Amazing service! What a brilliant company, delivery company failed to deliver my item and sent back to vendor upon emailing the vendor and having a short phone call they resolved the issue and got the... See more
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See what reviewers are saying
I made errors in my order & the customer service is amazing; very responsive & very helpful. Would definitely recommend & will shop here again!
Superb! Had exactly what we were looking for, and delivered in a timely manner just a couple of days later. Sensible price and the newcomer discount was very welcome. No complaints at all. Highly reco... See more
We were so impressed with the customer service!! We live up in Scotland and knew exactly what travel system we were looking for, however we were struggling to get it anywhere. We seen that it was avai... See more
Company details
Written by the company
We here at Chelsea Baby are dedicated to bringing you the best possible brands at the best prices! We are the one stop shop for everything you need on your baby’s journey through life. From the moment you start planning your nursery, to potty training then learning to ride a bike and beyond! As parents ourselves we know how difficult raising children can be and how confusing buying all of the things you need and what questions you may have, such as, “which car seat is the best?” “Is this pram suitable for newborns?” ” What is the in Christmas present this year?” and more. That’s why our team of dedicated experts are here to advise and help you on your journey
Contact info
Unit 25 Pedmore Road Industrial Estate, DY5 1TJ, Brierley Hill, United Kingdom
- 01902490211
- hello@chelseababy.com
- chelseababy.com
4.7
Excellent
160 reviews
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Reply from Chelsea Baby
Thank you so much for taking the time to leave us a positive review on Trustpilot! We're thrilled to hear that you had a great experience with us. Our team works diligently to offer competitive prices while maintaining top-notch quality, and we're delighted that you found our pricing to be appealing.
Additionally, we understand the importance of timely deliveries, and we're thrilled that our efforts in this area paid off for you. Your satisfaction is our top priority, and we're committed to providing exceptional service every step of the way.
We truly appreciate your support and trust in our brand. If you ever need anything in the future or have any questions, please don't hesitate to reach out. Thanks again for choosing us, and we look forward to serving you again soon!
Cheers,
Noah
Great product and super fast delivery
The product is great in term of quality and the delivery service was super fast. Would highly recommend this website and customer service is helpful.
16 May 2023
Reply from Chelsea Baby
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're satisfied with the quality of our product and the speedy delivery service. We take great pride in providing top-notch products and ensuring that they reach our customers in a timely manner.
It's wonderful to know that you would highly recommend our website to others. We're committed to delivering exceptional customer experiences, and your kind words about our customer service team mean a lot to us. If you ever need assistance or have any questions, please don't hesitate to reach out. Your recommendation is greatly appreciated, and we look forward to serving you again in the future!
Take care,
Noah
Chicco echo pushchair it’s difficult make the turnaround
I recently bought the Chicco echo pushchair but it’s not good at all when it’s loaded with a child then it’s hard to make turn around and it’s stiff really which it’s meant to be spinning smoothly instead.
21 May 2023
Unprompted review
Brilliant company
Great customer service, I rang the company regarding some delivery issues and the immediately sorted it out. Quick delivery as well as I received it the next day.
14 May 2023
Excellent services
10 May 2023
I was sent the wrong bed and then it’s…
I was sent the wrong bed and then it’s taken over a week for them to collect it, still waiting for the bed I actually ordered
10 May 2023
I haven’t received it
7 May 2023
quick delivery best costumer servis
7 May 2023
I ordered my cot bed on the 10th May…
I ordered my cot bed on the 10th May 2023. It arrived on the 13.5.23. Very quick delivery.
The product was perfect loved the color of my cot bed and the quality is really good and at such a good price as I got it in the sale price.
I was a bit hesitant as I had ordered from 2 places before and they took my money and never gave me the product.
I rang the company after reading the reviews they reassured me that they will let me know when they received my over when it was dispatched. It came a lot earlier than what I was told so even better! I would highly recommend this company my son loves his cot bed thank you yet again.
14 May 2023
Unprompted review
Excellent customer service and quick…
Excellent customer service and quick response brilliant prices and lots of products.
4 May 2023
Cosy N Safe car seats
I dealt with Cosy N Safe and purchased through Chelsea Baby.
Fantastic service from start to finish. I called a few times for advice before buying two new seats after an accident. The team were fantastic in advising which seats to go for, helping when my payment didn't go through (thanks, it's solved issues with other websites too!) and they went out of their way to get it shipped that afternoon when I ordered at 3:30 on a Friday afternoon. Seats were delivered on the Saturday morning. Both the kids and I have been really pleased with them. Would definitely recommend and use again if needed.
17 March 2023
Very happy with my purchase.
Very happy with my purchase.
My Grandson absolutely lives his new car seat.
Quality item at a fab price.
Many thanks
A happy Nana.
30 April 2023
Reply from Chelsea Baby
Many Thanks for your review We are glad your Grandson likes the car seat
Reply from Chelsea Baby
Thanks for your review
Reply from Chelsea Baby
Thanks for your review
Reply from Chelsea Baby
Thanks for your review
Reply from Chelsea Baby
Thanks for your review
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