Ms Christie N - Our Property Manager Christie has been a brilliant Property Manager for us. From the day one she has been extremely helpful, courteous and always ready to answer any problem presented... See more
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Chestertons is London's estate agency - at the heart of what we do is our knowledgeable, experienced and enthusiastic team, who work hard on your behalf to make the process of buying, selling, letting or renting a property as easy as possible.
40 Connaught Street, W2 2AB, London, United Kingdom
Replied to 97% of negative reviews
Typically replies within 1 week
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I had a fantastic experience working with Arsida at Chestertons. From the very first viewing, she was professional, welcoming, and incredibly helpful. She went the extra mile to negotiate with the landlord on our behalf, securing a rent reduction and arranging for the removal of old furniture so we could bring our own. She made the referencing and contract process clear and stress-free, always responding promptly to our questions. If you’re looking for an agent who actually listens and delivers, I highly recommend Arsida!

Reply from Chestertons
We had the pleasure of working with Daniel Ofori to find our lovely new home. He was efficient, responsive and kind, and everything you need when looking to uproot your life. Thank you, Dan!

Reply from Chestertons
Communications are courteous and timely. I feel that this is a well-oiled machine that can deal with any unexpected problems that come up, such as difficult tenants. I am about to starting using their management service following just letting in the last few years.

Reply from Chestertons
Shelbee has always been so helpful in dealing with any issues. She is professional and kind and easy to talk with when seeking advice. Thank you Shelbee for all your help.

Reply from Chestertons
After 10 years of letting my flat through Chestertons I have recently transferred to Chestertons managed service. Colette at Chestertons Islington has been my first contact under this service and I am impressed at her straight forward communication and reassurance that I am in capable hands.

Reply from Chestertons
Chestertons has managed the property for many years, and to a large extent that takes some weight off my shoulders, so in my situation it's definitely worthwhile. They've done a good job, although it's not completely stress-free. If only!

Reply from Chestertons
I have found fantastic responsiveness and great help from Shelbee Kelly, which means a lot to me when Chestertons is managing a property for me while I am overseas. Shelbee is always quick to respond, kind and practical.

Reply from Chestertons
Matthew Russell has been my property manager for over a year now and has been extremely diligent and conscientious in handling my affairs. He follows up on enquiries meticulously, even to the point of exploring more cost effective options for work activities. I feel very confident my interests are at the forefront in everything he does. Keep up the good work Chestertons.

Reply from Chestertons
I'm with Chestertons since I moved to London and I like their client oriented approach and continiuing support.
Special thanks to Jamie from Islington branch, who helped me to find an amazing apartment and the best landlord ever! And to Orchid Ho for effective and smooth tenency renewal process who eased my nerves.

Reply from Chestertons
Sincere appreciation Sharon at Chesterton.
She has consistently provided outstanding service what a pleasure to work with her . She has always been proactive and thoughtful, pushing to ensure that matters are handled professionally and timeously , while carefully balancing both the landlord’s expectations and the needs of the tenant.
Her ability to manage this relationship with professionalism, fairness, and genuine care has made a significant difference to my experience. She is responsive, dependable, and always approaches matters with a solution-oriented mindset.
Because of the consistently excellent outstanding service—particularly from Sharon I am very happy to proceed with the renewal of my tenancy. Chesterton has an absolute gem on their team.

Reply from Chestertons
I have had the best of service from Staff a Chestertons: Amanda Goodman and Lavie Kim
Excellent support
They are immensely efficient kind and friendly.
Thank you so much

Reply from Chestertons
Excellent support by Hannah Al-Sayyah. Prompt, very friendly and professional.

Reply from Chestertons
Excellent experience.
Amanda Goodman has gone above and beyond for us throughout the entire process !

Reply from Chestertons
Amanda Goodman was so so helpful in pushing through a complicated tenancy transfer process, appreciate it very much!!

Reply from Chestertons
I had excellent service from Loana Serban when I was inquiring about Property Licensing. She was very helpful and found the necessary information I required and where she did not know the answer she was open and honest about that

Reply from Chestertons
I’m not one to often write reviews and I’m not even a client of Chestertons, but I own property sharing space with one that’s managed by Stephanie Langton (Senior Property Manager). Stephanie’s unparalleled professionalism, responsiveness, efficiency and, above all, courtesy and understanding have all prompted me to write this review. Not only that, we’re now even thinking of using Chesterton’s property management services if it means having such proficient service! Fully recommend and absolutely appreciate.

Reply from Chestertons
A very good range of properties on offer in different parts of London, at reasonable rents.
We were looked after by Wes Mohammed, who was very helpful and friendly, and also responsive and patient. It was a pleasure being shown round the properties by him, and he was full of good ideas as to what might suit us.

Reply from Chestertons
Excellent service from Niema as always — renewals and communication are always on time, and any issues are dealt with quickly and efficiently. Prompt responses and a real focus on resolving things properly. Highly recommend working with her.

Reply from Chestertons
Sharon Chattalis has been a great help!
I had a sudden change to my personal life and Sharon was a great hand in helping me arrange the place I was in. Quick responses and great knowledge to assist me!

Reply from Chestertons
I have had the best of service from staff at Chestertons: Hana Winklerova; Zosia Gray and latterly Lavie Kim.
They are immensely efficient and friendly, well informed and reply to my queries promptly. I am grateful to them for their assistance.
Gordon Ledbetter

Reply from Chestertons
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