Chattertons Solicitors & Wealth Management Reviews 4,222

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 473 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and helpfulness of the staff. Customers consistently praise the exceptional service, noting its efficiency and the clarity of explanations provided. Many people appreciate the quick response times and the ease of communication, whether by phone or email, making their overall experience smooth and stress-free. However, some people mentioned that contact could sometimes be frustrating, with occasional delays or the need to constantly push for updates.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Customer service

People report positive experiences with customer service, highlighting the professional, responsive, and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the quick and... See more

Customer communications

Consumers find contact to be ambiguous, with many reviewers reporting positive experiences with communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Chattertons solicitors in the past but this is the first time we’ve worked with Shilpa. She has been so professional and on the ball and has patiently guided us through a sale which hasn’... See more

Company replied

Rated 5 out of 5 stars

The sale was in Horncastle Lincolnshire, we live in London so distance meant we could only deal by phone or email. It was a problematical sale and took longer than expected. The Chatterton staff Sandy... See more

Company replied

Rated 5 out of 5 stars

Our lawyer for a recent case was Shilpa Miah. The case proved to be extremely long and drawn out with a certain third party proving to be extremely awkward, but through it all Shilpa worked hard and d... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used Chattertons in nearly five years. We used the Newark office Shilpa being our solicitor. She was both very professional and friendly, always available either by... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Non-Bank Financial Service

Information provided by various external sources

Chattertons is a leading firm of solicitors and provider of wealth management services in Lincolnshire and across the East Midlands. The firm provides a comprehensive range of both personal and business services delivering first class, client focused and trusted advice from its offices in Boston, Grantham, Horncastle, Lincoln, Newark, Sleaford, Spalding and Stamford.

By your side. For you. For your business.

Written by the company

Chattertons Solicitors & Wealth Management are based at 8 offices across Lincolnshire and Newark and exist to find the right legal and wealth management solutions for individuals and businesses, we take the time to understand the unique challenges people face and provide solutions with the highest level of expertise. We exercise an efficient approach and deliver continued support to our clients through our experienced team of advisors who work hard to make a difference to individuals, families and businesses.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very helpful - highly recommend

Very helpful throughout, explained everything clearly and made the whole process easy to understand. Professional, responsive, and supportive from start to finish. I would highly recommend their services.

8 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Rated 5 out of 5 stars

Very professional and knowledgeable

Very professional and knowledgeable. Was not rushed with ample opportunities to ask clarifying questions.

7 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

Financial advice

Having needed financial advice, I found Michael Reeson to be professional, approachable and understanding of my aims and concerns. Everything was thoroughly explained throughout the process. Would highly recommend him to anyone!

1 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Michael. Thank you for your review.

Rated 5 out of 5 stars

They handled our case with easy and…

They handled our case with easy and done the job properly and professionally. They also explained everything in simple terms. Would definitely recommend

6 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Very satisfied customer!

I have been dealing with Chattertons for many years and I have always been pleased with the service that I have received from Amanda, Neil and Freya
They always take the time to explain everything thoroughly.
Highly recommend!

6 May 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

When legal support works best.

The disputes resolution team at Chattertons, specifically Helen, stepped in superbly to help me bring to successful conclusion a very difficult case. Helen’s clarity of thought and directness in the application of the law quickly eliminated a protracted and historically fruitless exchange with a neighbour. Without Helen’s help I would still be facing further obfuscation, denial and obstruction. The matter successfully closed with combined support from the excellent conveyancing team at Chattertons. Thank you.

15 April 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Helen. Thank you for your review.

Rated 5 out of 5 stars

5 * Solicitors

I have been really happy with the service that I've received from Chattertons. From the first contact with Emily she made sure the process was stress free and made sure my deadline was met taking the stress out of everything. Ruqaya was very prompt in finalising my agreement. Thankyou both.

5 May 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Worked hard to keep me up to date with…

Worked hard to keep me up to date with a process made difficult because my stepmother had to be moved into care and I work in London. Very professional

22 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 1 out of 5 stars

Confused

Confused
Lowell portfolio is accusing this firm of not paying a water bill that was attached to sale of property by court order

3 July 2025
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Reply from Chattertons Solicitors & Wealth Management

Providing an exceptional legal service is something that Chattertons strive to provide to all our clients and receiving such a review is disappointing. However, we can confirm that all debts payable under the Court Order have been discharged. Should you wish to discuss the matter further please contact our Risk and Compliance Manager directly.

Rated 5 out of 5 stars

Expert advice by very able professionals.

I now have a second opportunity to comment on the quality of service provided by Chattertons. At the end of last year and the start of this one Claire Clarke very ably and patiently guided my wife and I through the intricacies of drafting new Wills and creating Powers of Attorney. More recently I had need to deal with the residue of an AVC and following her advice I contacted Karen Green at Chattertons and was introduced to Financial Adviser Sophie Barnes. We had an initial meeting during which I was able to provide the information Sophie needed to suggest the best way forward avoiding unnecessary risk. At our second meeting she gave details of what she proposed so that some funds could be released immediately and the rest to be transferred into a pension all of which I found wholly satisfactory and agreed to. Though the amount of money involved was certainly modest by the values of today the care taken by Sophie to ensure I received the best professional advice was obvious from the very start. Financial matters can be daunting and often confusing to those of us not actively involved in dealing with them regularly and because of that I am very grateful to all concerned at Chattertons who sorted out so expertly a way forward for me.

30 April 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 4 out of 5 stars

No no sense yet caring service

Thomas Lee In Lincoln, dealt with updating my will. He was clear in his advice, yet attentive and flexible to accommodate my situation. The only thing I disliked was needing to download an app

22 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your feedback, it is much appreciated and we will be sure to take your comments onboard.

Rated 5 out of 5 stars

Very friendly

Very friendly , accommodating and always willing to help with areas where we were a little unshure.
Brought to our attention a small query , howver not specifically within the area we were consulting on .
Amanda very patient and friendly , and extremly knowledgable and using " laymans " language to explain some of the legal " stuff "

22 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

Helpful service and advice

We received very helpful advice from Cody Jay. He has a friendly, kind and professional manner and we were grateful for his advice.

14 April 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Cody. Thank you for your review.

Rated 5 out of 5 stars

Excellent

Excellent, efficient and friendly service throughout the whole process. Things ran very smoothly. Thanks Sandy Wright and your team.

22 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

I have used Chattertons Solicitors for…

I have used Chattertons Solicitors for all my prrsonal legal requirements and have always been highly satisfied with their professional service. Their advice has always been clear and concise, I have every confidence in their efficient undertaking of my legal matters.

15 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

Probate and Conveyance service excellent.

I was very happy with the service I received, both for the probate and conveyance. The family have previously used Chattertons and will continue to do so. Regular contact was easy and the service overall was excellent both during obtaining probate and then the conveyance for the sale of a property. Staff were very helpful, pleasant and a pleasure to deal with. Well done.

15 April 2026
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Reply from Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

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