Cheerstravel Reviews 

625
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 616 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and exceptional customer care, often going above and beyond to assist with bookings. Many highlight the smooth and stress-free booking process, noting the efficiency and ease of dealing with the company. People also appreciate the prompt and professional service, which includes quick response times and excellent communication. Reviewers frequently mention finding competitive and affordable prices, often the cheapest available. This leads many consumers to express high satisfaction and a strong likelihood to book again, valuing the personalized approach and seamless user experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the travel agent for their... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Price

Reviewers mention positive feedback about price, with many finding ticket fares to be cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more

Rated 5 out of 5 stars

Great service ! Very proactive. There was glitch while booking but they fixed it no time and improvised. I used Cheers Travel for the first time and the experience was great. Will definitely book a... See more

Rated 5 out of 5 stars

I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and... See more


Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.


Contact info

4.9

Excellent

TrustScore 5 out of 5

625 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(625)

621 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Suzanne

Suzanne, was extremely helpful and had the world of patience with all my requests. Her knowledge and experience made this a worry free experience.

Thank you.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

It was fantastic

It was fantastic talking and taking ticket in call there was a lady called Selena she make it much easier cause it was tough for selecting perfect tickets that I was looking for.
Thanks

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Becky

After many unsuccesful attempets to contact our original airline we had to book a new flight. We made a booking using Cheerstravel but it was declined. Cheerstravel then themselef immediatley contacted us! This was unseen for us and a very welcome change of things. We were helped by a very patient, kind and helpfull person named Becky. She came up with multiple flights and sugested them to us. Only when we were satisfied she procced with the booking and made the best possible arrangement for us. Even when there were some problems with the payment she remaind calm and friendly and was more than willing to find a sollution. Overal it was a fantastic example of who a customer service should be. She made it possible for us to have a flight home! This all during the current difficult international situation (US-Iran).
Thank you Becky!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I spoke to Roxanne and was absolutely delighted with the customer service, patience, well manners and communication ofc highly recommend and will be using this company again.

Nga mihi, Destiny

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Roxanne was hugely helpful

Roxanne was hugely helpful, and gave generously of her time in securing travel arrangements at a difficult time where I needed to secure urgent travel, and while flights were limited due to international incidents impacting airspace. Roxanne was efficient, professional and communicated excellently, answering all my questions and explaining the process thoroughly. Highly recommended.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for your amazing…

Thank you Becky for your amazing support! The ticket booking process was quick, clear, and hassle-free. Really appreciate your prompt communication and professionalism. Will definitely book again through Cheers Travel Agency!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Our Customer Agent was a master

Our Agent Prince was a master of patience and calmly guided us through a very long booking. Prince was well spoken and had a great customer centric style that really helped get the right flights. Thank you!!

28 February 2026
Unprompted review

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