Celeste D'or Curve Reviews 

4,245
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was really apprehensive about ordering these as I’ve had many bad online purchase experiences from other companies in the past. However, this was a fantastic purchase and I am absolutely delighted w... See more

Company replied

Rated 5 out of 5 stars

Grace really helped me find the style and size that fitted better than my current bras. She was very patient with me, answering my emails quickly. First bra was too big, so I asked and was told that... See more

Rated 5 out of 5 stars

I saw the ads for the Invisible Strapless Push Up Bra and I thought a lot about buying it from an online shop or not because if they don't fit, you usually have trouble with returns and refunds. The b... See more

Company replied

Rated 5 out of 5 stars

I can not speak highly enough of the outstanding service Molly has gave to me with my latest purchase. I mistakenly ordered the incorrect size so needed to obtain the larger size. Molly has gone above... See more


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4.0

Great

TrustScore 4 out of 5

4K reviews

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Replied to 82% of negative reviews

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4.0

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(4,245)

4,118 reviews in the last 12 months

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Rated 5 out of 5 stars

A bra that is comfortable and supports - Exceptional Customer Service

I ordered 2 different bras and one of them was not the right fit.

I am truly impressed with your Customer Support and was totally expecting to have to ship the bra that doesn't fit back to you, but I didn't have to.

I just got my replacement bra and it fits great! I donated the bra that didn't fit to another female that deserves it.

Emily from Support was efficient and it was such a pleasant experience working with her.

I mentioned to my husband that at the end of the day, I'm no longer feeling like I have to take my bra off. l will be ordering more. Thank you.

4 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for such a lovely review! We’re delighted Emily was able to make the process so easy and that your replacement is now a great fit.

It’s wonderful that you were able to donate the original bra too. Hearing that you can comfortably wear your bra throughout the entire day without wanting to take it off is exactly the kind of experience we hope for!

We look forward to welcoming you back.

Rated 5 out of 5 stars

Your return policy is amazing

Your return policy is amazing! I love, love, love the replacement bra...this is what I was looking for. The bra will replace my sports bras because it's so comfortable and supportive

4 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much! We’re thrilled that you love your replacement bra and that it turned out to be exactly what you were looking for.

It’s wonderful to hear you’re finding it comfortable and supportive enough to replace your sports bras too. We really appreciate you sharing your experience!

Rated 1 out of 5 stars

Terrible returns policy

Terrible returns policy. I ordered one bra, which didn’t fit so requested a refund. I was then convinced by the customs service rep to try the next size up free of charge, which sounded okay at the time, however the second one was also not a good fit for me. When I asked to return both bras (at my cost) I was told that too much time had elapsed since my first order and wouldn’t qualify for a refund. Annoyingly the main cause of the time lag was their slow responses and postal of the second bra. So I now have two bras that don’t fit and I’m over £30 out of pocket. I’m really disappointed by this as I wanted to support a smaller business, but I’ll be going back to M&S!

2 October 2026
Unprompted review
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Reply from Celeste D'or Curve

We believe this review may have been intended for a different company, as the experience described does not match any interaction we have on record with you.

Our records show only an enquiry from you regarding the status of your order. We have no record of the return request, replacement arrangement, or refund refusal described in this review.

We would therefore kindly ask that you check whether this review was posted to the correct company.

Rated 4 out of 5 stars

Five stars for comfort

Five stars for comfort! In fact, easily the most comfortable bra I have ever worn! It provides good support and smooths the back. It's also sleek and doesn't show under clothes. I'm not sure how long these bras will look good for though. I wore a metallic top which transferred colour to the bra; not the first time I'd worn the top, so I was surprised. It wouldn't be an issue except the stain didn't come out after first wash. I have applied stain remover and will let it sit overnight. If the stain comes out, I'll come back with another star. If not, I'll have to rethink buying more.

4 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your review! We’re delighted to hear that you’ve found your bra so comfortable, supportive and smooth under clothing.

We’re sorry to hear about the colour transfer from your metallic top, though, and completely understand your concern, particularly as the mark didn’t come out after the first wash. We hope the stain treatment does the trick!

Thank you for sharing both the positives and your concern with us — we really appreciate the feedback.

Rated 5 out of 5 stars

A company who cares

This is a company that is really committed to helping you find the right bra for you.
I wanted to go wire free but hadn’t had much luck in finding a good fit with the support that I need.
Julie talked me through measurements and fit over several emails and I have now found a soft and comfortable bra with moulded cups.
Definitely have a chat with them if you want to banish painful underwires.
Orders arrive in good time and follow up communication is excellent if you need help.

30 September 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your wonderful review! We’re delighted Julie was able to work through the fit and measurements with you and help you find a comfortable, supportive wire-free option.

Finding the right fit can make such a difference, so it’s lovely to hear you’ve found one that works for you. We really appreciate your recommendation and kind words about our team!

Rated 1 out of 5 stars

Terrible returns policy

Bra I choose to keep is comfy but needed to return the others I'd bought that didnt't fit as well. They charge returns based on the number of items you are sending back (?!) and couldn't tell me why. So I had to pay nearly £13 returns for 3 bras which is ridiculous and no one could explain the reason why this was so expensive or priced that way. Return costs are not clear on the website as well (deliberately so). Doesn't matter how comfy the bras are, the returns process needs to be better.

In response to your reply, I’m not disputing that I’ll be refunded. I’m saying that the process and cost to do so is not customer friendly and I still haven’t had it explained why it’s so expensive to return and based on the number of items

2 October 2026
Unprompted review
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Reply from Celeste D'or Curve

We’re sorry to see that you’re disappointed with the returns process, but we would like to clarify that your return has already been approved and your refund has already been processed.

Our team explained the return fee before proceeding, and when you confirmed that you still wished to return the bras, we processed your refund straight away. You were advised that the funds should reach your original payment method within approximately 3–4 business days.

You were also advised that your prepaid return label would be sent separately by email. Your refund is therefore not being held or delayed while you wait for the label — it is already on its way back to you.

We do appreciate your feedback regarding how clearly return costs are communicated and have taken this on board.

Rated 5 out of 5 stars

These bras are amazing

These bras are amazing, so comfortable, one major thing I love, they done slip off your shoulders, I used to constantly be pulling the straps up, not these, they stay put all day. I have an issue and contacted customer service and they resolved my issue straight away, cannot fault them, I will be buying more

3 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your lovely review! We’re delighted you’re enjoying the comfort and that the straps stay securely in place throughout the day — no more constantly pulling them back up!

We’re also really pleased our team was able to resolve your issue quickly. We truly appreciate your support and look forward to welcoming you back!

Rated 5 out of 5 stars

Love this bra

The first time I wore this bra I absolutely love it! So comfortable and yes you forget you’re wearing a bra. Ordering and delivery of the bra was excellent

3 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your lovely review! We’re thrilled that you loved your bra from the very first wear and that it’s comfortable enough to almost forget you have it on.

It’s also great to hear that ordering and delivery went smoothly. We hope you continue to love it!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I ordered 2 bras and emailed them when they didn’t fit as expected. They responded with their perfect fit guarantee-and I can’t wait to receive the ones they recommended to try them!

3 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your lovely review! We’re delighted our team could help you through our Perfect Fit Guarantee and find some alternatives that should suit you better.

We really hope your new bras are the perfect fit when they arrive!

Rated 1 out of 5 stars

A shame you cannot rate 0 stars.

A shame you cannot rate 0 stars.
Purchased 2 bras, not the cheapest, but was happy to as needed better fitting, comfortable bras.
On reciept they did not fit correctly, I reported this, and requested the next size up. I was asked how they didn't fit and they recommended that a different style might solve the problem, rather than up sizing. They would be sent out and no need to return the originals... all for free! What a fantastic company, I was so pleased. They recommended to gift the non fitting bras, which I did so, as my 2 new bras were being shipped to me.
New bras arrived and they still caused the same problem. So I contacted the original helpful agent, asking if I could just have the next size up as I originally asked as the style change didn't make a difference.
Well, who would have thought Id be told I CANNOT return or exchange. But I can buy 2 more bras for a discounted price....! Well thats not helpful, as what happens if the next ones dont fit and if they do, I've spent nearly £70 on two bras.
So I messaged to ask if I had misunderstood, as they cant possibly be refusing me to return non fitting items and only suggest I pay more money.
No, they confirmed they meant how I understood!
Obviously, I expressed my unhappiness with this. The latest I have been told is they will allow a refund if I return the bras... but they are going to take nearly £20 off my refund ( so about 50% of what I paid ) for shipping back.....!!
We are talking about shipping some bras, how does that even exceed £5 MAXIMUM!!! But I cannot even do that as I don't have 2 of these bras because they told me to gift them.

I WOULD NOT RECOMMEND THIS COMPANY AT ALL. IF YOU ARE IN NEED OF A COMFORTABLE AND SUPPORTIVE BRA, STICK WITH MARKS AND SPENCER.

3 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

We’re sorry to see this review. However, after checking our customer service records, we have been unable to find any email correspondence from you regarding the experience described here.

We cannot find a record of our team arranging the replacements mentioned, advising you to gift the originals, refusing a further exchange, or subsequently offering the return described in your review.

We also note that the order we have been able to locate under your details does not match the amount described in your review and did not reach the nearly £70 mentioned.

For these reasons, we believe this review may relate to an experience with a different company or brand.

If you did contact Celeste D’or Curve using a different name or email address, please send us your order number so we can locate the correct correspondence and investigate this properly.

Rated 5 out of 5 stars

My first order was too small after…

My first order was too small after reaching out to customer service Chloe was amazing I received an email discussing my options as to how they could help. Looks like I needed a totally different style she took care of everything. I’m writing this before I even get the product because I will give kudos to her professionalism during my return hassle I hope the bras are just as good !!! Thank you

30 September 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for taking the time to share this! It’s wonderful to hear that Chloe was able to understand the fit issue, recommend a more suitable style, and make everything straightforward for you.

We really hope the new style is a much better fit when it arrives!

Rated 5 out of 5 stars

Great Customer Service

I ordered a set of 3 pairs of size M bras but only received 2 pairs.
I had the great pleasure of corresponding with Olivia regarding the missing bra. It took a bit of back and forth but at all times Olivia was very professional and comforting in her interactions with me. My 5 star score is for Olivia and Celeste D'or Curve for managing to turn things around and made it a positive experience in the end. I am happy with their products and will order some more in the future.

1 October 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you for your wonderful review! We’re so pleased Olivia was able to help resolve the issue with your missing bra and turn the experience around for you.

It means a lot to hear that you’re happy with both our service and our products, and we look forward to welcoming you back!

Rated 5 out of 5 stars

I am actually floored by how good this…

I am actually floored by how good this bra is.
I'm 62 years old and usually a G cup, so I was very sceptical at the thought of no wires, but OMG how wrong i was. The girls sit where they always used to sit and aren't screaming for freedom at the end of the day, due to discomfort. This is the first time since I was about 13 I am comfortable in a bra all day and not waiting to rip it off the minute I walk through the door at the end of the day.
I finally found my dream bra. I'm just annoyed with myself that I procrastinated so long before buying the dam thing!
Most comfortable bra ever, ordering was simple, excellent value for money and great customer service. What more could I have asked?

28 September 2026
Unprompted review
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Reply from Celeste D'or Curve

What a wonderful review to read! We’re absolutely delighted that after so many years you’ve found a bra that gives you the comfort and support you’ve been looking for.

Knowing you can comfortably wear it all day really means a lot to us. Thank you for giving us a try and for sharing your experience!

Rated 5 out of 5 stars

Wow!

Wow! Never have I ever had such a detailed and personal email with genuinely the customers interest at heart! Grace was so attentive in finding me a better fit when I ordered the wrong style/size for me and made exchanging truly hassle free!! Thank you Grace!

3 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much! We’re delighted to hear that Grace took such good care of you and was able to help find a style and size better suited to you.

Making the fitting process as easy and personal as possible is exactly what we aim for, so your feedback means a lot!

Rated 1 out of 5 stars

Poor customer service

Poor customer service, the bras fabric got damaged after the first wash( had the bras for less than a month). Customer service took more than two weeks to respond to my complaint the. Advised that a refund or exchange is not possible due to being out of return window. Will not buy again, very dissatisfied

3 October 2026
Unprompted review
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Reply from Celeste D'or Curve

We’re sorry to hear that you remain dissatisfied, but we would like to clarify some important details.

Your order was delivered on July 27, and the issue regarding the condition of the fabric was first reported to us in September, outside our standard return and exchange timeframe.

When you contacted us, we requested photographs so the issue could be properly assessed. The matter was subsequently escalated and reviewed at management level. Based on the photographs and information provided, we were unable to confirm that the condition of the fabric was the result of a manufacturing defect.

We do acknowledge that our review took longer than it should have, and we apologise for that delay. However, it is not accurate to suggest that the refund or replacement was refused simply because our response time pushed your order outside the return window. The order was already outside that timeframe when the issue was first reported.

Despite this, we offered an A$15 discount towards a new bra as an additional goodwill resolution, which you chose not to accept.

We understand that this was not the outcome you wanted, but your case has been fully reviewed by our Customer Service Manager and our position has been clearly communicated.

Rated 5 out of 5 stars

Very sceptical at first with purchasing…

Very sceptical at first with purchasing through an unknown online company but impressed with the service. I ordered two different versions , Bras are comfortable but one did not fit well and not flattering at all and so asked to return. Chloe emailed me within the day and with my acceptance organised a replacement of the bra style I was keeping . Thank you

30 September 2026
Unprompted review
Celeste D'or Curve logo

Reply from Celeste D'or Curve

Thank you for giving us a chance and for sharing your experience! We’re so pleased Chloe was able to help when one of the styles wasn’t quite right and arrange a more suitable replacement for you.

We hope you love the replacement just as much as the style you decided to keep!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. The first size I had ordered was a tiny bit small on the cups and following the contact methods on the companies website I was able to reach a personalized bra fitting specialist who sent me out a size bigger and let me keep the first two bras I purchased without returning them no fees, no charges. It’s great to know that they were willing to make it right.

1 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your lovely feedback! We’re delighted our fitting team could help you find a better size and arrange your replacements without the hassle of returning the original bras.

We really hope the new size gives you exactly the fit you were looking for!

Rated 5 out of 5 stars

The Strapless Version

Have worn the deep v bra in multiple colours for over 12 months, very comfortable and wash well, i ordered the strapless in my normal size but unfortunately this didn't fit, requested return for refund they promptly replied offering replacement in whichever bra I wanted with no need to return the strapless, excellent customer service as usual would highly recommend Celeste D Or

25 September 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for your continued support! We’re delighted you’ve been enjoying your Deep V bras for over a year, and we’re glad we could help when the strapless style wasn’t quite the right fit.

We hope your replacement is another one you’ll love!

Rated 5 out of 5 stars

The most comfortable and supportive…

The most comfortable and supportive bras and the best customer service! Highly recommended!

3 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you so much for the wonderful recommendation! We’re delighted to hear you’re enjoying both the comfort and support of your bras and that you had such a positive experience with our customer service team.

We really appreciate your support!

Rated 5 out of 5 stars

Olivia was absolutely amazing

Olivia was absolutely amazing! She took the time to help me find the right size and bra, and made the whole experience so easy. She also sorted out my exchange without any hassle and was so helpful and lovely throughout. Really great customer service, thank you Olivia!

2 October 2026
Unprompted review
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Reply from Celeste D'or Curve

Thank you for your lovely words about Olivia! We’re so pleased she was able to help you find the right size and style while making the exchange process easy and hassle-free.

We’ll be sure your kind feedback is passed along to her!

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