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See what reviewers are saying

Rated 1 out of 5 stars

Still haven't received the phone I ordered 11 days ago, the tracking system Cell Crazy use is the Shop app which tells me nothing and Cell Crazy have not responded to my emails chasing, would definite... See more

Rated 5 out of 5 stars

Parked easily outside their small tidy unit on Slough Estate.Handed over phone for battery replacement & took seat in pleasant uncluttered premises.Phone returned to me in less than 30mins working f... See more

Rated 1 out of 5 stars

Beware they operate under Cell Crazy and FoneGiant. Ordered phone which did not arrive despite several request for update with them. Palming off phone calls and emails. Eventually given upgraded phone... See more

Rated 5 out of 5 stars

These guys are superb, I handed in two iPhones and within 30mins both were returned back to me with brand new screens. Furthermore, Cell Crazy offers a 12 month warranty on all its repairs, this give... See more

Company details

  1. Phone Repair Service

Information provided by various external sources

Mobile Phone repair, Based in Slough Cell Crazy provide end to end service and repair solutions for domestic and corporate. All types of customers. 10 years aiming to achieve the best quality! Founded in 2011, Cellcrazy is a high tech brand specialising in the express repair of smartphones tablets and computers. At Cellcrazy, we repair a huge range of devices from iPhone, iPad, Samsung Galaxy, HTC, Sony Xperia, Lg, Google and much more. No matter what the fault is the chances are we can fix it for you, we repair all Faults such as Screen Repairs, Charging Port repairs, Battery Replacement, Liquid damage and many more. This is our promise to our customers. You can rest assured that your personal data will remain secure at all times and that the repair will be carried out to the highest standards by our high trained and accredited technicians. Our 12-month warranty gives you the peace of mind that we will deliver on this promise. We continually look to find was to improve our service to our customers in an effort to future establish ourselves as the market leader. With over 100,000 happy customer served to date, we are on our way to improve our service.


Contact info

3.3

Average

TrustScore 3.5 out of 5

725 reviews

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Rated 5 out of 5 stars

I was so impressed with the customer…

I was so impressed with the customer service as I was initially apprehensive as I had not used this company before . But the phone arrived when advised and contact was made easily when the particular iPhone was out of stock. Would definitely use the company again

14 December 2019
Unprompted review
Rated 5 out of 5 stars

They were very professional to deal…

They were very professional to deal with. Emailed me the morning after placing my order stating there was sadly some delays but if I can wait I’ll have by the end of the week and I did. They offered me money back if was too late for me.
When the phone was as described being pristine. Came in the box and with charger, like new.

13 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast, efficient service, the ipad screen is now repaired and works just fine.Thanks

8 December 2019
Unprompted review
Rated 5 out of 5 stars

Replacement IPhone Port

I had a very positive experience with Cell Crazy. A very fast and efficient service and I would definitely go back for future issues with my phone. Thank you.

27 November 2019
Unprompted review
Rated 5 out of 5 stars

Very impressed with quality and…

Very impressed with quality and Excellent service, BoughtSamsung S9 Plus in pristine condition, the phone arrived next day with special delivery and in its original box. The phone is like new and also got a free case with it.Very Reliable and highly recommended.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Very Happy

Very Happy, I was looking to buy iPhone XR for my daughters and I went through many companies, but found prices from Cellcrazy very reasonable, just to ensure quality and colours I needed I rang them and they answered all my questions, Finally I ordered 2 phones for both my daughters, both phones arrived after 2 days and they are pristine as described and with box and new charger. Very happy with the service provided I will definitely use them again. Highly recommended.

21 November 2019
Unprompted review
Rated 1 out of 5 stars

Lied to on the phone for 8 days straight: Cell Crazy is a waste of time

I was extremely patient with these guys, I was lied to multiple throughout 8 days of phone calls. They love to beat around the bush. My review wouldn't be so negative if they'd been honest, but they just weren't.

I placed an order with Cell Crazy for a Samsung S10e on the 11th Nov 2019. 2 days later, I still hadn't recieved any delivery confirmation so I decided to phone up. Here's what happened throughout my 8 days of ringing them up:

Day 1: I was told the order process was stuck and that it'd be delievered tomorrow

Day 2: I was told the order process confirmation had finished and I'd get an email, then the phone would come tomorrow

Day 3: I was told the phone was actually out of stock, and they're getting stocked tomorrow and it will be delievered tomorrow

Day 4: I was told that the phone had only just arrived and the engineers are fixing it, it will be sent out tomorrow

Day 5: I was told that the engineers are still fixing it and that it'll be sent out tomorrow

Day 6: They were closed on Sundays

Day 7: I was told one of their employees are sending the package out today and that it should be with me by tomorrow

Day 8: They told me their staff was about to send it off and that I'd get a phone call in 10 minutes. I didn't get a call so I rang them back. I was then told that they were out of stock all along, and had only just recieved the phone and that the engineers think that the screen needs to be replaced. They said that it would take up to 2 days. They eventually suggested a full refund. Meanwhile, I checked on their site for the phone and it had risen from £399 to £430! I wasn't re-imbursed for my wasted time, so I thought I'd write this review to warn everyone of this company's dodgy communications.

This phone was for my mother's birthday, which wasn't until a week later. Ample time to be able to order a gift without waiting too long. Apparently not if you're ordering from Cell Crazy. I don't know why they wern't just honest with me from the start. This has been a complete waste of everyone's time.

21 November 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely amazed at the service…

Absolutely amazed at the service provided by these guys, I ordered an iPhone X for my daughter (I have normally used other companies but have been let down) the price was THE BEST! For the same price I could only find damaged phones that’s how amazing the price was, I was a tad concerned that I couldn’t choose a grade but I needn’t had been the phone is like brand new literally I am over the moon I even got the original box and the original little Manuel thing from apple plus charger and a free case. They posted it with Royal Mail guaranteed next day 1pm delivery and replied to me within 1 minute when I contacted them. I would give them 100 stars if I could I am still shocked at how awesome this company is will definitely be buying another one next week for my other daughter, thanks cell crazy

19 November 2019
Unprompted review
Rated 5 out of 5 stars

Over the moon

Over the moon, i ordered 2 iphone 7 from Cellcrazy, phones arrived after 2 days and as advertised very clean and with free cases both my daughters are very happy. Highly recommended😀😀😀👍

10 November 2019
Unprompted review

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