To be honest my whole experience has been like roller coaster particularly how slow Newham council dealt with my case. Having said that, I am truly great full for the outcome. I couldn't have bought... See more
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Censeo makes people’s property-owning aspirations a reality by offering affordable loans for affordable homes.
United Kingdom
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Replied to 66% of negative reviews
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We recently completed the purchase of our first new home and couldn’t be happier with the service we received. From start to finish, the process was handled professionally and efficiently, which made what could have been a stressful experience feel smooth and reassuring.
A special thank you to David Pendry, our financial advisor, who took the time to explain everything clearly and guided us through each step with expert advice and patience. We would also like to thank Mercedes Ryan, our case manager, who was outstanding throughout — always approachable, responsive, and on top of every detail.😊☺️
We felt fully supported the entire way and would highly recommend this team to anyone purchasing a home, especially first-time buyers.

Reply from Censeo Financial
A great experience was provided by the team members Dwayne Simpson and Jay Anderson. They were super helpful with answering all my queries as a first time buyer, making the whole process run smoothly and accordingly. I would definitely recommend Censeo.

Reply from Censeo Financial
Ruth Munoz and David Pendry were incredible. Very clear and helpful along the way from start to finish, as a first time buyer this process was completely new to me. Both were incredibly supportive in answering any questions I had or explained anything I was unsure about. Nothing was to much trouble and clearly they work very hard and long hours to get people over the line. A real pleasure to have them help me get my first mortgage I would highly recommend them to anyone.

Reply from Censeo Financial
Really good service and very sufficient. I got a really good mortgage product and rate. All thanks to my mortgage broker, Suki Gill. Everything was very smooth.

Reply from Censeo Financial

Reply from Censeo Financial
Dave and Mercedes were very helpful, friendly and professional in assisting me to get my first mortgage.

Reply from Censeo Financial
Reena and Mercedes Thank you 😀😀😀…
Reena and Mercedes were
absolutely wonderful .
Super professional , good communication with us
We are indeed thankful for all Your work and commitment .
I strongly advise everyone to choose Censeo Finalcial !

Reply from Censeo Financial
Jack Stanton and Jodie Hooper are both fantastic representatives of Censeo demonstrating clear communication and explanations at each stage. Jack was very friendly, patient and really wanted to help get the best and most efficient outcomes for my case. This made the process less stressful and less overwhelming. Thank you very much!

Reply from Censeo Financial
Highly recommend Jack Stanton & Jodie Hooper. As a first-home buyer, I really appreciated how clear, patient, and responsive he was throughout the process. He made everything easy to understand and secured a great outcome. Excellent service from start to finish.
Thank you so much!

Reply from Censeo Financial
The financial advisors and managers Reena and Jodie made all efforts to help with my eligibility and secure my first mortgage. They are very responsive to queries and providing feedback to information even if they have previously given responses.

Reply from Censeo Financial
David Pendry and Jodie Hooper have been amazing. The entire process took a matter of weeks, they assisted me through the different steps and guided me with advice throughout. Could not recommend more

Reply from Censeo Financial
Superb support at every stage. I am trying to purchase a share-to-(re)buy property and Censeo is the best part of it. They are approachable, supported me every step, listened to my frustration, gave me clear and easy-to-understand guidance and are super fast and effective on the phone and by email. Something nearly all other parties could benefit from. Special thanks to Abbie, Chris and Jodie... amazing team!!

Reply from Censeo Financial
I had a poor experience with Censeo Financial during the required financial assessment process.
I was questioned about my credit score in a way that suggested a lack of understanding of how credit scoring works, which didn’t inspire confidence.
They pushed me to buy a larger share of a Shared Ownership property than I was comfortable with, presenting it as “affordability”, even though it would have meant higher monthly payments and greater long-term cost. They also implied that the estate agents might reject my application if I didn’t buy the maximum share deemed affordable, which felt like unnecessary pressure rather than balanced advice.
There was also a strong attempt to upsell additional paid services, including fees to handle the mortgage and to join their service so they could contact me about remortgaging in the future.
Overall, the experience felt more focused on upselling and pushing maximum affordability rather than providing impartial, client-focused guidance.
Ended up using someone else instead once the financial assessment was successful.

Reply from Censeo Financial
I would definitely recommend Censeo as a first time buyer. Both David and Ruth have been friendly and patient with me. They have always explained things very clearly and have kept me up to date throughout.

Reply from Censeo Financial
I would like to share my experience with Censeo.
Jack Stanton has been absolutely fantastic throughout my entire mortgage process.
He is extremely patient and always takes the time to explain everything clearly, especially as English is not my first language. During phone calls, he made sure we fully understood each step, which really gave us confidence.
Both Jack and Jodie were very responsive throughout the process, and all information was communicated clearly and promptly via email. This made everything much easier to follow and kept the process running smoothly.
Jack is professional, attentive and very supportive. Thanks to his help, the whole mortgage process went very smoothly.
I would also like to thank Jodie for her support and organisation throughout the process.
Highly recommended.

Reply from Censeo Financial
I would like to share my experience with buying our apartment with mortgage company Censeo, our advisor Dwayne Simpson and Jay Anderson his manager helped us to buy our first property. All process was quick and easy . They always responded to our emails . They tried they best to find a deal for us ,even I wasn’t believing already after we failed with our companies . We are highly recommend Censeo and their team to find a mortgage deal .
Thank you very much !
Alina

Reply from Censeo Financial
They were recommended to us us by the Housing association and we were doubtful to start with, but David and Jodie were so patient and explained everything and never felt pressure to go with them but we did and both very happy to help with any questions we had email or phone always available especially Jodie. We got our mortgage offer and half way there but happy to know that when time would come for remortgaging they will be ready to call.

Reply from Censeo Financial
Omg how do I start , when you feel all hope is gone and never taught you will reach your destination , there comes censeo who turned my dreams into reality . Can’t say enough ,words alone can’t express my feeling . Thank you to Jonathan and his team for the support and advice. I highly recommend Censeo to first time buyers and even those who are looking forward to invest in properties . Long leave Censeo . Cheers so greatfull …😀😀😀

Reply from Censeo Financial
Censeo are fantastic for first time buyers, I could not recommend them enough.
If you’re starting out on the property ladder, you’re undoubtedly going to have a whole new vocabulary thrown at you - like everyone’s speaking another language that you’re not privy to. The team at Censeo break all of that down and really work with you to get you where you need to be. David & Jodie completely took the fear and anxiety out of navigating mortgage applications - plus, the Censeo club offer is a must. Knowing I’ll get a call when my current mortgage rate comes to an end to help me find a new one? Perfect.

Reply from Censeo Financial
The application was handled professionally and support was always given where needed. Replies to any questions where always dealt with quickly

Reply from Censeo Financial
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