I have been there twice, first time I delt with a younger man, who was fantastic and I had a lovely time, truly outstanding! I had plenty things of mine to sale, he helped me tremendously.... The s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recently purchased some airpod’s from this retailer and I have no regrets. Amazing Customer services and straight to the point. Ended up paying way below retail and even cheaper than resellers. I coul... See more
I bought 2 trainers off of their whatnot sale- one I loved, one I didn’t love as much. They processed the refund for me, chased up whatnot to get my refund done before I go away. Overall, went above... See more
Bought off this supplier on Whatnot and unfortunately had to request a refund. Was processed without issue quickly. Very good customer service. To address some of the other reviews, with the significa... See more
3.5
Average
369 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 2 weeks
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Great guys tails never fails!!!
23 May 2025
Unprompted review
Lovely staff and a great smooth…
Lovely staff and a great smooth experience honestly ❤️
23 May 2025
Unprompted review
Thank you to CBE STORES
Kris and Issac was fantastic people. Most down to earth nice guys ive come across in a while when it comes to giving things you want to tell. I would highly recommend to others who are new to reselling to sell some stock to them as they will look out for you. I completely have vouched for them as it is and i wish them nothing but success and luck for the future!
22 May 2025
Unprompted review
It was a good experience overall
It was a good experience overall, there was games while we queued. The guys inside where a pleasure to deal with and the prices where fair!
22 May 2025
Unprompted review
Pop up shop
Had such a great experience at the pop up shop today. The highlight was definitely the staff.
Keep up the great work
22 May 2025
Unprompted review
Good owners
22 May 2025
Unprompted review
Great place good sales I would…
Great place good sales I would recommend really nice people too
22 May 2025
Unprompted review
Great staff but only bad thing is takes…
Great staff but only bad thing is takes along time
22 May 2025
Unprompted review
100% recommend if you need to sell…
100% recommend if you need to sell designer clothing. Quick and easy would defo use them again
21 May 2025
Unprompted review
Don’t bother ordering anything
Would rate 0 star but option isn’t there. Ordered a gold belcher a week ago had no correspondence other than constantly phoning customer service, finally get through to them for them to say they are chasing it to then say they’ve already sold it and that they need to refund the money a week later. Funny how they can take the money straight away but don’t update you on anything at all, absolute joke of a company avoid at all costs
19 May 2025
Unprompted review
Reply from Cbestores
Thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience and frustration caused.
We are truly sorry that your order did not meet expectations and that our communication fell short throughout the process. This is not the standard of service we strive to provide, and we understand how disappointing it must have been to wait for an item only to be informed it was no longer available.
Please rest assured we are reviewing what went wrong in this instance to prevent a similar situation in the future. Your feedback is invaluable in helping us improve.
If you have any further questions or concerns, or if there's anything we can do to make this right, please don’t hesitate to contact us directly at orders@cbestore.co.uk. We are committed to resolving this matter to your satisfaction.
I’m sorry but this is the worst company…
I’m sorry but this is the worst company i’ve delt with, your customer service is appalling, you told me to email about my order & received no contact, i’ve called the customer support and ur staff was rude and put phone down , wasn’t even bothered about my issue! i order something for my holiday expecting it to be here within the 3-5 working days, had no confirmation or even a tracking number , no one contacted back it’s like speaking to a brick wall! so had to go to my bank and put a charge back to my card because you don’t wanna sort anything! don’t waste ur time ! seek elsewhere been over a week and had nothing
9 May 2025
Unprompted review
Reply from Cbestores
We're very sorry to hear about your experience and sincerely apologize for the frustration caused. This is not the level of service we aim to provide, and we take your feedback seriously.
We understand how important your order was, especially with your upcoming holiday, and we’re truly sorry for the inconvenience and lack of communication you’ve encountered.
To help us investigate this matter fully and resolve it for you, could you please let us know the date and time you contacted our support team by phone? This will help us identify the staff member involved and take the necessary steps internally.
Please reach out to us directly via WhatsApp at 07360 320784 so we can resolve this personally and as quickly as possible. We're committed to making this right for you.
Thank you for bringing this to our attention.
Submitted to sell an item online
Submitted to sell an item online. Waited 3 weeks for a response. Then sent the item as specified, recorded delivery with proof it was delivered. After 7 weeks (with chasing every week) was told it was lost, then magically within a few days, it was located but was told it was being sent back, due to "not agreeing a price". Not once did the team contact us to even discuss or agree a price. If we didn't chase, I can assume they would have kept the item and never contacted us to arrange the sell. Shocking service, would definitely not recommend or trust.
9 May 2025
Unprompted review
Reply from Cbestores
Thank you for your feedback, and we're genuinely sorry to hear about your experience. We understand how frustrating the delays and lack of communication must have felt.
After reviewing this case, we found that the item arrived without any contact information included, which unfortunately meant we had no way of reaching out to you to discuss pricing or next steps. We always aim to make the selling process as smooth and transparent as possible, and we're sorry this wasn’t reflected in your experience.
We truly value our customers and would like the opportunity to resolve this matter properly. Please don’t hesitate to get in touch with our team so we can work with you toward a fair resolution.
Thank you again for bringing this to our attention—we’re here to help.
Very good and easy to sell my item were…
Very good and easy to sell my item were professional during it
6 May 2025
Unprompted review
Will be buying again
I ordered a small amount of gold which arrived promptly and very well packaged. Many thanks I will be buying from you guys again.
10 April 2025
Unprompted review
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