Characterville Reviews 

Characterville creates quality branded clothing and the owner has a philanthropic spirit. Thank you so much for donating new coats and shoes to our primary school ahead of the cold season.

My niece really loves her Characterville clothes, which is always the best test. The designs are fun, full of personality and feel a bit different from the usual children’s clothing you see everywhere.

I’ve also found the customer service really helpful and quick to respond whenever I’ve had a question. You can tell there’s a lot of care behind the business, both in the products and the customer service.

Very happy to recommend them.

Awful experience with this company. Delivery itself was fine but trying to return has been a nightmare. They refer to completing an order form on the returns section of their website but can I find it? I’ve emailed them and also emailed them on their ‘contact us’ form but to no avail. Product is ridiculously small considering what they state on their website considering it was for an average size child. Don’t bother!

I read reviews after purchasing Stitch pyjamas for my two girls and I started to panic.
I shouldn't have.
I'll be ordering from Characterville again without any doubt.
My order arrived withing the timescale stated, even though we're 5 days away from Christmas.

Thankyou Characterville.

Ordered a Man City boys hoodie, never received it. Contacted customer services was given an Amazon tracking number but didn’t know how to track it or where to type the tracking number into as I never ordered it on Amazon, so I asked how to track this and didn’t receive a response. Never received my order. Avoid ordering from here.

Great site, ordered some pyjamas for my nephew and they came swiftly, had the official tags and great quality material too. 10/10.

Ordered pyjamas 3rd November, 2-5 day delivery, no pyjamas and their customer services email address is bouncing back as not recognised. Took my money and nothing sent AVOID

Had a lovely experience with one of you colleges Shan. She was helpful and nice and updated me about my delivery can you make sure she receives this review thank you!

Fabulous quality pyjamas. Sizing was really good and the price was great too. Can't fault the efficency from when the order was placed till it being received.

Great customer communication. Great product

Excellent and fast delivery, very good quality pyjamas

Excellent quality and came quite fast too.

Bought a pair of marvel pyjamas, they were exactly what I was looking for as a gift. It arrived quick and fits perfectly.

Quick delivery and my little one absolutely loves his new Marshal pyjamas.

Winnie the poo children’s pyjamas for
my granddaughter,very good quality ,delivered earlier than expected very pleased

Delivery was so quick snd the fabric of the onesie washes so well

Excellent customer service and brilliant quality items