Chefs Plate Reviews 

10,652
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 649 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the clear recipes and the wonderful convenience of home delivery. People also love the wide variety of delicious meal choices and the fresh produce available to select from each week. However, some customers also noted that certain vegetables occasionally arrived spoiled or past their prime before they could be cooked. Reviewers additionally mentioned concerns regarding rising subscription prices and extra charges applied to specific proteins like salmon or steak. A few people also experienced unexpected delivery delays that disrupted their daily planning and meal preparation routines.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the delicious taste, great... See more

Quality

Users describe ambiguous satisfaction with quality, as many reviewers praised the great-tasting meals, clear... See more

Delivery service

Reviewers express mixed feelings regarding the delivery service, with some customers praising the convenience... See more

Price

Consumers find price to be ambiguous, with some reviewers noting that the cost is very fair and reasonable,... See more

User experience

People report positive experiences with user experience, highlighting how easy and stress-free meal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We generally are very satisfied with our Chef's Plate order and results. Recently we have had 2 occasions where an ingredient was missing. Most recent being a BBQ-Glazed Roasted Chicken with Warm Pot... See more

Company replied

Rated 4 out of 5 stars

I like the meals. The only bad comments I have to make are that some vegetables should not be on the menu becaus they do not last. Cauliflower, green beans, cabbage... it almost arrives brown. You sho... See more

Company replied

Rated 4 out of 5 stars

Love the flavor of all the meals. Instructions are easy to follow. Great meal selection. Unfortunately recently there is no meat meals that include couscous and other low carb grains. Some more low... See more

Company replied

Rated 4 out of 5 stars

I love all the recipes that I can choose from and I know that I'm always getting fresh produce. One thing that I would like to see added is an incentive plan that doesn't include sharing boxes with... See more

Company replied


Company details

  1. Online Food Ordering Service
  2. also in
  3. Food Products Supplier

Written by the company

Proudly Canadian, Chefs Plate provides super easy recipes that anyone can cook, so you can make tasty meals you'll be proud to share! Get dinner done quickly with easy-to-follow recipes and fresh pre-portioned ingredients right to your door.


Contact info

3.6

Average

TrustScore 3.5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.6

All reviews

(10,652)

677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Meals are good but not exciting to us…

Meals are good but not exciting to us and serving sizes are borderline too small.

13 September 2026
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Reply from Chefs Plate

We hear you, and we really appreciate you sharing this candid feedback with us. We're constantly working to refine our recipes and balance our portion sizes, so your thoughts are being passed directly to our culinary team. In the meantime, we invite you to check out our weekly "Craft" or elevated recipe tags for bigger, bolder flavor profiles on your menu!

Rated 4 out of 5 stars

I like the meals when I pick them

I like the meals when I pick them, but when I forget to pause a week and it gets auto sent, often I don’t like them. Maybe this system could be better.

10 July 2026
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Reply from Chefs Plate

Thank you for sharing this feedback with us! We're glad to hear that you love the meals when you select them yourself. We really appreciate your suggestion regarding auto-selected boxes, and we'll be sure to pass your input along to our team to help us improve the experience! 💚

Rated 3 out of 5 stars

It is getting too expensive and there…

It is getting too expensive and there are too many (i.e. salmon) with extra charges. I feel like I am paying a lot of money for spice packets. Too many of the same ingredients - especially vegetables. Otherwise, we usually enjoy the meals which is obviously important.

19 September 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! Our pricing reflects our focus on high quality ingredients and the convenience of having them delivered straight to your door! We appreciate your feedback and we'll make sure to pass it along to our Culinary team for their review. ❤️

Rated 3 out of 5 stars

When I get my order on time it’s great

When I get my order on time it’s great. However, several times I have received my order the next day and the ice packs have melted and food has gone bad. Customer service is excellent at refunding or crediting, but that’s not the point. Food has been wasted and I now don’t have the meals I was planning on.

24 April 2026
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Reply from Chefs Plate

We are so sorry for the frustration caused by delayed deliveries and spoiled ingredients. We completely understand that a refund does not make up for ruined meal plans or wasted food. Your feedback has been shared with our logistics team so we can work with our courier partner to prevent this from happening in the future.

Rated 4 out of 5 stars

Meals are good but could be great

Meals are good but could be great. Our last order had several missing flavour ingredients such as hoisin sauce, bell pepper, peanuts, soy sauce. Some of these ingredients I do not have in my pantry so meals were not made to their potential.

Really appreciated Chef’s Plate follow up. Encouraging to see a company that addresses issues to make their product better.

2 October 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 3 out of 5 stars

Sometimes the veggies are not lasting…

Sometimes the veggies are not lasting even for 2 days.
The paper bag does not keep as well as it should.
Certain recipes don’t include enough product : like potatoes to make mash potatoes…….only 2 potatoes is way too little for my program. It should be minimum 4 to make it worth.

4 June 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 2 out of 5 stars

Chefs plate is great but their referral…

Chefs plate is great but their referral service is fraudulent. I referred three customers and should have received rewards but they did not honour them . I had referred them while my plan was deactivated while I was moving to my new address. Now that I would like to restart it, they’re not honouring my rewards. Service is great but will try another service.

9 October 2026
Unprompted review
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details. ❤️

Rated 1 out of 5 stars

THIS COMPANY IS MADE OF CROOKS,

THIS COMPANY IS MADE OF CROOKS,. AND I SAY SO AFTER HAVING MADE AN INQUIRY ABOUT THEIR PRODUCTS THEY SEND ME A BOX WITH FOOD I DID NOT ORDER AND CHARGED MY ACCOUNT. I REPORTED IT THEN I WAS TOLD THAT THERE IS NO PROBLEM, THEN I ASKED HOW TO RETURN THE BOX THEY HAD SENT ME , I WAS TOLD I COULD KEEP IT.NOW I SEE MORE CHARGES IN MY BANK ACCOUNT FOR ANOTHER DELIVERY. SO I JUST GOT OFF THE PHONE WITH THEM REPORTING IT AGAIN AND WAS TOLD THERE IS NOTHING THEY ARE GOING TO DO, NO REFUND, BECAUSE I SHOULD HAVE REPORTED IT SOONER!!! THEY DO NOT UNDERSTAND I CANNOT REPORT ANY THING SOONER BECAUSE I DID NOT ORDER ANY THING TO BE REPORTED, STAY AWAY FROM THIS CROOKS, THEY RIGGED THEIR SYSTEM TO CREATE ORDERS JUST BECAUSE YOU DO INQUIRE ABOUT THEIR PRODUCTS.

7 October 2026
Unprompted review
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. For some context, we’re a weekly subscription service, which means that orders are automatically processed once your account is activated. You can skip deliveries or cancel at any time prior to the cancellation deadline which is always four days prior to your delivery date by 11:59PM PST. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details. ❤️

Rated 4 out of 5 stars

Delicious recipes. Worth trying out.

The boxes come well packed and food is fresh. Great, delicious recipes. You receive a color recipe card so you can make the recipes over and over.

26 September 2026
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Reply from Chefs Plate

We're glad to hear that you enjoyed your experience with Chef's Plate! Thanks for sharing your experience.

Rated 5 out of 5 stars

Makes dinner time alot easier

Makes dinner time alot easier. The portions are perfect for 2 people. Every dish we've ordered has tasted delicious.

26 September 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 3 out of 5 stars

As per usual - missing / changed ingredients

As per usual, missing ingredients (spring onions) in one meal, and despite swapping ingredients in the other one without warning (zucchini instead of bok Choi) the cooking instructions were not also updated, resulting in “zucchini mush”. I think they should double check with me about changes like that in advance of shipping. What if I had been allergic to zucchini?

28 September 2026
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Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Rated 5 out of 5 stars

The recipes are fantastic!!

The recipes are fantastic!!! Easy to follow and all ingredients included make it super easy..Stress free meals that are incredibly tasty

23 September 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 5 out of 5 stars

Produce was in good shape

Comes when it says it's supposed to come and everything was been in good shape except for one pepper

26 September 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 5 out of 5 stars

It was great for a beginner

It was great for a beginner! The portions are generous for my wife and I, and the explanations very easy to follow.

19 September 2026
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Reply from Chefs Plate

That makes us so happy to hear! We're thrilled that ChefsPlate was a hit for you both and that you found the instructions and portion sizes spot on! 💚

Rated 1 out of 5 stars

Not good!

I have cancelled already as I wanted meals already made. My first order had 3 dinners for 2 and each bag was missing ingredients. Not for us!!

28 September 2026
Unprompted review
Chefs Plate logo

Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details. ❤️

Rated 1 out of 5 stars

Didn’t receive an order called and was…

Didn’t receive an order called and was told I would get a credit and am still waiting . Called again and was told the same thing again . Will maybe give them a second chance to make it good

27 September 2026
Unprompted review
Chefs Plate logo

Reply from Chefs Plate

We're sorry to hear about your experience and appreciate you bringing it to our attention. We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details. ❤️

Rated 5 out of 5 stars

Taste good

I was septic at the beginning afraid that the taste would not be as described! But it taste really good plus the portions is good

20 September 2026
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Reply from Chefs Plate

Thank you for the review and for sharing your Chefs Plate experience! ❤️

Rated 1 out of 5 stars

Food quality was poor

Food quality was poor and only had 2 deliveries and both had isuues. One box was missing an item and the other I was sent the wrong items

Will not be back

21 September 2026
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Reply from Chefs Plate

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue. ❤️

Rated 4 out of 5 stars

The food is very good

The food is very good. Would be nice if needed fewer cooking pots and pans per meal. One of the meals (sausage subs) had no veg as part of it which I would argue is not a complete meal. Wasn’t hard, added our own salad, but if you are advertising a whole meal, should include vegetables. It has also been a great way for my teens to learn to cook.

19 September 2026
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Reply from Chefs Plate

We're glad to hear that you enjoyed your experience with Chefs Plate! Thanks for sharing your experience. Your comment will be transferred to our team.

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