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Cheerstravel Reviews 

625
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 616 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and exceptional customer care, often going above and beyond to assist with bookings. Many highlight the smooth and stress-free booking process, noting the efficiency and ease of dealing with the company. People also appreciate the prompt and professional service, which includes quick response times and excellent communication. Reviewers frequently mention finding competitive and affordable prices, often the cheapest available. This leads many consumers to express high satisfaction and a strong likelihood to book again, valuing the personalized approach and seamless user experience.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, often praising the helpfulness and... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the travel agent for their... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and responsiveness of... See more

Price

Reviewers mention positive feedback about price, with many finding ticket fares to be cheap, affordable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more

Rated 5 out of 5 stars

Great service ! Very proactive. There was glitch while booking but they fixed it no time and improvised. I used Cheers Travel for the first time and the experience was great. Will definitely book a... See more

Rated 5 out of 5 stars

I only got half way through my booking and stopped. I received a call from Tanya at to ask why I didn't complete my booking. Once I explained why she was very helpful and assisted with my booking and... See more

Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.

Contact info

4.9

Excellent

TrustScore 5 out of 5

625 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(625)

621 reviews in the last 12 months

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Rated 5 out of 5 stars

Christina at cheers travels looked…

Christina at cheers travels looked after my Bookings. Did an absolute awesome job. Keep me informed of a couple of changes all the way through made new arrangements which kept my schedule spot on. Absolute awesome team. Couldn’t recommend anyone better.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick and Legit

I Received a call from an employee while I was on Checkout to ensure everything was ok, that was nice.
Overall effortless experience, booked a last minute flight to Delhi and it was great to deal with Cheers Travel

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, told me about my changes and helped me figure out the best way to travel

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Service

Great service—quick, professional, and hassle-free. Everything was handled smoothly and on time. Highly recommended

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Olivia

I had never booked a ticket through an online agent before, but was pleasantly surprised by the excellent price and service they provided.
Olivia quickly and courteously helped me update my seat preferences and arranged wheelchair assistance.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Not value for money

Cheers Travel charged us $980 for a infant to travel to the UK ( one way, no seat). When we enquired with Qantas regarding the cost they said that there charge would be $168. Be very careful who you book with

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Booked some flights from NZ to Japan…

Booked some flights from NZ to Japan and had some difficulty processing the flights initially. I called the help number and was connected with Leo who was extremely helpful, patient and managed to sort out the flights. Thanks Leo!

11 April 2026
Unprompted review

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