Cheerstravel Reviews 15,462

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,522 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the seamless and stress-free booking process, often noting the efficiency and ease with which their travel arrangements were handled. Many people appreciate the excellent customer service, with agents going above and beyond to provide support, offer economical options, and ensure satisfaction. Reviewers also found the pricing to be very competitive, often securing better deals than they could find elsewhere, making it a recommended option for affordable travel. However, some customers also noted occasional difficulties, such as struggling to understand a staff member or experiencing an initial booking failure that led to a phone call with a higher price offer.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as seamless, simple, and... See more

Service

Users describe positive interactions with service, highlighting efficient, quick, and genuinely helpful... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the efficiency, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding very competitive fares that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more

Company replied

Rated 5 out of 5 stars

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more

Company replied

Rated 5 out of 5 stars

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more

Company replied

Rated 5 out of 5 stars

I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Happy with the service

Happy with the service - staff is helpful. Just website experience with payment link is poor. however, staff Mike was super helpful in guiding me through.

17 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Divyesh,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 4 out of 5 stars

Happy with the service

17 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Erin,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent and compassionate help during…

Excellent and compassionate help during a difficult time

17 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Natalie,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Really good

Really good

17 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Beslin,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Amazing service by Sandra providing…

Amazing service by Sandra providing flexibilities to customer service for changing travelling plan.

17 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Brijesh,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

A very pleasant experience

I was initially trying to book tickets online but ran into a few issues. To my surprise, Roxanne promptly gave me a call, and from that point on, the whole process became smooth and quick.

She was polite, professional, and clearly explained the purpose of her call, which I really appreciated. Roxanne was diligent in understanding our needs and provided the best possible options tailored to us. She was also very patient as we explored different choices and flexible dates to find the best deals.

What stood out most was that she never made us feel pressured to make a payment, unlike some other agents. Instead, she focused on genuinely assisting us and handling our requests in a friendly and professional manner.

Overall, it was a very pleasant experience, and I would definitely recommend Roxanne to anyone looking for reliable and thoughtful service.

16 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Dev,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent service

Excellent service

16 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Min,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Great experience

I just wanted to thanks JOHN for the incredible job he did fixing the issue with flight ticket booking.

16 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sanjay,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Great customer service and smooth booking process

Easy to book and pay, with a smooth and hassle-free experience throughout. Great customer service from Preeti. Cheerstravel is a reliable platform for travel planning!

16 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Customer,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 4 out of 5 stars

Price

It’s easy to book and reasonably cheap

16 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Ambili,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

It was easy booking and received…

It was easy booking and received confirmation very quick with affordable prices compared to other sites. Highly recommended cheers travel for any airline booking .

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sandeep,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Booked my trip with Cheers Travels and…

Booked my trip with Cheers Travels and honestly had a great experience. Sandra was really helpful, quick to respond, and made everything super easy for me. No stress at all. Would definitely use them again.

15 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Deep,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick! Sandra was very lovely and helpful

15 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Jasmeet,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Good service

Had a great experience with this company no hassle at all and good staff.
Thanks Preeti

15 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Richa,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Humans can deliver what AI can't (with precision and smile)

I booked a complicated itinerary with 3 adults and 2 kids and 2 stop overs and specific budget constraints and date/time requirement. I tried with AI first and then I gave up and contacted Cheers Travel. John helped me kindly here who provided 5 options matching all my requirements and explaining pros and cons. He was meticulous in his craft and double/triple checked everything and then issued the tickets. I am so glad that I did this with CheersTravel. By the way I am a repeat customer, they helped my booking in 2025 before. Great team! If you have complicated itinerary don't think too much, just contact them! Save time and travel in peace!

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear AA,

We sincerely appreciate you taking the time to recognize our efforts. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service.
It was a pleasure serving you, and we look forward to welcoming you back for many more memorable experiences in the future.
Cheers Travel Team

Rated 5 out of 5 stars

Easy with booking and best price and…

Easy with booking and best price and fast response

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Navi,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Emma was very helpful. The price I got was great especially travelling in December. This is the first time purchasing thru Cheers and I will definitely come back and highly recommend them as well.

14 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Consumer,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Booking was fast and easy

Booking was fast and easy, got instant confirmation through WhatsApp and great Customer services, I guess it’s Olivia I have spoken to, thanks guys

10 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Vikirdy,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

I had a very good experience booking…

I had a very good experience booking flight with cheerstravel. Would recommend it to everyone.

13 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Taniya,
Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Great hassle free experience and got…

Great hassle free experience and got the ticket for good rate from Cheerstravel

13 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Anju,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look