From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... See more
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Review summary
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Reviews shaping this summary
Central Housing Group is the best letting across England and Wales to my best knowledge. They hold a position of outstanding services across London Boroughs.Central Housing dealt with me for the past... See more
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We have been with Central Housing for nearly 20 years. have always received very professional service. Although rent might be less than market rates, the trouble free management makes up for it👏🏼�... See more
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Central Housing Group have been a pleasure to work with over the years. The made the process of managing and renting my property very easy from the start. They worked with me to resolve all issue... See more
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Company details
Written by the company
Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.
Contact info
Woodgate Studios, 2-8 Games Road, EN4 9HN, Cockfosters, United Kingdom
- 020 8447 1222
- lettings@centralhousinggroup.com
- centralhousinggroup.com
4.8
Excellent
438 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Very helpful team
Very helpful team.
Good service.
Keep up the good work and thank you.
24 January 2023
Reply from Central Housing Group
Thank you for taking the time to review our service.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Highly Recommend
We have just renewed our management agreement with Central Housing Group. Joanna, Romesh and the team are very professional and efficient when dealing with the management of my property.
4 January 2023
Reply from Central Housing Group
Thank you for choosing to renew your contract with us Caroline, we value your custom.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Highly recommended
Such a pleasure to deal with the staff at central housing. We have been with them now for over 10 years and we have never had any problems. Highly recommend.
2 December 2022
Unprompted review
Reply from Central Housing Group
We are delighted that you have chosen to remain with us for 10 years enjoying benefits such as ‘guaranteed’ rent each month, no risk of rent arrears, no legal eviction costs, rent paid when your property is vacant and protection against tenant damage.
Thank you for taking the time to tell us about your positive experience. I will make sure that I pass your comments to the team.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Excellent refurbishment
My flat needed to be refurbished in-between tenants and it was completed in 2 weeks. Work completed to a high standard and looks great. Excellent service from the team to organise all the contractors and manage the work.
3 October 2022
Reply from Central Housing Group
Thank you Komal.
We work with a team of highly skilled contractors who are able to carry out works to the high standards that we demand under very tight timescales.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Excellent service, Highly recommended
I’ve been very impressed by the services of central housing throughout the ten year period I’ve been with them. They communicate well and we’ve never had any issues. Highly recommended
24 November 2022
Unprompted review
Reply from Central Housing Group
Thank you so much. We are constantly striving to maintain high levels of customer service along with offering our landlords guaranteed rents.
Thank you for your long-standing custom.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Reply from Central Housing Group
Thank you for taking the time to review our service.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Good customer services
I am being with Central housing group for 12 years now, They are trustworthy and reliable with good customer services and very responsive.
21 November 2022
Reply from Central Housing Group
Thank you.
It is so important to be able to trust your agent - they are looking after your asset.
One of the things we do to achieve this is to ensure that our landlords are paid on time every month, regardless of whether the tenant has rent arrears or if the property is vacant.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
A very professional service.
Romesh and his team made the whole process of renting out the property painless and very easy. Rent paid on time every month. Very quick with repairs. Hassle free.
19 November 2022
Reply from Central Housing Group
Thank you Faruk, we all work very hard to ensure that the entire process is hassle free - glad to hear that we are achieving this!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Excellent company
My husband used this company to rent out his mother’s flat when she moved into a care home. Romesh helped us sort everything out to get the flat ready, it was very neglected. Amazing service and no problems at all. Highly recommend.
18 November 2022
Unprompted review
Reply from Central Housing Group
Thank you.
It can be so stressful when a loved one moves into care we are always available to answer any questions that you may have when it comes letting out their property.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Simply the best
We have been using CHG for 3.5 years now. They are a friendly, attentive and incredibly efficient company.
We have had no problems and to them nothing is a problem.
Their communication and service is second to none and I would have no hesitation in recommending them .
12 November 2022
Reply from Central Housing Group
Thanks Clive!
We have a strong team of highly experienced people who are always happy to assist.
You are appointed with your own dedicated Property Manager who will keep a close eye on things for you and contact you should any issues arise.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Excellent service
Excellent service, received all my payments on time. A very well organised housing organisation.
9 July 2022
Reply from Central Housing Group
Thank you so much for your kind words.
We work extremely hard to ensure our landlords are paid on time every month without fail and to deliver a 5* service to our landlords and tenants.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Great Managment company
29 June 2022
Letting agents
I’ve been using central housing more than 12 years now, they definitely took my renting headaches away.
They are efficient at solving problems, well worth their commission.
Recommended.
28 June 2022
Central Housing Group
I am very satisfied with all the aspects of the rental arrangements that CHG has been providing since 2016 for my property. I have just renewed the management agreement with CHG for a further period. Romesh and the administrative staff are all professional, knowledgeable and reliable, I always receive prompt response to any queries. Overall very professional and highly recommended.
19 June 2022
Reply from Central Housing Group
Thank you Mrs. Mohunger,
It has been our absolute pleasure to manage your property for the past 6 years.
We look forward to our continued successful and happy working relationship.
We truly value your custom.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Happy client…
Central Housing Group have looked after my property for 14 years. We have just renewed our lease for another 3 years. This really says it all about central housing. Reliability is number one with them looking after any problems and never once in 14 years late with rental. They will always help me if any problems arise. I can recommend them 100%
16 June 2022
Unprompted review
Reply from Central Housing Group
Thank you so much for taking the time to leave a review, your feedback is so important to us.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Would definitely recommend if you are…
Would definitely recommend if you are thinking of letting a property. They offer an excellent service on behalf of the landlords if there are any issues with the property they have a qualified team that can go in to do works that need to be carried out. They are always contactable and I have always found them to be very friendly and professional. Thank you Central Housing Group for handling our property over the years.
6 June 2022
Unprompted review
Reply from Central Housing Group
Thank you Sandra,
From the very first contact you have with us, we aim to make letting your property a smooth process.
We will guide you through the process of getting your property ready to let and then you will be assigned your own Property Manager who will look after everything from that point on.
Your rent is paid on time every month, leaving you free to get on with life!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Great service and Quality People!!!
I was living in accommodation managed by Central Housing Group for 12 years and I am so grateful to all people who works there.
They are providing great service, regularly checking if anything needs repair and very promptly dealing with any issues repoted.
Most of all they are very kind, nice and helpful people…
Jo, Alex, Lincoln, Laura and everyone who is part of CHG- thank you very much for all your help and all kind words.
THANK YOU…
17 May 2022
Reply from Central Housing Group
Thank you so much for your kinds words. I will make sure to pass your feedback to our team who work so hard to make sure our tenants are well looked after during their time with us.
We wish you and your family every happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Excellent service as usual.
I have always been very happy with the service Central Housing Group have provided over the many years they’ve been letting my properties.
5 May 2022
Reply from Central Housing Group
Thank you Mike, we look forward to providing you with good service for many more years to come!
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
Property Management & Rental Service
We have recently renewed our agreement with Central Housing Group.
This has been on the basis of their continued professionalism and support.
Romesh and the team have been very reliable in their management approach and have always kept me informed on all matters.
They are all efficient, results driven and provide excellent service at all times. I would recommend contacting them.
4 May 2022
Reply from Central Housing Group
Thank you for renewing your agreement with us.
We very much hope that you continue to enjoy the benefits of letting your property to us for many more years.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
you been very helpfull
you been very helpfull and very nice , many thanks for every thing you have done for us .
27 April 2022
Reply from Central Housing Group
Thank you so much for taking the time to leave this review.
We wish you and your family every happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd
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