Choc on Choc Reviews 1,789

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the chocolate products, often highlighting their unique and creative designs. Many find them to be perfect gifts for various occasions, appreciating the beautiful presentation and the rich chocolate flavor that leaves a lasting impression. People are delighted with the novelty shapes and the overall concept, often expressing their intention to purchase again. However, some customers were disappointed with the gift card quality, and one reviewer received brownies with a very short best-before date, though the company promptly resolved the issue by sending replacements.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the creative designs and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality and taste of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choc onChoc replaced my order that was lost in transit and they were extremely helpful and very prompt in replying to my emails. The chocolate gift I ordered was absolutely brilliant and excellent qu... See more

Rated 5 out of 5 stars

I wanted to send a relative a little something to cheer them up following a hospital stay and didn’t think he would like flowers. I found these on line, the arrived on time,look amazing and apparent... See more

Rated 5 out of 5 stars

Purchased as a fun birthday gift for my brother. He will love this! Arrived in good time and well packaged. Items look fab and this will surely give him a laugh. Very happy with ordering process and k... See more

Rated 5 out of 5 stars

I ordered a variety of things including the biscuit chocolates which are really cute and realistic looking. The white chocolate and raspberry brownies tasted amazing! It was also fast delivery


Company details

  1. Chocolate Artisan
  2. Candy Store
  3. Chocolate Factory
  4. Gift Shop

About Choc on Choc

Written by the company

Unique chocolate gifts lovingly handmade from Belgian Chocolate in Great Britain. Creating award-winning designs in delicious milk, white and dark chocolate.

A family run business making chocolate gifts for any occasion, Birthdays, Thank you, Get well gifts all out of chocolate. Creative designs to suit most personalities from sport lovers, to melt and make your own kits we have something for everyone.

The Choc on Choc story started in 2003 in a village near Bath in the UK by a father-daughter team, Kerr Dunlop and Flo Broughton. Kerr is an accomplished inventor (in the 1980s he designed the immensely popular hedgehog boot wiper), and was messing around with chocolate in the kitchen one day, with a recently graduated Flo. Together they were filling moulds shaped as noughts and crosses thinking that they would make rather nice presents for the family. They hit upon their now patented technique and the rest is history and the chocolates are stocked in stores all over the world! SEE MORE CHOCOLATES


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delicious biscuits

The mini chocolate biscuits taste great. Their rich chocolate flavour leaves a lasting impression. reasonable price. i'll be buying more of these delightful biscuits

15 August 2025
Unprompted review
Rated 4 out of 5 stars

My chocolate brownies arrived on the…

My chocolate brownies arrived on the 28th July and had a best before date of the 30th July 2025 on them, giving just two days to eat them. They were a birthday gift for my Mum's birthday on the 2nd August so I emailed the company who apologized and sent out some more brownies for me which had a longer best before date.

25 July 2025
Rated 5 out of 5 stars

Choc on Choc deliciousness

Unique chocolates which the recipient was delighted with. Delicious chocolates for every occasion. I bought the box representing a teapot, teacup and cupcake, my friend was doing an afternoon tea party! Delivery was super quick and I can’t recommend enough.

25 July 2025
Choc on Choc logo

Reply from Choc on Choc

Thank you so much for your review and so glad you liked them

Rated 5 out of 5 stars

Ordered for granddaughter for passing…

Ordered for granddaughter for passing her exam to be a fitness instructor, her weakness is chocolate so the gym chocolates were just right for her to enjoy as a special treat!

Yoga is the last exam to enable her to teach, so maybe something in the yoga line for chocolates would be something to make !

27 May 2025
Rated 5 out of 5 stars

Delicious

Delicious, fun, and always a treat!

I recently ordered the chocolate and fizz selection from Choc on Choc (the one with the chocolate champagne bottle and strawberries), and it was just as brilliant as I’d hoped. Their chocolate creations are so realistic—it’s almost a shame to eat them! But once you do, the taste is amazing as always. Smooth, rich, and just the right amount of sweetness.

Everything arrived really quickly and in perfect condition. Choc on Choc never disappoints—it’s such a lovely little treat for yourself or as a gift. Highly recommend!

27 May 2025
Rated 3 out of 5 stars

Disappointing and overpriced

I purchased the very expensive pistachio/candyfloss bar. I couldn't taste any pistachio and it was almost impossible to see any candyfloss unlike on the video advert, where the bar was full of candyfloss. The chocolate was average at best.

27 May 2025
Rated 5 out of 5 stars

Issue resolved instantly 👌

I had an issue with the chocolate not being delivered the the courier, contacted the company who immediately sent another out that day and was received the very next day. Excellent customer service. Very pleased with the Croc chocolates very cute. nicely packaged. Thank you Polly, much appreciated. Will buy again.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

We had a problem with the first…

We had a problem with the first delivery as all the cakes had completely melted, l sent my concerns to your company and this was resolved immediately.
A second batch of cakes were sent, arrived safely and my nephew said they were delicious.
Thankyou.

25 April 2025
Rated 5 out of 5 stars

Great service and chocolates

I ordered some chocolates including one as a gift for a special occasion. They arrived a couple of days following me placing the order and the chocolates all look really nice including the one that I will be giving to someone as a gift. I have tried one of the packs of chocolates that I ordered and they taste really nice.

29 April 2025

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