Jono & Johno Reviews 

16,661
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,765 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery times and note that orders arrive promptly, safely, and exceptionally well packaged. People also love the affordable prices and the impressive selection of reliable tools and equipment for various tasks. Buyers often mention that the products perform brilliantly and meet their daily working needs without any issues. Some reviewers were not happy with specific items, mentioning frustrating issues like leaking sprayers and poorly functioning wire strainers. Despite these occasional problems with certain products, consumers continue to appreciate the helpful after-sales support and overall dependable service.

What people talk about most

Product

People report positive experiences with product, highlighting great prices, a wide selection, and fast... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exceptional speed and prompt... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and helpful support. Consumers... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs that are often cheaper than... See more

Quality

Consumers find quality to be positive, highlighting that items consistently deliver what was advertised and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the last couple of years I have purchased two 7hp electric start fire pumps for washing out our work vac trucks and a 9hp horizontal shaft engine to replace a worn out compactor plate engine. The s... See more

Company replied

Rated 5 out of 5 stars

Love the amount of products that they have at great prices compared to named brands. Nothing that I've purchased has let me down so far. My brother n law hates that my 25" $600 and something chains... See more

Company replied

Rated 5 out of 5 stars

Like every other shopping trip to Jono&Johno while sitting home browsing pages, just put product in to cart and pay for it and it turns up couple weeks later on the mail plane, yep mail plane drops o... See more

Company replied

Rated 5 out of 5 stars

Super fast post. Recently bought a Perla-Barb 91cc chainsaw, it's a workhorse. Its brilliant, better than my expensive saw any day. Jono and Johno are definitely my new favourite place to buy chains,... See more

Company replied



Company details

  1. #1 of 3 best companies in Landscaping Supply Store

About Jono & Johno

Information provided by various external sources

Jono & Johno Operating Since 2008!

Operating since 2008, Jono & Johno is one of the leading online sellers of chainsaw chains, bars, spares, stationary pumps and engines, safety gear, weed sprayers, mower equipment plus a whole lot more.

We also carry a large range of aftermarket spares for STIHL, Honda, Husqvarna and other popular brands.

All products come with a 12 month warranty.

We pride ourselves on our product knowledge and on our unbeatable customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(16,661)

2,645 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product communication and fast…

Good product communication and fast delivery

20 August 2026
Jono & Johno logo

Reply from Jono & Johno

G'day Robert, thanks for the review! Great to hear the communication was spot-on and your gear arrived fast. Appreciate the support mate

Rated 4 out of 5 stars

It wasn’t great

It wasn’t great, just good. Not sure about this stripe business.is it totally necessary?

18 August 2026
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Reply from Jono & Johno

G'day John, cheers for the review. Stripe is purely there to run secure card payments, but we appreciate your thoughts on it. Holler if you ever need anything else down the track!

Rated 5 out of 5 stars

Custom service excellent

Ordered over the phone and was at my doorstep within a few days

19 August 2026
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Reply from Jono & Johno

Thanks for the top review! 🚚💨 Always happy to take your order over the phone and get it out the door fast. Catch you next time

Rated 5 out of 5 stars

Great service as usual.

As usual, the items purchased arrived on time and are exactly as advertised. A great company to deal with and a great range of stock. After sales service is excellent.

19 August 2026
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Reply from Jono & Johno

wesome feedback Vincent, cheers! Knowing you're happy with the gear and our service makes it all worthwhile. Looking forward to helping you out again down the track!

Rated 5 out of 5 stars

Quick service as usual and good parts…

Quick service as usual and good parts at what I think is a very fair price

19 August 2026
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Reply from Jono & Johno

Good on ya Ross, thanks for backing us again! Pass the word around to the rest of the crew if they ever need quick service and decent parts without the markup

Rated 5 out of 5 stars

Good quality product

Good quality product, good pricing and excellent delivery time

19 August 2026
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Reply from Jono & Johno

G'day Ian! Great to hear the order showed up fast and hit the mark on quality. Spread the word to your mates if they ever need gear sorted.

Rated 5 out of 5 stars

Perfect service....again.

Perfect service. Super fast delivery and well packaged. Online sales just don't get any better than this. Thanks....again.

19 August 2026
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Reply from Jono & Johno

Thanks for the feedback Rene! We take real pride in getting gear packed properly and out the door quick, so it’s top news to hear this. Cheers mate 👍

Rated 5 out of 5 stars

Service

Fast shipping , affordable prices and customer service is always 5 star.

18 August 2026
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Reply from Jono & Johno

G'day Sharyn, thanks for the review! Great to hear the shipping was fast, the prices hit the mark, and the service was spot-on as always. Appreciate the support.

Rated 5 out of 5 stars

its so easy to take a phone call

its so easy to take a phone call, the transition of that order for whatever reason at times seems that it gets lost in the interpretation. this order was very accurate and well within the time limits of delivery.
Ma te wa, ( in the Maori language ) see you again soon.
Ka ki te ano Thank you.

18 August 2026
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Reply from Jono & Johno

hanks for the top review Keropa! 🤝 Great to hear everything was accurate and arrived fast. Ka kite anō—catch you next time!

Rated 5 out of 5 stars

Easy to navigate site and quick service

Easy to navigate site and quick service

19 July 2026
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Reply from Jono & Johno

Thanks for the feedback Emmanuel! We do our best to keep ordering simple and shipping fast, so it’s top news to hear we hit the mark. Cheers!

Rated 5 out of 5 stars

Good starter motor

Good starter motor, great price, fast delivery

18 August 2026
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Reply from Jono & Johno

Good on ya Darrin! Glad we could get that starter out to you quick smart and at a solid price. Thanks for backing us

Rated 5 out of 5 stars

I got my parts and gear quickly

I got my parts and gear quickly. Exactly as ordered. At the right price!

17 August 2026
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Reply from Jono & Johno

Hey Mick, thanks for the feedback mate! Stoked to hear your gear landed fast and everything was exactly as expected. Thanks again for shopping with us

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Friendly and helpful staff. Willing to resolve any issues.

18 August 2026
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Reply from Jono & Johno

Cheers Joseph! Great to hear the crew looked after you and made everything easy. We always back our service, so it's awesome to know you had a good experience. Enjoy! 🤝

Rated 5 out of 5 stars

As usual

As usual, helpful staff and a great product. We use heaps of the Jono and Johno range.

13 August 2026
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Reply from Jono & Johno

Hey mate, thanks for the awesome review! Super stoked to know the crew here is looking after ya and that you’re putting heaps of the Jono & Johno gear to work. Thanks for being a loyal customer! 🙌

Rated 5 out of 5 stars

Prefect product

Prefect product, easy to use and assemble, on time delivery.
🤘🏻

17 August 2026
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Reply from Jono & Johno

Thanks heaps for taking the time to leave us a review Bruce. Awesome to see you had a good run with us - if your mates are ever chasing anything - send em our way !

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery , had my chainsaw going in know time thanks

8 September 2026
Unprompted review
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Reply from Jono & Johno

Cheers Leaman! Nothing better than getting the chainsaw back up and running fast. Glad we could get the gear to you so quickly. Enjoy! 🪵

Rated 5 out of 5 stars

Great after sale support

Bought an electric start for my Honda GX160 air compressor which was working great until the starter died, I called them and they sent a replacement starter the same day no questions asked, awesome service thanks guys

18 August 2026
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Reply from Jono & Johno

Legend, cheers Braydon! Never want a bloke stuck without a working air compressor. Stoked we could pull the trigger on that replacement same-day for ya. Thanks for backing us - and please let your friends know about us 👌

Rated 5 out of 5 stars

Good product

Good product. Great prices.Fast delivery.

18 August 2026
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Reply from Jono & Johno

Thanks a million, Steven! Ticking all three boxes is always the goal, so we're wrapped to hear everything went smoothly. Have a top one!

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