Ordered large quantity champagne for a launch event party. Ordered 3 weeks before the event and have not received the order. With no phone number the only comunication is via online message. It has be... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I am not sure if the company is 100% legit, it has no phone number or address on the website. I placed my order 6 days ago and it was supposed to be next day delivery and I still haven't received... See more
Received refund for undelivered items The prices appeared slightly lower than other places, and the delivery was identified as 2-3 days so I purchased around $150 worth of drinks for a birthday party... See more
I'm not sure how to edit my review from 18 September, where I rated Cheapest Liquor 1, so I am placing another review. After a length of time, and after my review, my order was finally delivered.... See more
2.0
Poor
108 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 17% of negative reviews
Typically replies within 1 month
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Charge in a second, but no delivery at all
Very disappointed experience.
The website mentioned delivery in Melbourne metro within 1-2 days, however, after a week still no nothings to deliver.
Had communications in the background for a couple times, but they keep pushing back the delivery date. After that, when asking for refund, they stop responding. Very terrible experience to shop with this online reseller.
26 May 2025
Unprompted review
False promise of quick delivery
The promise of 2-day delivery to metro Sydney & Melbourne is a lie. 3 business days in and my order hasn't even been packed yet.
28 May 2025
Unprompted review
I found this company provides excellent…
I found this company provides excellent customer service and communication. It’s locally run and reliable. I’d utilise them in the future for veuve and other quality champagnes deliveries.
19 May 2025
Unprompted review
Amazing customer service
Their customer service is great. They reply super quick. One time I placed an order and I put in the wrong address. I sent an email but I was scared it was gonna get sent out to the wrong address by the time they reply. Well I got a response not even after 5 minutes later, confirming that they have fixed the address for me. Honestly I am so happy and order got delivered to me 2 days later.Thought I would share my experience as it made really comfortable ordering from this company👍👍
5 May 2025
Unprompted review
Very reliable
I read on their website that this is a family owned business and their prices were really good compared to all the other big companies so I decided to try them out and they did not disappoint. Great customer service along with speedy delivery. I’ve placed a couple orders so far and have had no issues with them and my deliveries usually come within 2 days. Very happy and will continue to use their service
30 April 2025
Unprompted review
Zippy Delivery
Couldn’t ask for any better service, bought a present on Anzac Day and it came the next day couldn’t be happier, customer service whom was provided by Paris was amazing. Good Job guys 👍
18 April 2025
Unprompted review
False promises, misleading, no communication
After spending $132 on what was meant to be a gift for a party in a weeks time, no word at all from them. No delivery details, no tracking number, no communication. They promise speedy delivery which was a draw card- this is blatantly false. I have emailed to request an update, no reply yet. I will request a refund if they cannot deliver asap. Don't waste your time and money with this company. I'm frankly dubious that a refund will be easy given the already multiple falsehoods they advertise. Wasted my time and ruined plans for a fab present.
Will happily update this review if there is a good outcome.
24 March 2025
Unprompted review
Reply from Cheapest Liquor
Hi there, we’re truly sorry to hear about your experience. We pride ourselves on clear communication and fast delivery, and it’s disappointing to learn we missed the mark here. Unfortunately, we can’t locate your order based on this review so please reach out directly at support@cheapestliquor.com.au with your order number so we can investigate immediately. Thank you for the opportunity to make this right.
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