Dreadful customer service. Make it so difficult to return goods that font fit by taking several days to reply demanding photos etc. They keep offering free exchange but won’t accept product not right... See more
Company replied
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Dreadful customer service. Make it so difficult to return goods that font fit by taking several days to reply demanding photos etc. They keep offering free exchange but won’t accept product not right... See more
Company replied
I couldn’t be happier with my purchase of the Scalloped Deep V Wireless jelly bra. It is the most comfortable bra I’ve ever worn. The fit is amazing and creates a beautiful shape even with my small bu... See more
Company replied
So refreshing to talk to employees of a company who are kind, polite, make you feel important, super helpful and want to find you the right bra. Such a “unfun” thing to do…shop for bras, but you make... See more
My first order unfortunately did not fit well it was too small. However Olivier took the time to go through choosing the correct size with me. I have now received my bras which are a wonderful fit. Ex... See more
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it’s the first time i purchase a bra online and it’s comfortable like this. It’s awesome. the material and how it fit on the body it’s the best I love it and definitely i will buy more.

Reply from Celeste D'or Curve
So far so good! I ordered 2 bras, but they were too big on arrival. After chatting to Julie she has arranged for new sizes in a different style to be sent, and I don’t need to return the original ones. That’s better than normal online shopping services. Well done on the customer service!

Reply from Celeste D'or Curve
Great quality bras and very helpful customer service to help me get a bra replacement at no extra cost or sending the bra back.

Reply from Celeste D'or Curve
After my last review I was contacted by Sophie, Customer Service Manager.
It was apparent that there was a problem with email correspondance and now everything has been sorted. I am happy with the outcome and I am sure there will be more orders from me in the future.

Reply from Celeste D'or Curve
Lovely bra very comfortable and good support. Very happy with my purchase.

Reply from Celeste D'or Curve
Excellent service. I was not sure of my size so I emailed. They asked me to measure and gave me explicit instructions which were very helpful. Once I replied they came back with size for me and a couple of good options. I have ordered both of the options and waiting delivery. I can not thank them enough they were so helpful.

Reply from Celeste D'or Curve
I made a purchase of two of the Deep V seamless wireless bras which were delivered quickly & came with nice packaging and the feel of the bras is exactly what I have been looking for, for years.!! But the bras were too small which was my error, no fault of theirs as I ordered the wrong size. I contacted Celeste D’or customer services to make arrangements for a return. And this is where i was blown away by the high standard of their customer service. I was replied to within 24 hours with the option to reorder at no cost to myself. It didn’t stop there. I was recommended a different style of bra as Olivia ( Customer Service ) took the time to ask me why the two bras were not fitting, she asked questions which never usually happens when buying or returning a product. So from there I was informed that I didnt need to return the two bras that I had originally purchased & after having, in my opinion a Bra fitting without having to even leave my own house I now have two different bras on their way to me at no extra cost.! What a fantastic seller with the best Customer service I have ever death with, in fact it was a pleasure as they were just so personal & so lovely x Keep up the good work guys as you are doing a fab job in supporting ( excuse the pun ) us ladies with finally the bras we have all needed x

Reply from Celeste D'or Curve
Never used online shopping for a bra before. So ordered 2 bras in different sizes so i could feel the best fit. One was soooo comfortable and Emily at customer services made it really easy to swap the other for my right size.
Absolutely love my new bras!

Reply from Celeste D'or Curve
Hooray for Oliva and a responsive company .
I brought from this store purely on reviews on instagram , I brought x2 bras ( full support version ) with the offer of 1 free they arrived within a week . They were well packaged and good quality.
The fit was not quite right so I emailed celest and Olivia got back to me within 24 hours . She asked a few questions to help me get the the right fit , I emailed back explaining what parts of the bra were too big , it was the cup size for me the strap size was perfect .
She promptly emailed me back saying she had arranged an exchange with no need to send the bras I had received back due to thier advertised “Perfect fit guarantee”
What an amazing responsive service . I have yet to receive the size small but I am sure these will fit . Original bras arrived on a Friday , exchange all organised by the following Tuesday , very impressed with the customer service thank you Oliva. 5 stars from me ⭐️⭐️⭐️⭐️⭐️for the quality of the bras and fantastic service I received 👍🏻😊

Reply from Celeste D'or Curve
Do not believe the 5 star reviews they must be fake accounts. The company is a scam, there’s hundreds probably more of people calling out this scam company and they’ll block and delete your comments. They’ll try offer you discount instead for weeks then say they’ll send a return label for any figure between £15-£45 it depends who you are they make it up. Then when you accept they don’t send the return label. They use all the terms to try make your claim void with your bank, they’ve also lied to my bank about my refund. DO NOT do it they are a scam

Reply from Celeste D'or Curve
To Miss Olivia... thank you so much for all your help with my transaction. Even though I bought the wrong size you went above and beyond getting me sorted with the correct size and shipping it free of charge. I've never had a company tell me i can keep or regift an incorrect product that I had ordered. Can not wait to wear my new bra's and if these are as amazing as people say they are, I'll definitely be back with another order!

Reply from Celeste D'or Curve
Finally a bra that doesn’t dig into my sides and I don’t fall out whenever I bend over! Love it! Love it!

Reply from Celeste D'or Curve
I ordered 2 bras, they did not fit in the cup, so after 2 or 3 emails, it was recommended I try a different bra with a mesh. These did not fit in the cup either. Please note, this is where the perfect fit guarantee ends. If I wanted to try a different fit I would have to buy again at a slightly reduced price. To return the bras for a refund, I was told I would have to return them at a charge of £9.95 per parcel & that I would have to return as 2 separate parcels! I was only offered a 30% refund but could keep the 4 bras (which of course don't fit me so we're of no use whatsoever). Do not waste your money, as I did. Thank you for your reply. The 2nd bras you sent (the mesh ones) were actually no bigger in the cup than the first ones you sent. You keep saying that you allowed me to keep the bras that didn't fit - they are of no use to me. The fact remains, you do not offer what you call a 'Perfect Fit Guarantee' as this only applies if you have the perfect fit on the 2nd attempt.

Reply from Celeste D'or Curve
Really great customer service and the communication from Chloe was clear and prompt. I ordered two bras and while happy with one I felt the other didn't offer enough support. Chloe came back to me on email and recommended a bra she felt would be suitable and offered this as part of the 'Perfect Fit Guarantee' so there was no cost to me for the new bra and I don't have to return the other bra - I can either keep it, gift it or donate it. Would definitely recommend - the bra I have is very nice on and so comfortable.

Reply from Celeste D'or Curve
I was a bit sceptical to order a bra from the internet. I ordered one to try it and it was perfect. I loved it. I ordered 2 more and one of them was the wrong size.
I got in touch with the company and they were so helpful. They immediately sent me the right size. Olivia was very helpful with the whole process. Thank you ladies. I will recommend you to friends.

Reply from Celeste D'or Curve
I will not order from this company again. To send something back has involved 17 emails. I am still waiting for a return label which cost me £10 to return these items back.

Reply from Celeste D'or Curve
Hi i am so impressed with my new bras. Unfortunately, I ordered the wrong size the first time so Coleen advise me to get the next size down. They were delivered promptly. I’m so happy and I don’t even feel like I’m wearing a bra. I always hated the fact that my bra straps always fell down and I couldn’t wait to get them off when I came home. I highly recommend them to everyone that I talk to thank you so much.

Reply from Celeste D'or Curve
I can not speak highly enough of the outstanding service Molly has gave me with my latest purchase. I mistakenly ordered the incorrect size so needed to obtain the larger size. Molly has gone above and beyond so promptly to get this sorted for me. I have honestly never dealt with such a kind, professional team in my life. Not only was it the most comfortable bra I have ever tried on the staff are sensational!!!!! Will be replacing all my bras with their range and sharing this with all my fiends❤️

Reply from Celeste D'or Curve
I ordered two different Bras and were too small on the strap part, I wanted to return and
They had me keep my bras and recommended a different Bra, AMAZING CUSTOMER SERVICE I CANT WAIT TO GET MY BRA’S!! THANK YOU GRACE!!

Reply from Celeste D'or Curve
Grace really helped me find the style and size that fitted better than my current bras. She was very patient with me, answering my emails quickly. First bra was too big, so I asked and was told that I was entitled to one free replacement size bra only.
Fortunately this one did fit a little better in the cup area, 'though it's still a little baggy around the front band. Slightly disappointed that the straps are far wider on the smaller size "full coverage" than the larger "deep plunge" style, and doen't look quite as feminine. I had thought if I reduced a size as advised, the straps would be thinner, and the bra fastening at the back too, which sadly was not the case.
Still a comfortable bra, even if it's not perfectly fitted to me.

Reply from Celeste D'or Curve
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