Cbestores Reviews 

Doesn’t deserve a star rating
Extremely Poor Customer Service – Would Not Trust with High-Value Items
I’m shocked by the lack of professionalism shown by CBEStores. My son sent in a selection of trainers for valuation, expecting an offer within a day as promised. Instead, they kept the items for over four weeks, ignored follow-up calls, gave no explanation, and eventually returned the goods without a single word of communication.
This isn’t just a delay—it’s a complete failure of basic customer service and respect. No transparency, no apology, no accountability.
I was preparing to send in my own high-value items, including vintage Chanel, Nikes, and Louis Vuitton trainers. After witnessing how my son’s property was handled, I would not trust this company with anything of value.
Their lack of care and communication has lost them not only my business, but also my confidence in recommending them to anyone. If this is how they treat potential sellers, I’d advise others to think very carefully before using this service.

I’ve been a fan of this store for a while and have followed them on TikTok, which is why I felt confident trusting them. However, my most recent experience has been extremely frustrating and is now becoming quite worrying.

On the 13th, I visited the London pop-up store and genuinely had a good experience. However, since then, the communication has been very poor. My main concern is the item I left on consignment, as it is of high value. To date, I have not received any emails or confirmation regarding it. I have contacted them multiple times via email, and my sister has also emailed, but neither of us has received any response.

I’ve also called the store several times and have been told the same thing each time, that they’re still working through the consignment items and I’ll be contacted soon. It has now been over two weeks, and I still haven’t heard anything.

This ongoing lack of communication is unacceptable, especially considering the value of the item involved. I am now seriously concerned and beginning to consider whether I may need to escalate this matter legally, something I had hoped to avoid.

I am asking someone from the CBE team to urgently respond to my emails or contact me directly. This needs to be resolved as soon as possible.

I’ve recently sent in a lot of gold parcel has been signed for and delivered to there address I’ve waited just over 2 weeks now for a call or any mention of them having the item, now I’m never one to complain but as most have struggle in life the money would of helped, this is so outrageous to the point where if a company can’t be straight forward then it’s a waste of everyone’s time, now I live in Scotland so very difficult to get down to you which is frustrating, I’m not wanting no apology for any inconvenience as I’ve tried phoning, leaving a help centre request, what’s app, leaving comments on videos anything just to grab someone’s attention about the matter, get in touch with me immediately.

Absolute clowns, someone called me broke in the chat and I got banned for responding. What a melt with his lisp and skinny zestwood.

People are saying their stuff is fake anyway. Clowns.

Enjoy a CB stores live. Every item I’ve had has always been great condition. Postage has been reasonable considering the huge volume of orders they get! Great business they have made.

An update from my last post. CBEstore has now finally sorted out payments. It is perfectly understandable why the payment may have taken long i can only imagine how many customers the guys had over the course of the 4 days. Nothing bad to say except my visit on the Sunday was lovely and pleasant. Got a few things pics with the guys and upheld a high standard of hospitality. Appreciate it guys.

Went to the pop up store in London on Sunday, my partner sold three items totalling £1205 still not received payment my partner has contacted them directly and the finance department has said they have no record of his transaction despite using his items in content on their instagram channel. We have now contacted trading standards to report this and they are now investigating the matter and we have been told that we are not the first people this happened to. Absolutely disgusting service and biggest con going.

Went to the London pop up on Saturday, there was a long wait time but that is to be expected given their popularity. Once I finally got in, Issac and Kris were super friendly and had great energy. The prices given were fair considering it is a business and they do have to make money on top of what you sell to them.

In fact I had such a great experience that I decided to go back on Sunday and once an again enjoyed my experience with them.

Due to the volume I sold I was a sent a bank transfer instead of cash within 48 hours just as promised.

Huge thank you to the whole team as I know events like this aren’t easy to run!

Akil Dyer (ovo collection seller)

I visited their pop up in london. great people great experience

very nice prices and quick response

The whole team at CBE stores are a great bunch, was a pleasure to meet them all. Cashed out on a lot of designer and streetwear clothes, they paid very fair on everything. 100% recommend dealing with them!

Amazing experience

Bangin’ stuff

Exactly like the clips on insta good experience great guys . I cashed out

Great customer service, amazing delivery and it’s like they scented my box. Parcel came fine and quick. Even won a givvy on whatnot.

Had such an amazing time at the London pop-up! The team was incredibly sweet and welcoming—huge shoutout to Kriss, Ruben, and Isaac for making it extra special! My sisters and I are definitely planning a trip to Cornwall to visit the store. Can’t wait!

Came to the pop up today. Reuben was lovely. Nice to see Kris & Issac doing their thing filming too. The other guy (don’t know his name) was savage to me. Yet he was willing to offer a guy £30 on a coin flip for a deaaaad jumper they were never going to be able to resell even though he kept insisting to the guy £20 is max they would pay and the jumper was selling for £27 on eBay. I brought brand new trainers, yes many without box lid but he was a beg. Sorry. Spoilt the experience to be honest. Came from Brum too. Not the nice vibes I usually see from the rest of the staff at CB. Only giving it a 4 star because I Rueben, Kris & Isaac are amazing! Donna