Five Star plus !!! How amazing to come across a streamlined genuine company like this with real ethics and customer service! The whole process from making the first enquiry to job completion was sm... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fantastic and I would definitely order from them again. I called and spoke to a lady who was so polite and helpful. I was impressed with the price and how every step of delivery I was kept informed.... See more
Company replied
I used charfleets fencing a few years ago & found them to be extremely helpful & accommodating. So when needed more panels they were the only company I wanted to use & they didn’t disappoint. Again we... See more
Company replied
Really great local company had some posts and fence panels delivered was notified every step of the delivery and delivery driver was very helpful. great service and quality product. would use again fo... See more
Company replied
Company details
Written by the company
We are a family run business based on Canvey Island, Essex. We pride ourselves on delivering the very best quality materials at trade prices to both our residential and trade customer base, throughout Essex. We are passionate about customer service and aftercare, please see our reviews on the internet and various social media platforms to evidence. Please contact the office via email or telephone with any queries, where we will be happy to help you.
Contact info
The Green Barn, Northwick Road, SS8 0PY, Canvey Island, United Kingdom
- 01268 696930
- info@charfleetsfencing.co.uk
- charfleetsfencing.co.uk
4.9
Excellent
675 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Charfleetsfencing
Hi Gareth, thanks so much for the great feedback! 😊 We’re really glad you were happy with the service from our office team and delivery driver. We really appreciate your review! Adele | Charfleets Fencing
Every thing you’d want from a company
Well made sturdy panels great price very helpful yard and reception staff and extremely helpful delivery driver will be using company again
11 June 2026
Unprompted review
Reply from Charfleetsfencing
Hi Nick, thank you so much for your great feedback! We’re really pleased you’re happy with the panels, pricing, and service from our team and delivery driver, I will ensure to pass your kind words over to the rest of the team. Katy | Charfleets Fencing
Really recommend this company good…
Really recommend this company good quality products good pricing, starting at the front desk very helpful staff inside and out quick delivery and delivery men very helpful and respectful that’s what you need from start to finish to be a happy customer and highly recommend on to others.
4 June 2026
Unprompted review
Reply from Charfleetsfencing
Hi Pam, thank you so much for your wonderful review. We're delighted to hear that you had such a positive experience from start to finish. Providing quality products, competitive pricing, helpful customer service, and reliable delivery is what we strive for every day!
Your kind words about our front desk team and delivery staff mean a great deal to us, and we'll be sure to pass along your feedback. Thank you again | Laura
First class company Ordered on line called me the following…
Ordered on line called me the following morning to confirm, let me know delivery day then called to say can deliver 2 days earlier, driver called me on delivery as I was out to ask wheee to leave them .communication with this firm 1st class as were their customer service
3 June 2026
Unprompted review
Reply from Charfleetsfencing
Hi Hilary - Thank you for your great review. We’re really pleased you were happy with our communication and service throughout. We appreciate your feedback and thank you for choosing us! - Adele | Charfleets Fencing
1st class service
1st class service, delivered on time,great quality and reasonably priced. Delivery driver was very friendly and helpful. Am very pleased with my fence panels. Highly recommended.
3 June 2026
Unprompted review
Reply from Charfleetsfencing
Hi Steven, thank you for your lovely review, I will pass your kind works onto the rest of the team! Regards, Adele
Great service from Charfleets Fencing
Great service, very good quality product and great prices. Received call on morning of delivery with estimated delivery times, driver very friendly and gave excellent service placing my fence panels in my side ally for me. Would definitely recommend this company! Thank you Julie.
29 May 2026
Unprompted review
Reply from Charfleetsfencing
Thank you, Julie, for your wonderful review. We're delighted to hear that you were pleased with the quality of our products, our pricing, and the overall service you received. I will pass your lovely feedback to the rest of our team | Laura
Top quality panels and service
Couldn't of asked for a better service, from going to their yard to see quality of the panels and then ordering. Payed for express delivery and was kept informed via email and able to track on day of delivery.
1 June 2026
Unprompted review
Reply from Charfleetsfencing
Hi Justin, thank you for taking the time to leave such a great review. We're pleased that our express delivery service and order tracking kept you informed every step of the way. Thank you again | Katy
Absolutely brilliant
The customer service and the help you get from the office is unbelievable. Good material and cheaper them other places I looked at. Very happy with the service would recommend
29 May 2026
Unprompted review
Reply from Charfleetsfencing
Hi Joshim - many thanks for your lovely review. We're delighted to hear that our office team were able to provide the support and service you needed throughout your experience with us. We really appreciate your recommendation. Thanks again | Sandra
Amazing customer service!
From ordering to delivery, the customer experience was superb - I can genuinely say I’ve never had such clear and regular updates on an order before! The products - fencing, posts and trellis - seem great quality as well - will definitely be a repeat customer!
27 May 2026
Unprompted review
Reply from Charfleetsfencing
Hi Karl, thank you for your kind review. It's great to hear that our communication stood out and kept you informed every step of the way, your comment means a lot to us. We're thrilled you're pleased with the quality of your fencing products | Adele
Great company that will help you with…
Great company that will help you with whatever fencing needs you have. Great delivery service and competitive prices. Would definitely recommend them.
27 May 2026
Unprompted review
Reply from Charfleetsfencing
Hi Paul, thank you for your recommendation and lovely feedback. We're pleased to hear that our team was able to help with your fencing requirements and provide a smooth delivery experience. We really appreciate your support | Sandy
Absolutely fantastic product and…
Absolutely fantastic product and service the delivery was great wss kept up to date the whole time fences are great quality and the price is best I found thank you so much
19 May 2026
Unprompted review
Reply from Charfleetsfencing
Hi Susan, thank you for taking the time to leave such a wonderful review. We're thrilled to hear that everything from ordering to delivery met your expectations. Your feedback means a lot to the team, and we look forward to helping you with any future projects | Adele
Excellent company to buy from very…
Excellent company to buy from very polite, and very professional will keep buying from them as and when I need to.would recommend to anyone.
21 May 2026
Unprompted review
Reply from Charfleetsfencing
Thank you so much for your kind words. We're delighted to hear that you found our team polite and professional and that you were happy with your experience with us. We truly appreciate your continued support and look forward to helping you again in the future.
Thanks again for choosing us!
First class company
First class company ! Everything from the staff at the yard who were super helpful to the email and phone call updates have been excellent. Delivery driver was such a nice and polite chap. He even closed my front gate behind him( something other delivery drivers find hard to do). Quality of fence panels looks great too. Would definitely recommend this company.
15 May 2026
Unprompted review
Reply from Charfleetsfencing
Thank you so much for your fantastic review and kind words. We’re really happy to hear that your order experience — from our yard team and office staff to the delivery service — was of great service. It’s especially lovely to hear your comments about our driver’s politeness and attention to detail; we’ll be sure to pass your feedback on to the whole team. Thank you again for your recommendation and support — it truly means a lot to us. Katy @ Charfleets Fencing
Knowledgable customer service…
Knowledgable customer service operatives when ordering. Prompt response from a senior person when more technical information required
27 April 2026
Unprompted review
Reply from Charfleetsfencing
Hi Malcolm. We’re very pleased to hear that you found our customer service team knowledgeable and responsive. We always like to aim to provide clear communication and prompt technical support is something we take great pride in, so your feedback is greatly appreciated. Thank you again and have a lovely day | Sandra @ Charfleets Fencing
Outstanding
From the time I contacted Charfleets to the time of delivery, they couldn’t have been more helpful. Katy in the office was very knowledgeable and pointed me in the right direction, and Robert was outstanding on the delivery. I would recommend this company as outstanding for price and customer service. Well done 🙏
18 March 2026
Unprompted review
Reply from Charfleetsfencing
Hi Andy - Thanks for the fantastic feedback! Katy and Robert are thrilled to hear they made your experience seamless. We’re so glad you’re happy with our service and pricing! We look forward to seeing you again soon | Adele @ Charfleets Fencing
I use them and recommend them
I use them and recommend them, great material and service.
10 March 2026
Unprompted review
Reply from Charfleetsfencing
Thank you so very much for your lovely review Joaquin, I am really happy to hear that you were pleased with the materials and our service. We hope to see you again soon and enjoy the lovely sunshine! Katy @ Charfleets Fencing
Top service
Made the experience easy. Great quality fencing, well priced. Polite & helpful delivery team.
Will use again. Recommended.
11 March 2026
Unprompted review
Reply from Charfleetsfencing
Hi Robert - thanks a lot for your review, it really means a lot to us as a business and so pleased it was all made easy for you. Great to hear that you loved our products and were happy with our pricing. I will ensure to let our delivery team know too that you were happy with their service. Thanks for your purchase and we hope to see you again soon. Have a great weekend | Katy @ Charfleets Fencing
Great quality timber and fantastic…
Great quality timber and fantastic customer service.
3 March 2026
Unprompted review
Reply from Charfleetsfencing
Thank you for your kind review! We're really pleased to hear that you’re happy with the quality of the timber and the service you received. Our team takes great pride in providing both high-quality materials and excellent customer support, so your feedback means a lot to us. We look forward to helping you again in the future!
Adele | Charfleets Fencing
Highly recommend Kevin & his Team
Highly recommend Kevin & his Team, Office Staff, were very helpful & friendly commuication good, very pleased with fencing & gates, 5 star plus
26 February 2026
Unprompted review
Reply from Charfleetsfencing
Thank you Jan for the wonderful review and recommendation! We're delighted to hear that you had such a positive experience with Kevin, the team, and our office staff. It’s great to know you were pleased with the communication and that you’re happy with your fencing and gates.
Kind regards
Laura | Charfleets Fencing
First class service
First class service, quality fence panels, trellis and decking board ordered online at a very good price. Notified of delivery within a few days and was kept up to date with estimated time of arrival. Delivery man very friendly and professional.
27 February 2026
Unprompted review
Reply from Charfleetsfencing
Good Afternoon Susan, Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with the quality of our materials. It’s also wonderful to know our delivery updates were helpful and that our driver made such a positive impression.
We really appreciate you taking the time to share your experience and hope to be of service to you again in the future!
Adele | Charfleets Fencing
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