Cbazaar.com Reviews 887

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, noting their responsiveness and helpfulness with queries, order corrections, and delivery concerns. Many consumers are satisfied with the product quality, mentioning good stitching, accurate representation of items, and beautiful designs. The fitting of custom-made garments is often highlighted as excellent, and the delivery service is frequently described as timely and efficient. However, some people were dissatisfied with certain aspects. Issues with incorrect colors, poor quality, and significant sizing discrepancies, particularly with skirts being much larger than ordered, have been reported. A few customers also experienced problems with delivery, including items not arriving on time, changes in advertised colors without notification, and missing items from orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the quality, fit,... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers express frustration with delayed... See more

Quality

People report ambiguous experiences with quality. Many customers express satisfaction, praising the high... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast shipping, with items... See more

Customer service

Users describe positive interactions with customer service. Many customers express happiness and amazement... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been purchasing outfits from CBazaar for about 15 years now. I have had good experiences with them. I usually give them more measurements than they ask for which results in a better fit. Th... See more

Company replied

Rated 4 out of 5 stars

The products were great. Unfortunately, one of my original items was out of stock and it took a bit longer to get a replacement. But they were very communicative and I’m very happy with the overall pr... See more

Company replied

Rated 4 out of 5 stars

It’s a great pick for festivals, weddings, or family gatherings where an elegant yet comfortable outfit is needed. The fabric appears soft, comfortable, and lightweight, ideal for day-long wear during... See more

Company replied

Rated 5 out of 5 stars

I have been very happy dealing with CBazaar. They are so responsive with every query I have had in ordering clothing for a wedding event I have in India. With each query, their response is given ver... See more

Company replied


Company details

  1. Clothing Store
  2. Children's Clothing Store

Information provided by various external sources

Cbazaar is an online shopping store that believes that every woman should be able to be her own kind of beauty since the word beauty varies from person to person. For some, it is being bold and confident while for some it is about being poised and gracious. We stand for a fact that every woman should be able to stay in-vogue regardless of her race, color or size. Right on Time If the clock says delivery time, we will be there! Far or near we value your time and money; hence we are always prompt in our delivery. The New In-Vogue Wardrobe You will find every outfit new and trendy those are sure to make you look ramp worthy. Stay in-vogue with our latest collections of stunning ethnic wears. EthnoVogue by Cbazaar EthnoVogue is our in-house ethnic designer wear brand. Designers from all over the world have collaborated with us. This collection consists of a variety of sketches that are designed by our EthnoStylists (designers). It is in this collection that we have used the traditional method of sketching along with new technologies to provide you with the exact replication of the material and design. At EthnoVogue, we provide you with an extensive collection of materials, colors and designs to choose from with the option of customization. The outfits from Ethnovogue can be custom-made to your size and style preferences. We give you the freedom to choose. You can design your own outfits by changing your preferred sleeves, necklines & length style options. Isn’t that great!!! Fabric Store Cbazaar has an extensive collection of fabrics that you can choose from to create any designs that you wish to do and if you are unsure you can consult our EthnoStylists. From embroidery to sequins to brocade we have it all, so do check our fabric store. Our premium quality posh fabrics come to you at an affordable price so that you can create your own fashion trends.


Contact info

3.7

Average

TrustScore 3.5 out of 5

887 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience, I would highly recommend.

Customer service via messenger were brilliant, super quick to respond and answered all my queries. My order was last minute but they still managed to get it to me on time in the UK for a wedding which I really appreciated. Thank you
The saree’s were as seen on the website, good quality. The blouses were made well using good fabric for the lining. All round good team
Thanks, (order No: 300063404)

12 April 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear R.Ford,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Great value all around!

good value, great products, timely and reasonably-priced shipping, good online shopping experience

1 May 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Matt,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

True to Color and Size

It was easy to order the outfit based on the size chart. The outfits came well packaged and was true to the color.

4 May 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Dak Shah,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery , excellent packing , material of dress is great. Will definitely recommend to others and order again

8 May 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Ashwini Kini,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 4 out of 5 stars

Love it

Love it and the price was good too. Will order again from cbazar. Thank you cbazar 🙏🙏

25 April 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Aman,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

Never buy from them they are cheating…

Never buy from them they are cheating the customer buy said if you buy one you get two I bought a item it cost 311/- without the bottom and the same with the bottom in Indiawedding saree website 163/- I got caught to them as they do not refund I lost 500/- dollars please to do buy I think the reviews are put by themselves

6 May 2023
Cbazaar.com logo

Reply from Cbazaar.com

Dear Merzeen Ajireen,

Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us to care@cbazaar.com. You may also call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Wonderful dresses

Wonderful dresses. Thanks for dresses with high quality.

20 April 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Tajunnisa,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Great products & customer service

The products arrived as pictured. Excellent customer service and follow-up to ensure that CBazaar had the right measurements. Well stitched.

25 April 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear RN,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Great service and quick response

Great service and quick response. If there is something constant not happy, they try to fix it for you.

1 February 2023
Unprompted review
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Reply from Cbazaar.com

Dear Birjees Ali-rizwi,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

SAVE YOUR MONEY AND DO NOT BUY!! The material and workmanship is nothing…

The material and workmanship is nothing like shown in the pictures. Worst experience and waste of my $300.
Horrible workmanship with pieces of gota attached to dupatta all crooked even the golden stripe attached at the back of one of suits is crooked. Material is so cheap that you don’t even want to wear at home as your skin feels irritated. Ugh. I will never order again.
Save your money and buy someplace else. I don’t know how they got these good ratings. Maybe they do a good job for locals but rip off the foreigners.

5 April 2023
Unprompted review
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Reply from Cbazaar.com

Dear KM,

Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Further, as per our Return Policy, any complaints needs to be registered with us within 48 hours of time of the receipt of the products. You can refer to our Return Policy: https://www.cbazaar.com/return-policy.aspx

So, requesting you to email us at care@cbazaar.com or call us to +1 732-456-6633/ +44 126-9887-393/ +61 28-015-5515.

I appreciate your cooperation! Thank you.

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Lovely outfits exactly like photo thank…

Lovely outfits exactly like photo thank you.

24 February 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear DALJEET GILL,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Great customer service

22 March 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Deanna Gosine,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Phenomenal Stitching

All my outfits were perfect in person. The stitching was phenomenal, you can tell the tailor knows who is client is and plays attention to detial. I am beyond happy with all of the outfits I ordered. I also liked how the outfits were packaged.

17 February 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Priyanka P,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Customer team deserves salary raise!! lol

I'm very impressed with the customer service, promptly reply even on weekends late nights and tried their best to move up my very emergency order! (also all staffs were very patient and kind)
The dresses are amazing and good quality, a bit pity that my shoulder's too wide to fit in the tops :') But all in all, very satisfied!

19 March 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Shine,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

Fraudulent and poor quality - kept my bank details as a recurring transaction

1. The company kept my bank details as a "recurring transaction" that I would not have found had I not contacted my bank about a dispute regarding my refund with cbazaar. I had to cancel my card. My bank have put in a dispute with cbazaar for fraud.
2. The dress did not fit the measurements I gave - the measurements were way off (5 inches too long for example)
3. It was nothing like the colour on the photos
4. The quality was poor, I asked for straight pants and they gave me baggy ones.
5. Returns was a lot of bother and they try to insist you accept credits as refund instead of a bank transfer but they said they would
6. I have sent them the return order, THEY HAVE RECEIVED IT, but denied this (despite proof of postage and delivery)
7. I HAVE STILL NOT BEEN REFUNDED.
8. They lie to customers.

23 February 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Julie,

Please accept our sincere apologies for the inconvenience caused. We request to help us with your purchase order number from Cbazaar in order to trace and investigate your order details to assist you further.

Anyways, we would like to inform you that we do have a stringent quality check team in place to ensure shipments as per the order. However in rare scenario, in case the team misses to identify the gap or issue with the ordered item, we do have an Easy Return policy in place.

Once again we apologize for the inconvenience caused. However we would like to emphasize that we are not a fraud site. We are into this business for over 20 years now. Hence your money is absolutely safe and secure. Help us with the order number, post which only we can initiate the return and a complete refund. We would ensure to close this case to your satisfaction.

Email us to care@cbazaar.com. You may also call us to +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Beautiful lehenga with amazing quality

awesome colour combination with amazing quality.
Just loved this dress :)

18 February 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Leena Bisht,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Quality of the product was right and as…

Quality of the product was right and as promised and described

23 February 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Shabz,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Clothes came in time and fit great

Clothes came in time and fit great. Pieces were beautiful

4 February 2023
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Div,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Niva begum

I like cbazaar this product very good 👍 👌

1 December 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Niva Begum,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

easy to order

easy to order, many news about siez, quality and and customer service efficient

22 December 2022
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear JF,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

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