Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad, ordered salt and still haven’t received anything in over a week. Attempted to contact customer service about this and was told it will arrive the next day. I’m still waiting on the delivery.

Reply from Culligan Consumer Products Ireland Ltd
Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was scheduled in 3 weeks' time (between my working from office and annual leave). Engineer did not have a cover for his shoes and was walking round my bright carpets in his outdoor safety shoes - luckily it was dry. But not professional

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Lovely Efficient Guy changing the filter and Roísin was lovely on ghe phone.

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Efficient service delivered by a friendly, customer focused engineer.

Reply from Culligan Consumer Products Ireland Ltd
Great customer service and the plumber installer was very efficient and pleasant Thank you 😊

Reply from Culligan Consumer Products Ireland Ltd
Culligan are easy to deal with, arrive as arranged and we've never had a problem with their service.

Reply from Culligan Consumer Products Ireland Ltd
Kept in constant contact and issued was fixed straight away

Reply from Culligan Consumer Products Ireland Ltd
Mr D called and it took all of 14 minutes to service the unit and the only thing that needed changing was the infra red tube so I think it’s a bit of a money making racket to put a year timer on it .also I am sorry to say that your rep has a body odour issue that needs addressing by HR and it was the same the last 2 times he came. Mr D is also is a bit grumpy and not a good rep for culligan overall
Well you did suggest I be honest so I am!

Reply from Culligan Consumer Products Ireland Ltd
Service from the technician was excellent and why a 5 star rating was given.
A well organized company. My dealings with them on this occasion was both positive and satisfactory.

Reply from Culligan Consumer Products Ireland Ltd
Fast efficient service but expensive considering the engineer was in and done in 18 minutes

Reply from Culligan Consumer Products Ireland Ltd
The engineer arrived unannounced, nobody contacted either my Husband or I to say he was calling. My husband asked the guy to move his van when he arrived as it was blocking a neighbours drive to which he replied he would do when he was leaving, mentioned something about no diesel... my husband was very annoyed with the guy and his attitude

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
I feel the water does taste the same as when gulp were managing the water. Also charge for the call out when i pay maintenance all year round. This never happen with gulp

Reply from Culligan Consumer Products Ireland Ltd
Waited all day, made two calls to the office, morning and lunchtime to finally be told he was arriving at 4pm

Reply from Culligan Consumer Products Ireland Ltd
I am with this company for years. Im very happy with the service. Very professional staff and verygoodcustomerservice.

Reply from Culligan Consumer Products Ireland Ltd

Reply from Culligan Consumer Products Ireland Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.