Charles Nancy Reviews 

99
TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I purchased a poncho long sleeve sweater and I received a sweater that was nothing like the item that I ordered. It arrived in about 6 weeks and it was so cheap looking I would never wear it. The mate... See more

Rated 1 out of 5 stars

Terrible experience and loss of money and time!I ordered shoes and got cardboard version of them! Everything what they show and say on their website is not true starting from the products to return an... See more

Rated 1 out of 5 stars

Cheap materials. Products look nothing like the advertised products. Shoes are overpriced and not worth $50+ dollars. I can get better shoes from SHEIN if I want to buy from a company overseas. My pac... See more

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2.0

Poor

TrustScore 2 out of 5

99 reviews

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No history of asking for reviews

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2.0

All reviews

(99)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great online store with a thoughtful…

Great online store with a thoughtful edit of brands. I appreciate that they carry independent designers you won't find on the big platforms. The checkout process was smooth and the packaging when my order arrived was really clean and premium. My only wish is more tall sizing options for guys like me.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

The product exceeded my eectans

The product exceeded my eectans. It feels durable, looks good, and the finish is clean. Delivery was faster than I thought, and the box was secure. Service was efficient, and I felt supported. Overall, great value for money. I’ll recommend this to others.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

The product arrived on time and the…

The product arrived on time and the packaging was secure. The quality is excellent with durable materials and a stylish design. Service was efficient and i felt taken care of. Shipping was reliable, no delays. Overall Im very pleased.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

The product arrived earlier than i…

The product arrived earlier than i thought, and the packaging was neat. The quality is excellent, with durable materials and a stylish design. Service was efficient and i felt taken care of. Shipping was reliable.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience and loss of money…

Terrible experience and loss of money and time!I ordered shoes and got cardboard version of them! Everything what they show and say on their website is not true starting from the products to return and customer service! It’s not “easy return “ as it stated! You have to return it to China. Unfortunately, as they said to me my return didn’t clear the customs and its customer’s responsibility!? There is no way you can contact any customs department in China! I waited for 4 months and wrote numerous emails but no response, no refund. It’s a big scam! Please, try some other legitimate companies. This one is for sure not that!

22 March 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Junk products. All cheap China products. I ordered a $70 pair of boots. They were cheap plastic and the wrong size. I went round and round with the company. The wouldn’t do anything remotely helpful to fix the problem. I finally agreed to let them send me a smaller size and they are still too big and absolute junk! I can’t even give them away! Stay away from this company.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would..

If I could give zero stars I would... Got a leather jacket the product looks absolutely nothing like the picture it is shiny puffy costume leather and very poor quality. The website says returns are easy and simple which is a straight out lie after emailing back and forth with customer service for over a week they finally sent me return instructions that basically say drop the package off at UPS and pay for everything yourself and the address they give you is about 3 lines long in china.... Absolutely ridiculous DO NOT make the mistake of giving this sham company any of your business!

30 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. What you see online is NOT what you get in the mail. Packaged arrived damaged with holes. Shoes with massive creases in the plastic leather...not as shown or described. The sizes are so very wrong. The linen is polyester barely sewn together. Missing buttons. Zippers that don't zip. Shoes that have their own sound effects whilst walking...like a plastic bag in the wind. Just don't. One star is generous.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY!

SCAM COMPANY!
BUYER BE EXTREMELY AWARE
POOR QUALITY
REJECTS RETURNS WHEN FINALLY PASSED THROUGH CUSTOMS

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible! Cheapest boots ever.

Horrible!! I ordered the Aria leather boots for my daughter. The arrived in crumpled packaging which was the least of the worries. They were plastic through and through…so cheap and ugly. Nothing like the photos. $70 gone! Can’t get money back.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

The company is a scam I ordered 2…

The company is a scam I ordered 2 sweaters they advertise that they are a US company going out of business, when they operate from China . The merchandise arrived in a ripped bag with out tags and looked nothing like what I ordered. To return would cost me over 300 dollars.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

CHEAP CHINESE PRODUCTS

Long shipping, products look nothing like they are presented online, shoes smelled of strong chemicals and came in a plastic bag. You have to pay for any items retuned- and you have to ship to China which makes no shipping worth the process, time, or expensive. TOTAL SCAM!!! NOT TO BE TRUSTED!!

10 December 2025
Unprompted review

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