cfsredundancypayments.co.uk Reviews 

332
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff for providing regular updates and explaining complex legal procedures clearly throughout the entire claim process. Many people also mention that the support received during difficult moments was truly exceptional and reassuring. People truly appreciate that the dedicated team manages all necessary paperwork efficiently, ensuring everything remains straightforward and stress-free. Though some customers noted that achieving a final successful outcome took a considerable amount of time to fully resolve. Despite this lengthy waiting period, reviewers mentioned that financial compensation payments were ultimately processed and delivered successfully as promised.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional, prompt, and comprehensive... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, approachable, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that team members are very easy to deal... See more

Claim

Customers consistently note positive experiences with claim, expressing satisfaction with clear communication... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing great satisfaction with smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they respo... See more

Rated 5 out of 5 stars

The whole company I worked for went into liquidation in September 2024. This company reached out to employees and said they can help us claim on a no win no fee. They made great communication through... See more

Rated 5 out of 5 stars

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case upd... See more

Rated 5 out of 5 stars

James reached out to me and my former colleagues following the immediate termination of our employment when the company went into administration. I hadn’t heard of a Protective Award claim before,... See more


Company details

  1. Legal Services

Written by the company

Specialising in Redundancy Claims, whether you're an employee or a director, we're regulated in offering advice and assisting you in your claims journey. Through utilising elements of the Employment Rights Act 1996 we provide the service you need to ensure you're maximising the value of your entitlement. Making a claim can be a minefield and if your submission isn’t 100% accurate the RPS will reject your claim, we're here to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(332)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. The process isn’t quick or straightforward but CFS made it simple and communicated very well

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Communication throughout the entire process was second to none. Could not recommend CFS enough. An absolute pleasure to deal with!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Very clear communication from CFS regarding my claim, responses to all matters were prompt and enabled my claim to proceed in good order.

Would happily use CFS in the future.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Redundancy

CFS. Were efficient and kept me in the loop at all times
Received a payment in 10 weeks
Would definitely recommend them for
Directors

7 November 2025
Unprompted review
Rated 5 out of 5 stars

James his team were fantastic

James his team were fantastic. They kept us updated throughout the process and I received a larger sum than I had thought possible! Would highly recommend.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team, Fantastic Support

Excellent service from start to finish. Whilst my personal claim was a lengthy amount of time, CFS redundancy (Vicky and James particularly!) were incredible with communication, empathy, precision….and explaining the complicated bits in layman’s terms!! Overjoyed with my outcome, and nothing was ever too much hassle - thank you all

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and very helpful

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they responded very quickly to our questions. I am very happy about this service.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing results from a amazing team

Amazing results from a amazing team, kept everyone notified of all steps and expectations .
Overall we received money that otherwise we would not have claimed.
Can not thank the team and James enough. May God bless you

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Group Redundancy Claim.

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they responded very quickly to our questions.
A satisfactory result was also achieved.
Excellent service overall, thankyou.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, James was very professional, helpful and polite it was so nice to have someone at the other end of the phone when you needed him, this company is a definite one to recommend.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

An unexpected outcome!

James and his team made this process as easy as possible.
After the company we worked for fell into administration we didn't expect to get any numeration package. After 16 months we managed to get a settlement which was processed quickly and in a professional manner.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Put a collective claim in with CFS for…

Put a collective claim in with CFS for a protective award because of no consultation period before being made redundant it took about 18 months but happily got a payout eventually minus the 20% they charge no win no fee but was worth it as I would not have known I could claim this.CFS do all the work just a few documents to sign

27 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look