CEWE Reviews 1,084

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including clear and detailed photos, vibrant colors, and high-quality paper. Many people found the user experience enjoyable and the software easy to use for creating personalized items, appreciating the creative choices and intuitive templates. The delivery service is frequently described as quick and efficient, with products arriving well-packaged. However, some customers experienced issues with delivery, noting delays or damaged items upon arrival. A few other people also felt that the print quality was inconsistent, with some photos appearing darker or having minor flaws, and in rare cases, images were badly printed or cropped incorrectly.

What people talk about most

Quality

Consumers generally express satisfaction with the quality of products, highlighting excellent paper quality,... See more

Product

Clients share positive opinions on product quality. Many reviewers praise the excellent quality of paper,... See more

Delivery service

Customers generally report positive experiences with delivery service, often praising quick delivery times... See more

User experience

Users describe positive interactions with the user experience. Many customers found the platform easy to... See more

Service

Reviewers mention positive feedback about service. Many customers are very happy with the good, efficient,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All good with the quality of the print and the timing of the order. The only problem was finding 2 additional photos that were not part of my order in the mix. Photos were family pictures with kids e... See more

Rated 4 out of 5 stars

I have been using your expertise for my family year book, for quite a few years now and have always found it to be excellent.However this year I seem to have got different paper - much thinner, not as... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I recently printed several of our wedding pictures with CEWE, and I’m honestly amazed by the quality. The resolution is incredible—each photo came out so clear and detailed, much better... See more

Rated 5 out of 5 stars

Easy to use interface, quick delivery, and high quality. Definitely worth it. Only tiny criticism is that when connecting Google photos, there seems to be a limit on how many you can upload at a... See more


Company details

  1. Photo Printing Service

About CEWE

Written by the company

As Europe's leading photo printing company, we're passionate about turning your most precious photographs into beautiful, high-quality printed pieces.

Our lab utilises the most advanced techniques, combining years of in-house experience with photographer-approved print processes and materials to create the premium CEWE PHOTOBOOK, Wall Art, Calendars and more.

Home to the award-winning CEWE PHOTOBOOK, which transforms your images into a stunning storybook of memories.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Loved it

I ordered an album and I totally loved it. Really easy to personalise as well.

27 January 2026
Rated 2 out of 5 stars

Returned my photobook as photos put…

Returned my photobook as photos put into book had individual heads cut out. When I submitted new project the photobook came back smaller than original book plus I had ordered secial gift wrap not returned with same. Quality of photograph was not to the same standard as original book I returned. Overall I was disappoined with quality .

27 January 2026
CEWE logo

Reply from CEWE

Mrs Grainne Payne,

We’re sorry to hear that the replacement photobook did not meet your expectations and understand how disappointing this must have been.

We apologise that the new book was a different size to the original, that the gift wrap was not included, and that the photo quality did not match the standard of the first book you returned. We’d also like to explain that orders are printed exactly as the project is submitted. If images are not adjusted prior to ordering, they will print as they appear in the project. We apologise for any inconvenience this may have caused.

Thank you for sharing your feedback. Your comments have been noted and shared with the relevant team so this can be reviewed, and we appreciate you bringing this to our attention.

Kind Regards,
Mya
Customer Service Support.

Rated 1 out of 5 stars

Service was good and efficient

Service was good and efficient. But I did not like the quality of the photo I ordered

10 January 2026
CEWE logo

Reply from CEWE

Miriam,

We’re sorry to hear that you were not satisfied with your order. If you’re ever unhappy with something you’ve received, we encourage you to contact our customer care team, as we’d be more than happy to help and work with you to achieve a photo product you can be proud of.

Regardless, please accept our apologies for the inconvenience caused. Thank you for your feedback, as we’re always aiming to improve our service.

Kind Regards,
Mya
Customer Service Support.

Rated 5 out of 5 stars

High Quality Photo book

Easy to use interface, quick delivery, and high quality. Definitely worth it.

Only tiny criticism is that when connecting Google photos, there seems to be a limit on how many you can upload at a time. It doesn't give a warning and will just fail. Maybe a small warning saying to do only 50 at a time.

15 December 2025
Rated 3 out of 5 stars

awesome just be extra vigilant about front & back cover photos

the book is fabulous apart from the photos selected for the front and the back were the wrong way around unfortunately. but quality and finish is excellent and my parents were thrilled with their photo book.

10 December 2025
CEWE logo

Reply from CEWE

Dear Mairead Conway

We are sorry to hear you were not completely satisfied with your order.

Your satisfaction is our top priority, and we are committed to resolving any issues in your favour to ensure you are completely happy with your purchase.

If you wish to discuss this further, please contact our customer care team using one of the following methods –

Telephone: 00 44 330 912 2113

Email: info@cewe.ie

Or Live Chat

Kind Regards,
Mya
Customer Service Support.

Rated 5 out of 5 stars

Top class

I was, once again, very happy with my experience with CEWE. This was my second photobook for a special occasion, and I found it software easy to use. The photobook arrived quickly and the quality was excellent.

4 December 2025

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