Origin Energy Reviews

13,066  Excellent
TrustScore 4.5 out of 5

4.7

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Reviews  13,066


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Rated 1 out of 5 stars

Natural gas(300 042 073 712), 02 Apr 22 ‑ 17 May 22, $833.87 is not right bill.

Hi there,
I'm not happy with the outcome so I don't want to pay the bill from 02/04 to 17/05, $833.87. This is ridiculous bill from Origin. It's 100% not right.
So please check all history bills so you guys could compare how I am using the gas from Origin.
Please solve this bill asap.
I've been Origin customer long time but since this bill concerns, so I think I should choose another energy company.

Reply from Origin Energy

Hi Quyen, I can appreciate your concern when it comes to receiving a high bill. I would love the opportunity to assist you with this issue. I will get in touch shortly. Thanks- Amanda


Rated 5 out of 5 stars

Matt

I would like to say that Matt was very helpful and reassured me, very kind and made the process easy. Felt comfortable talking to him & he was kind :)


Rated 3 out of 5 stars

Grea job

Mor convenient and hassle free

Reply from Origin Energy

Hi Josephine, thanks for taking the time to complete the review.
We would love to hear from you on what we can do to improve our rating with you for the future given the 3 Star Rating.
So we can do this can you please send through your details to unisolutions@originenergy.com.au - Thanks Moe.


Rated 5 out of 5 stars

I allways choose origin

I allways choose origin as they are quick to get the job done intime, the online chat is epic, staff are friendly and they have great plans, but most of all I love the spike hour incentive to free up the grid and earn rewards while doing so!


Rated 1 out of 5 stars

Shame Shame...or it that SS

It’s a same that you need a interpreter to read and understand this email that was sent to me... when I went to school years ago we learnt how to speak English...These day it’s all letters which are not words...Same you lost me just on that...

Reply from Origin Energy

Hi Bruce, thanks for taking time to leave this review.
We really want to understand what has taken place and try to get this sorted for you.
So we can do this can you please send through your details to unisolutions@originenergy.com.au
I'll pass this along to one of our Specialist Teams who'll give you a call. Thanks - Moe.