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Characterful Reviews 521

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TrustScore 5 out of 5

4.8

Book Publisher
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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful rendering, binding, paper, and colors of the books. People are particularly happy with the personalized and interactive stories, finding them to be unique, thoughtful, and cherished gifts that bring joy and entertainment. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and efficiency, with many receiving their orders well-packaged and within the stated timeframe. However, some customers experienced issues with delivery, mentioning delays, a lack of communication regarding shipping updates, or receiving the incorrect book. A few also reported that the pages of their book came apart. While these instances caused dissatisfaction, the company often responded quickly to resolve such issues, including reprinting lost or incorrect items.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Delivery service

People report positive experiences with delivery service, often praising the speed and efficiency. Many... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Order

Reviewers highlight positive aspects of order. Customers praise the easy ordering process, fast delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These beautifully rendered personalized books make them the perfect unique gift for kids. The selection is not enormous, I do wish there were a bit more options for stories, but still my favourite go-... See more

Rated 5 out of 5 stars

Extraordinary service! When I queried delivery date of my order it was addressed even while the company was closed for the festive season. My order was fast tracked and they ensured I received th... See more

Rated 5 out of 5 stars

We ordered a book for a little girl turing one and was really suprised to receive it. It had her name in and and a personal introduction as requested. I would recommend this company and product and... See more

Rated 5 out of 5 stars

I am thrilled with the custom made book, the end product has exceeded my expectations. From the time of placing my order to the time of receipt, I was impressed with the service. Love the interactive... See more

Company details

  1. Book Publisher
  2. Book Store
  3. Childrens Book Store

Written by the company

Personlised Books that bring your unique character to life!

Contact info

4.8

Excellent

TrustScore 5 out of 5

521 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great quality

Great quality. It was so much fun watching their faces as dad read a book about a shared adventure between him and the kids. Would highly recommend this to anyone.

4 June 2024
Rated 5 out of 5 stars

Best present idea ever!

Very quick and easy to create your own personalized book, delivery was fast and the quality of the book is amazing, I love the storyline.

Will love it if there are more stories to choose from to personalize and more options to personalize the characters (example: eye color and the option to choose between baby/ toddler/ teen)

Overall I love the book and was worth every penny

23 May 2024
Rated 5 out of 5 stars

The book turned out to be so lovely!

The book turned out to be so lovely!! I’m so happy we chose your company in the end. Just a tip, the initial communication once you’ve paid to communicate was. A bit glitchy on my side but eventually did get a response. But overall great experience 🙏🏽

4 March 2024

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