I simply love superb Cgars! They make shopping online a breeze, great at delivering and packing whatever you order and while they stock a great range of Cuban and New World cigars, their exclusives a... See more
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Review summary
Created with AI, based on recent reviews
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A great company that prides itself on being a go-to for all your tobacco needs, from cigars to pipe tobacco. Been an avid customer for many years and always look at their "New In" page every morning... See more
Company replied
Been coming here for years. Love the website, so easy to find what I fancy each time I visit with great filters and competitive prices. Service is exceptional with expert opinion and extra goodi... See more
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Been shopping for some tobacco flavouring sprays, found the widest range being in stock only here. Prompt dispatch, order was nicely packed, with a couple sweets as a lovely bonus, little things that... See more
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Company details
Information provided by various external sources
We do, without question, have the largest range of cigars and accessories in the UK, that I am fairly certain of. Prices: Our prices are very competitive and we like to think of ourselves as the 'Asda' of the cigar business. However, we will always guarantee to price match any bonafide cigar specialist in the UK and we will not be undersold! Best Service! Best Quality! Best Value!
Contact info
1 White Horse Street,, W1J 7LB, Mayfair, London, United Kingdom
- 0345 604 0044
- sales@cgarsltd.co.uk
- cgarsltd.co.uk
4.9
Excellent
29K reviews
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lovely cigar, baccy & accessories store
Been shopping for some tobacco flavouring sprays, found the widest range being in stock only here. Prompt dispatch, order was nicely packed, with a couple sweets as a lovely bonus, little things that make all the difference. A decent shop that prioritizes professionalism and customer service.
13 June 2026
Reply from C.Gars Ltd
We truly appreciate your wonderful feedback! We're delighted to hear you found our wide range of products in stock and that the dispatch was prompt. It's great to know the packaging and little extras made a positive difference.
Kind Regards
Louise - C Gars Ltd
Thank you Cgars for introducing me to…
Thank you Cgars for introducing me to Trident Military cigars!
Ordered a few of their cigars in my.recent order and finding out they are a UK based, Veteran founded company, where they actively give back, donating £1 of every cigar sold to charities supporting veterans and their families, knowing that Cgars themselves match every donation made to support the company and veteran really emphasises the integrity and compassion of Cgars as a company!
6 June 2026
Reply from C.Gars Ltd
We are delighted you discovered Trident Military cigars through us! We are truly proud to support such a worthy cause and appreciate you highlighting our commitment to veterans and their families. Your kind words mean a great deal.
Kind Regards
Louise - C Gars Ltd
Faultless service.
5 June 2026
Reply from C.Gars Ltd
Thank you for your 5* review, it is really appreciated .
Kind Regards
Customer Care Team
Louise - C Gars Ltd
Not an enjoyable smoke and the cigar is too large for me. I prefer Romeo y Julieta Petit but it;s…
The cigars were not really to my liking as the smoking experience was rather rough. Also the cigar was too large for me .I prefer the Romeo Y Julieta petit but I understand this is out of stock.
12 June 2026
Reply from C.Gars Ltd
Hi Richard
We appreciate you sharing your feedback on these cigars and are sorry for the stock issue on the Romeo y Julietas. Sadly we are seeing supply shortages across many Cuban cigar lines.
I hope that you were happy with our service and this 2 star rating was in regards to the cigars themselves, but if you wish to discuss anything any further then please do reach out to me.
Kind Regards
Hayley - C Gars Ltd
Ordered on a Friday and received by…
Ordered on a Friday and received by monday. Great service and great product. So happy with the website and navigating around it, very easy. Will be ordering again soon.
12 June 2026
Reply from C.Gars Ltd
We are delighted to hear you received your order so quickly and are happy with the product. We appreciate your positive feedback about our website and look forward to your next order!
Kind Regards
Louise - C Gars Ltd
Service is suffering a bit...
Slower delivery than usual and no notification of order status.
5 June 2026
Reply from C.Gars Ltd
We are sorry for the delay and lack of updates. We are improving our notifications.
Kind Regards
Louise - C Gars Ltd
Good packaging and kept well informed…
Good packaging and kept well informed of my delivery.
Good choice of cigars, only downside for me was not all cigars have a review so if you’re not familiar with all cigars some could be a gamble.
Love how you can add cigars to your favourites to make for easy reordering.
Highly recommended.
12 June 2026
Reply from C.Gars Ltd
We're happy to hear you appreciate our packaging and delivery updates! We also value your feedback regarding the cigar reviews and are always working to expand our descriptions. It's great you find our favorites feature useful for reordering. Thank you for your recommendation!
Kind Regards
Louise - C Gars Ltd
Deserve 5 stars every day
12 June 2026
Reply from C.Gars Ltd
We are so glad you enjoyed it!
Kind Regards
Louise - C Gars Ltd
Reply from C.Gars Ltd
We appreciate your feedback! We are pleased you enjoyed our quick service and the new mystery cigar offer.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
We're so glad you enjoyed our service and products! We appreciate your kind words.
Kind Regards
Louise - C Gars Ltd
Another great experience
Another great experience, Great work guys packed really well ,If you are new to pipe smoking like me just over a year and still learning they will steer you in the right direction. Can't wait until next month to place next order.
5 June 2026
Reply from C.Gars Ltd
We're so happy to hear you had another great experience with us! We appreciate your kind words about our packing and guidance. We look forward to your next order!
Kind Regards
Louise - C Gars Ltd
Good website making ordering easy
Good website making ordering easy, cigars arrived on time and safely packaged.
12 June 2026
Reply from C.Gars Ltd
We appreciate your 5-star review! We are so pleased you found our website easy to use and that your order arrived safely and on time.
Kind Regards
Louise - C Gars Ltd
I’ve purchased dozens of cigars from…
I’ve purchased dozens of cigars from C.Gars over the years. And always enjoyed prompt service from them.
I did have an issue with one of half a dozen R&J Petite Churchills purchased last week.
Cut & lit and it was sucking on fresh air.
100% not C.Gars fault. And quickly and professionally handled by Michelle from after sales.
I would have no hesitation to use them, as I have done for many years, again.
17 June 2026
Unprompted review
Reply from C.Gars Ltd
We truly appreciate your continued loyalty over the years and are delighted to hear you've consistently enjoyed our prompt service. We're also pleased that our after-sales team could resolve the recent issue to your satisfaction. Thank you for your positive feedback.
Kind Regards
Louise - C Gars Ltd
Reply from C.Gars Ltd
We're so glad you enjoyed our prompt delivery and packaging! Thank you for your wonderful feedback.
Kind Regards
Louise - C Gars Ltd
Bit of a mixed bag this time
Bit of a mixed bag this time, I subscribed to the monthly cigar club and receive my first 5 cigars, the New world cigars smoked wonderfully but the 2 Cuban cigars had an extremely tight draw, by using a draw tool I managed to get one cigar manageable at best but the small Partagas cigar was unsmokable, even after using the draw tool the draw was so tight the cigar kept going out and would not relight.
11 June 2026
Reply from C.Gars Ltd
Hi Ian
Thank you for the review. We are so sorry to hear of the construction issues with these 2 cigars and that you were sadly unable to enjoy the Partagas at all. If you would like to reach out to us on customercare@cgars.com we will happily assist with this.
Kind Regards
Hayley - C Gars Ltd
Reply from C.Gars Ltd
We appreciate your fantastic review. We are so glad you were pleased with our quick service. Thank you!
Kind Regards
Louise - C Gars Ltd
Great quality product!
5 June 2026
Reply from C.Gars Ltd
Thank you for your 5* review, it is really appreciated .
Kind Regards
Customer Care Team
Louise - C Gars Ltd
So easy to deal with.
11 June 2026
Reply from C.Gars Ltd
We're glad we made it easy for you.
Kind Regards
Louise - C Gars Ltd
My order was promptly delivered and it…
My order was promptly delivered and it was in excellent condition
4 June 2026
Reply from C.Gars Ltd
We're glad your order arrived promptly and in excellent condition. Thank you for your feedback!
Kind Regards
Hayley - C Gars Ltd
Excellent service
Excellent service! Always arrived within the time specified, as promised.
I got a mystery cigar for a tenner, ( Orchant Seleccion by AB ) the pointy cigar. Very well constructed and good draws all the way. Burn lovely and beautiful smoke. Enjoy it and will definitely buying it again.
10 June 2026
Reply from C.Gars Ltd
We're delighted to hear you enjoyed our excellent service and the timely arrival of your order. It's wonderful that the mystery cigar was such a pleasant surprise, and we're glad you plan to purchase it again. Thank you for your positive feedback!
Kind Regards
Louise - C Gars Ltd
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