cfsredundancypayments.co.uk Reviews 

332
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff for providing regular updates and explaining complex legal procedures clearly throughout the entire claim process. Many people also mention that the support received during difficult moments was truly exceptional and reassuring. People truly appreciate that the dedicated team manages all necessary paperwork efficiently, ensuring everything remains straightforward and stress-free. Though some customers noted that achieving a final successful outcome took a considerable amount of time to fully resolve. Despite this lengthy waiting period, reviewers mentioned that financial compensation payments were ultimately processed and delivered successfully as promised.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional, prompt, and comprehensive... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professional, approachable, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that team members are very easy to deal... See more

Claim

Customers consistently note positive experiences with claim, expressing satisfaction with clear communication... See more

Payment

Reviewers highlight ambiguous aspects of payment, expressing great satisfaction with smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful, friendly staff who kept us informed at every stage of the proceedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case updates and they respo... See more

Rated 5 out of 5 stars

The whole company I worked for went into liquidation in September 2024. This company reached out to employees and said they can help us claim on a no win no fee. They made great communication through... See more

Rated 5 out of 5 stars

Fantastic service and very helpful, friendly staff who kept us informed at every stage of the procedure. As it was a lengthy claim, it was nice to know we weren't forgotten about with regular case upd... See more

Rated 5 out of 5 stars

James reached out to me and my former colleagues following the immediate termination of our employment when the company went into administration. I hadn’t heard of a Protective Award claim before,... See more


Company details

  1. Legal Services

Written by the company

Specialising in Redundancy Claims, whether you're an employee or a director, we're regulated in offering advice and assisting you in your claims journey. Through utilising elements of the Employment Rights Act 1996 we provide the service you need to ensure you're maximising the value of your entitlement. Making a claim can be a minefield and if your submission isn’t 100% accurate the RPS will reject your claim, we're here to help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

332 reviews

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4.9

All reviews

(332)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

The whole process was excellent; everything CFS told us they would do, they did, and everything that they told us would happen, did happen. At each point along the way there was accurate and comprehensive communication updating us. I think it couldn’t have been simpler or more straightforward, throughout the whole 9/10 months, and right until the payment reached my bank account. At a difficult time, CFS simply took care of it all, end to end.

I couldn’t praise CFS enough - everything my was handled professionally, promptly and comprehensively. A great job all round.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service

The team are very easy to deal with, all you have to do is send over a few details of your redundancy case and they all sort it out for you with bi weekly email updates on the progress of the court case, it’s like “sit back and relax” as they do all the heavy lifting for you for just a small commission cut on your final payout, just a warning, the RPS are a bit difficult to deal with so it’s not a quick process but will be all worth it in the end.

Special thanks to James who helped me with some issues the RPS made with my case, if we ever meet I’d be more than happy to buy you a pint or six :)

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank Ewan and Sara at CFS

I would like to thank Ewan and Sara at CFS for a fantastic job in getting my redundancy payment.
The whole process from start to finish was clearly explained and followed up as and when they had news on my claim.
I would have no hesitation in recommending this company, Kind Regards Kelvin

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from CFS

Excellent service from CFS. Ewan and Sarah did all the work and kept me up to date through the process with limited effort on my part. I would advise anyone in this awful situation especially Directors to get help from this company.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Vikky and James are extremely Helpful

James and vikky where very helpful and supportive in this process. It takes time as it took us time to get what we diserved but unfortunately its not the company's fault it the government process takes time. Finally the payment gone through and with in hours they sent them no us no fault with this company at all. Thank you james and vikky for all the hard work you done.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

CFS and Staff where professional, understanding and reliable

CFS and their staff where all very professional, understanding and approachable.

They kept us updated as much as possible going above and beyond to keep the information flowing.

Even spending a lot of time once the case was closed to sort out payment details that was mixed up from the redundancy services.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Redundancy claim explained.......

After i explained i had never used a redundancy service, CFS helped me with all queries and assisted in what document to send out-with their original correspondence. I was ready to just forget about the redundancy and leave it alone but grateful that i had a little bit of extra help from CFS.

13 June 2026
Unprompted review
Rated 4 out of 5 stars

CFS made the process very easy

CFS made the process very easy, giving clear instructions of how to complete required forms, and what the next steps would be. They keep frequent communication, and delivered on their proposal. It was great to have it taken care of in the background without taking up much of my time.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

ISG protective award

I was part of the protective award claim on behalf of ISG staff. CFS managed the claim and obtained the best outcome which resulted in the claim being paid.

Would recommend using CFS if going through a redundancy.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

CFS claim

CFS and specifically James & his team have been excellent throughout the whole sorry process of dealing with the Courts and RPS. They have managed to deal with a large number of claimants, with conflicting information and seeking continual updates and still successfully lead us through to a good conclusion.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

A decent outcome-ISG

After being left high and dry by ISG’s crash into administration, the outcome of the group action on behalf of the staff was definitely a silver lining. Comms throughout was clear as was the final statement. Thank you.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent professional service

I would absolutely recommend the services of CFS redundancy support. I was an employee of a company for only 2 years when they folded and was refused any redundancy via the .gov website. Several employees collectively were recommended the services of CFS. I could not fault the perseverance, dedication and exemplary communication throughout the whole process. I really had to do very little, apart from supply my details. and am extremely grateful for the hard work they have put in to obtain a successful outcome

29 May 2026
Unprompted review

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