, support & delivery. Great quality of clothing and will be ordering more.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS SELLER

Sent the wrong item, I returned for a refund but didnt receive anything even though they confirmed they got the return. 3rd time Ive reviewed, each time they have replied telling me to check my emails and neither time they have emailed. Worst customer service ive ever had. AVOID THIS SELLER

16 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Jonny,

Sorry to hear this, we understand how frustrating that must be, especially after multiple attempts to get this resolved.

This isn’t the experience we aim to provide, and we’d like to take a proper look into your return and refund. Please email us at enquiries@choixstore.com with your order details and we’ll check this as a priority.

Rated 1 out of 5 stars

Gift card not refund if you use discount

Choix collective now have a policy that if you use discount on their items you are refunded with a gift card so if you do decide to use them DO NOT use the discount. I ordered some jumpers and pants which did not fit so sent them back, it took two weeks for me to receive my gift card which I used on some shorts and t shirts, the T shirts turned up first again they did not fit so I returned them and received another gift card, the shorts turned up and were too small so I ordered the next size up, they turned up and AGAIN did not fit (their sizing is way off on the website) when I tried to return, the order number is attached to my original order on the 12th of February so I emailed and their policy states they will get back to you within 48 hours which they did, they asked me what the item was, if I wanted a refund or swap which I answered, this was on the 2nd of April (keep in mind my original order was February 12th) I have since still not received a returns note after multiple emails, I am now being ghosted, so they can’t even stick to replying within 48 hours like it says on the website, I have a £36 pair of shorts sitting in my house that I cannot wear. This has been going on for 2 months NOT GOOD!

As stated in this review, I have emailed you several times with the order number on the subject, please read your emails and respond!

12 February 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello, could you please contact us with your order number? As per our policy, you are eligible for a refund.
Please get in touch with us via email enquiries@choixstore.com

Thank you!

Rated 5 out of 5 stars

Great Quality and Choice

So I've been purchasing from Choixx for a while now and I've always found the clothes to be great. Nice fit and materials ideal for summer and trips away.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Very disappointing experience with Choixx.

Order #197953: I returned 1 pair of Core Trouser - Navy L (£39.99) as instructed, yet nearly a month later I am still waiting for my refund.

Order #209760: I never received my order for 3 pairs of Everyday Trousers.

Choixx have ignored my emails and messages through their Contact Us page. Unless this matter is resolved immediately, I intend to take Choixx to the Small Claims Court to recover the outstanding monies owed to me.

Based on my experience, I have serious concerns about their customer service and the way they handle orders and refunds. My advice is to pay by credit card or PayPal so you have some protection if things go wrong.

UPDATE: I have emailed the Choixx on two separate occasions. The last informing them that I unless I receive my full refund by yesterday I would taken the matter legal in a County Court.
No surprise, I never received a reply!
Choixx - expect court papers in the coming days!
Utterly disgraceful.

UPDATE 2: Today I took the steps to recover the outstanding refund owed to me.
I have now proceeded to take Choixx AKA JK Attire Limited to court. I have emailed the Company the court papers. Once again...AVOID this Company!

26 February 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi there,

Sorry to hear about this, we understand how frustrating that must be, especially with both a return and a missing order involved.

This doesn’t sound right and we’d like to take a proper look into both cases and get this resolved for you. Please email us at enquiries@choixstore.com with your order details and we’ll review this as a priority.

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