Chattertons Solicitors & Wealth Management Reviews 4,222

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 473 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and helpfulness of the staff. Customers consistently praise the exceptional service, noting its efficiency and the clarity of explanations provided. Many people appreciate the quick response times and the ease of communication, whether by phone or email, making their overall experience smooth and stress-free. However, some people mentioned that contact could sometimes be frustrating, with occasional delays or the need to constantly push for updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Customer service

People report positive experiences with customer service, highlighting the professional, responsive, and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the quick and... See more

Customer communications

Consumers find contact to be ambiguous, with many reviewers reporting positive experiences with communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Chattertons solicitors in the past but this is the first time we’ve worked with Shilpa. She has been so professional and on the ball and has patiently guided us through a sale which hasn’... See more

Company replied

Rated 5 out of 5 stars

The sale was in Horncastle Lincolnshire, we live in London so distance meant we could only deal by phone or email. It was a problematical sale and took longer than expected. The Chatterton staff Sandy... See more

Company replied

Rated 5 out of 5 stars

Our lawyer for a recent case was Shilpa Miah. The case proved to be extremely long and drawn out with a certain third party proving to be extremely awkward, but through it all Shilpa worked hard and d... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used Chattertons in nearly five years. We used the Newark office Shilpa being our solicitor. She was both very professional and friendly, always available either by... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Non-Bank Financial Service

Information provided by various external sources

Chattertons is a leading firm of solicitors and provider of wealth management services in Lincolnshire and across the East Midlands. The firm provides a comprehensive range of both personal and business services delivering first class, client focused and trusted advice from its offices in Boston, Grantham, Horncastle, Lincoln, Newark, Sleaford, Spalding and Stamford.

By your side. For you. For your business.

Written by the company

Chattertons Solicitors & Wealth Management are based at 8 offices across Lincolnshire and Newark and exist to find the right legal and wealth management solutions for individuals and businesses, we take the time to understand the unique challenges people face and provide solutions with the highest level of expertise. We exercise an efficient approach and deliver continued support to our clients through our experienced team of advisors who work hard to make a difference to individuals, families and businesses.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

First house purchase

Everything was really easy, Sophie and Mandy were really helpful and made buying our first house a breeze

3 June 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Our experience with Claire

Our experience with Claire? She made things so easy and doing the will for me. Nothing was any trouble for her to do things my daughter Rebecca and younger son Paul thought she was funny when needed to be and put you at ease. It’s not like the old solicitors used to be very stuffy and she’s nothing like that. I think a very very much.

3 June 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Friendly informative advice

From the beginning Michael explained our options clearly and precisely, giving us the confidence and trust needed to plan for our retirement.

15 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Michael will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

The experience we had was outstanding

The experience we had was outstanding. When we applied for our mortgage, we have been told that it will take between 8 and 12 weeks time. Our case was finalised in 7 weeks. The communication between us and the solicitor was very professional and always on time. We are very happy with Chattertons and we are highly recommended them.

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Rated 5 out of 5 stars

Heidi and Lou Lou conveyancing

Heidi and Lou Lou were fantastic in handling our conveyancing for my (late) Dad's property. Heidi also enabled our move from Devon to Lincolnshire last year in a very smooth and professional manner. I would recommend this team to everyone.

8 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Very productive and informative meeting…

Very productive and informative meeting with Neil Gumsley from Wealth Management. His follow up was very good too.

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Neil will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Very understanding helpful and…

Very understanding helpful and professional to all my family thank you

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish with our house purchase. Big thanks to Neil Jones.

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

Exceptional service, help and support

I had occasion to need a solicitor to help me through a Settlement Agreement with my employer. Patricia Redfearn worked with me over several week, giving generously of her time and expertise. Patricia was extremely helpful in answering my questions, explaining the detail and engaging with my employers lawyers. Always quick to respond, very pleasant and gave me great confidence in her knowledge and expertise. That was all very much appreciated and we achieved a very acceptable outcome. I would highly recommend Chattertons, and Patricia to anyone who needs legal advice.

11 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Patricia. Thank you for your review.

Rated 5 out of 5 stars

Financial consultation

We recently had a financial consultation with Neil Gumsley, he was informative, knowledgeable, and supportive, during our session he outlined our options and pathways succinctly and clearly. An extremely positive experience.

10 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Neil. Thank you for your review.

Rated 5 out of 5 stars

Excellent Service

We met with Neil Gumsley from wealth management and received excellent advice. Neil spent time with us and explained things clearly and concisely.

13 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

I cannot recommend Melanie highly…

I cannot recommend Melanie highly enough! Buying a house is notoriously stressful, but thanks to our solicitor’s exceptional professionalism and dedication, the entire process was incredibly smooth and completely hassle-free. The communication was outstanding from day one – we received prompt, clear, and comprehensive updates at every stage. We felt genuinely cared for, safe, and expertly guided throughout the transaction. If you are looking for a reliable, efficient, and brilliant solicitor, this is hands down the best choice. Thank you so much for an amazing experience and top-tier service!

1 May 2026
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Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Melanie. Thank you for your review.

Rated 5 out of 5 stars

Completing Probate

Used them for probate after my mother’s death. They were very efficient and quick to reply to any queries. Very satisfied with their service no hold ups and completed in reasonable time frame.

20 February 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Top service from experienced and professional folk

We’d had a negative experience with an online conveyancer so decided to swap to Chattertons who provided a much more local and reassuring service. Communication was clear, responses and actions were fast and the overall service was first class. They even sealed with some difficult issues with their experience and knowledge. Nothing to complain about.

11 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your positive review, we’re really pleased you liked the service and we hope to see you again in the future.

Rated 5 out of 5 stars

From start to finish everything was…

From start to finish everything was handled with speed & efficiency. Very happy with the service I received & will be certainly using other services in the future.
Great friend staff & my solicitor was amazing. Couldn’t ask for better service
Kind regards Lacey Rust

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Rated 5 out of 5 stars

Katherine has always done an excellent…

Katherine has always done an excellent job both now and in the past. Wouldn’t use anyone else.

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Katherine will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

We are very grateful in the way that…

We are very grateful in the way that Chatterton's staff, took our family under their wing, showing both compassion, in times of grief, and perseverance of their collating of all relevant documentation, and professionalism, in the way they dealt with the associated pressures for getting a deceased loved one's property sold. Very many thanks again.

14 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! We managed to buy a house in 2 months. solicitor was super efficient and helpful.

21 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

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