I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I requested and paid for a one-off check on a vehicle I was going to buy and Checkmycar signed me up for a monthly subscription without telling me. I had some trouble cancelling it but managed eventu... See more
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 goi... See more
Company replied
Please Please avoid this company - the website is designed to trap you - They are unsympathetic and will never refund you. Same experience as lots of other customers. To your reply: I'm sure everyone... See more
Company replied
Company details
About Checkmycar
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1.0
Bad
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Scammers
Same as others here. Paid for car check one off payment. The 2 days later the tried taking £39 against the same card. Bank stopped it. But need New card now.
Clearly a bunch of thieving scammers.
9 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We’re sorry to read your comment and understand how stressful this situation must have been, especially when it involved your bank and the need to replace your card.
To clarify, our service includes a trial period which allows customers to access and test the full platform after an initial one-off payment. If the trial is not cancelled within the specified timeframe, it then automatically converts into a subscription, as clearly outlined during checkout and in the terms and conditions accepted at the time of purchase. No charge is intended to occur without this prior validation.
That said, we fully appreciate that this may not have been clear to you, and we sincerely regret any inconvenience caused. We would very much like to review your case in detail, confirm the status of your account, and ensure everything is resolved appropriately.
Please contact our customer support team directly so we can assist you promptly and transparently:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We remain at your disposal and are committed to addressing your concerns seriously and professionally.
Scammed into a subscription without…
Scammed into a subscription without telling me. Luckily my bank stopped the payment. Avoid.
11 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.
If you have any questions or need assistance with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
BEWARE
BEWARE - This business claimed to run hpi checks and claimed to charge £1.95. THEY ARE NOT HPI AND DO NOT PROVIDE AN HPI CHECK + They then charged a further £39 in addition. AVOID, AVOID, AVOID!
28 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service provides a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.
If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
As others have said total scam and…
As others have said total scam and information provided is either incorrect or wrong. Charge you £5.99 for an utterly rubbish report and then a separate charge of £39.90 as a subscription.
4 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. Our service provides a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as explained in our terms and conditions.
If you believe a charge was applied in error or need assistance with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
If there was less than 1 star I would…
If there was less than 1 star I would leave it. I paid for a single car check 4 months ago and ive been paying £39.90 since then and ive only just realised!!!! Ive used HPI checks in the past and never been caught out like this. THIS IS CLEARLY A SCAM whatever way they butter it up. I will try the number provided and I will notify my bank.
11 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.
We understand your concern and want to assist you. If you believe a charge was applied in error or need help with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues as quickly as possible.
Scam
Do not use this company they scam you out of money this company needs to be removed
10 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as outlined in our terms and conditions.
If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
Deceptive website do not use this…
Deceptive website do not use this company!!! Paid for 1 chek and (via some clever small print) ended up signing up for a £39.90 subscription can't say it loudly or strongly enough avoid at all costs.
5 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service provides a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as explained in our terms and conditions.
If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving this matter as quickly as possible.
Where’s the zero star rating
Where’s the zero star rating, request 1 report, and get monthly charges of 39.90 no account was setup with there fraudsters
EVEN after 3 months of trying to cancel and blocking my bank card. these idiots are still trying to steal money
10 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.
If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and help resolve the issue:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving any issues promptly and assisting our users.
Absolute thieves
Absolute thieves. Spoke to them just now, they have been taking money out of my account. Complete lack of transparency. Look how many customers have have complained, trading standards should get involved. Poor end to end customer service, poor attitude by staff and the management need to be sacked.
9 December 2025
Unprompted review
Reply from Checkmycar
Hello Ajitpal,
We are very sorry to hear about your experience. Our service provides a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as clearly outlined in our terms and conditions.
We take all concerns seriously and want to assist you. If you believe a charge was applied in error or need help with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues as quickly as possible.
Dont use they service
I pay 5.90£(something like that) for a car check.
After 2 days they take from my account 39.90£. I contact the company and they told me that thwy take only 5£ and a bit no more.
After a month i see in my account another 39.90£ taken. I dont know for what the F....
Dont use this SCAMMERS .
NOW i opened a dispute to recive my money back
10 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as outlined in our terms and conditions.
We understand your concern and want to help resolve this issue. If you believe a charge was applied in error or need assistance with your account, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving this matter as quickly as possible.
DONT USE THIS COMPANY THEY TAKE THE ONE…
DONT USE THIS COMPANY THEY TAKE THE ONE OFF PAYMENT FOR THE REPORT THEN LESS THAN 2 weeks AFTER THEY TAKE £39.90 SCAMMERS
8 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as clearly outlined in our terms and conditions.
If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and help you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving any issues promptly and assisting our users.
absolute SCAM
absolute SCAM. It says it gives you 48 hours to cancel but, when I tried, it wouldn't find my account on the website, making it impossible to cancel. I have video and photos proving it and will use it to dispute the charge with my credit card provider. Managed to cancel via phone. to everyone else: STAY AWAY, IT'S A SCAM
7 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service provides a 14-day trial period to allow users to test the platform before any subscription is activated. We regret any difficulties you experienced with the website and are glad you were able to cancel via phone.
If you encounter any further issues or need assistance with your account, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
SCAM - FRAUD
SCAM - FRAUD! Just like everyone else has said spent £6 for a report then 48hours later I'm signed up for a subscription service and a charge of £39.90 taken out. Phoned them saying i did not consent to this, nor was i made aware at any point that I was signing up to a subscription. Lady on the phone was extremly rude and just kept saying they dont offer refunds, I have contacted my bank to notifiy them of this fraud. DO NOT USE
8 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are applied only after this period, as clearly outlined in our terms and conditions.
We understand your frustration and take all concerns seriously. If you believe a charge was applied in error or need assistance, please contact our team directly so we can review your case and provide support:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving this matter as quickly as possible.
Deceptive methods of getting your money
Deceptive methods of getting your money. You have 48 hours to cancel the subscription which they claim is "clearly stated in T&C". Well its not "clearly" stated, you would have to really look for it, the whole process is made to look like youre not signing up for a subscription. I sent them an email with a cancellation request on the same day I "signed up", they replied a week later just to make sure im past the 48hr mark.
Do not use this company!!
Edit. Im pretty sure their email system is either fully automated or AI.
30 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service offers a 14-day trial period, allowing users to test the platform before any subscription is activated. All terms regarding the trial and subscription are included in our T&C to ensure transparency.
We understand your frustration and want to help resolve this issue. If you sent a cancellation request and it was not processed correctly, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to providing support and resolving any issues as quickly as possible.
Scam
Same as everyone else, paid for 1 check then they take the full subscription a week later. Buyers beware.
25 November 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. Our service provides a 14-day trial period so that users can test the platform before any subscription is activated. The subscription is only charged after this period, as indicated in our terms and conditions.
If you believe a charge was applied in error or need assistance, our team is ready to review your case and help you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to helping you and resolving any issues promptly.
As everyone else has said
As everyone else has said - £5 quick check , turned out to be £39.90 subscription. I have contacted bank.
Update- they returned an email to unsubscribe me, and refunded the £39.90
8 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. Our service includes a 14-day trial period, allowing users to test the platform before any subscription is activated. Charges are only applied after this period, as clearly outlined in our terms and conditions.
We understand your frustration and take all concerns seriously. If you believe a charge was applied in error, please contact our team directly so we can review your case and assist you:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving this matter as quickly as possible.
I fell for this trap too
I fell for this trap too. Checked a vehicle I was buying and have now seen that they have taken another £39.90 !!
Why wasn't the fact that they turn this into a subscription clear? I would never have signed upo for that
6 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and assist you promptly to resolve this issue.
Our team is available here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving issues transparently and quickly.
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and no charges are applied if the trial is cancelled within this period.
We would like to review your case personally and ensure your concerns are addressed promptly.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We are committed to resolving any issues transparently and quickly.
Did a one off check for 5.95 and then…
Did a one off check for 5.95 and then my bank stopped a payment of 39.90, absolute joke. Got my bank to block all payments from them. Went back on to see the terms and there is no clear writing about a subscription fee.
5 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This trial allows users to test our services without commitment, and no charges are applied if it is cancelled within this period.
It seems there may have been a misunderstanding regarding the subscription. We would like to review your case personally and ensure everything is clarified.
Please contact our team here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take feedback seriously and are committed to resolving any issues transparently and quickly.
Absolutely disgusting company
Absolutely disgusting company. Also scammed out of 39.90. Totally disgusting customer service. Flatly refused to refund me. I'm livid. Con artists of the highest degree. Staff member at customer service utter disgrace. Why wouldn't i be upset when I've just been scammed out of this amount. Not transparent. Not clear. No email sent to me to confirm this subscription. Shameful sham company. Have reported to ombudsman. I would like to add that when you go to terminate the so called subscription that it does not recognise your email. However they found it when I called. I expect the standard generic response. Why would anyone want to subscribe to monthly hpi checks! I'm not Arthur Daley. Reported to my bank as well. They'll just keep on scamming people till they are stopped. They must hope people don't notice. Rotten way to make money. I have more respect for a mugger on the street.
5 December 2025
Unprompted review
Reply from Checkmycar
Hello,
We are very sorry to hear about your experience. CheckMyCar provides a 48-hour trial period, clearly indicated before confirming any subscription. This allows users to test our services without commitment, and cancellations can be made within this period to avoid further charges.
It seems there may have been a misunderstanding regarding your case, and we would like to review it personally to ensure your concerns are addressed promptly.
Our team is available to assist you here:
📞 +44 20 4579 8987 (Monday – Saturday, 8 a.m. – 8 p.m.)
📧 contact@checkmycar.io
We take all feedback seriously and are committed to resolving issues transparently and quickly.
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