I have been purchasing outfits from CBazaar for about 15 years now. I have had good experiences with them. I usually give them more measurements than they ask for which results in a better fit. Th... See more
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Review summary
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What people talk about most
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The products were great. Unfortunately, one of my original items was out of stock and it took a bit longer to get a replacement. But they were very communicative and I’m very happy with the overall pr... See more
Company replied
It’s a great pick for festivals, weddings, or family gatherings where an elegant yet comfortable outfit is needed. The fabric appears soft, comfortable, and lightweight, ideal for day-long wear during... See more
Company replied
I have been very happy dealing with CBazaar. They are so responsive with every query I have had in ordering clothing for a wedding event I have in India. With each query, their response is given ver... See more
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Company details
Information provided by various external sources
Cbazaar is an online shopping store that believes that every woman should be able to be her own kind of beauty since the word beauty varies from person to person. For some, it is being bold and confident while for some it is about being poised and gracious. We stand for a fact that every woman should be able to stay in-vogue regardless of her race, color or size. Right on Time If the clock says delivery time, we will be there! Far or near we value your time and money; hence we are always prompt in our delivery. The New In-Vogue Wardrobe You will find every outfit new and trendy those are sure to make you look ramp worthy. Stay in-vogue with our latest collections of stunning ethnic wears. EthnoVogue by Cbazaar EthnoVogue is our in-house ethnic designer wear brand. Designers from all over the world have collaborated with us. This collection consists of a variety of sketches that are designed by our EthnoStylists (designers). It is in this collection that we have used the traditional method of sketching along with new technologies to provide you with the exact replication of the material and design. At EthnoVogue, we provide you with an extensive collection of materials, colors and designs to choose from with the option of customization. The outfits from Ethnovogue can be custom-made to your size and style preferences. We give you the freedom to choose. You can design your own outfits by changing your preferred sleeves, necklines & length style options. Isn’t that great!!! Fabric Store Cbazaar has an extensive collection of fabrics that you can choose from to create any designs that you wish to do and if you are unsure you can consult our EthnoStylists. From embroidery to sequins to brocade we have it all, so do check our fabric store. Our premium quality posh fabrics come to you at an affordable price so that you can create your own fashion trends.
Contact info
United States
- +1 732-456-6633
- care@cbazaar.com
- cbazaar.com
3.7
Average
887 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Customer service
Ordered 3 items and unfortunately two of them where bigger in size then expected. I started a return for both items and customer service was very helpful and accommodating.
7 March 2026
Unprompted review
Reply from Cbazaar.com
Thank you for sharing your experience with us!
We’re sorry to hear that a couple of the items didn’t fit as expected, but we’re glad our customer service team was able to assist you promptly and make the return process smooth and convenient.
Your feedback truly means a lot to us, and we appreciate your understanding. We look forward to serving you again and helping you find the perfect fit next time! 😊
Regards,
Team, Cbazaar
Easy to order and call center was…
Easy to order and call center was helpful in answering my questions. They were nice.
6 March 2026
Unprompted review
Reply from Cbazaar.com
Dear Shreya ,
Thank you so much for your kind words! We’re delighted to hear that you found the ordering process easy and that our call center team was helpful and pleasant in assisting you. Your feedback truly means a lot to us, and we look forward to serving you again soon! 😊
Regards,
Team, Cbazaar.
Timely shipping and beautiful outfits
2 February 2026
Unprompted review
Reply from Cbazaar.com
Thank you for your kind feedback.
We’re delighted to hear that you were happy with the timely shipping and the beautiful outfits. Your appreciation truly means a lot to our team and motivates us to continue providing the best possible service and products.
We look forward to serving you again soon.
Best regards,
Team Cbazaar.
Beautiful quality saree and accessories
The saree that arrived is absolutely beautiful, made to the highest standard, wonderful detailing, simple gorgeous. The first saree I ordered didn’t quite meet what I was looking for, but the customer service team helped me through the easy and straightforward return me process, where I received a credit to make the new purchase. I also purchased coordinating jewelry which is absolutely beautiful and high quality. I have no problem recommending this company for all your saree and accessory needs and I will definitely be purchasing from them in the future.
2 March 2026
Unprompted review
Reply from Cbazaar.com
Thank you so much for your kind and thoughtful review. It truly means a lot to us.
We are delighted to hear that you loved the saree and appreciated the detailing and quality. Your words about it being “simply gorgeous” have made our day! We’re also glad that our customer service team could assist you smoothly with the return process and help you find something that perfectly matched what you were looking for.
It’s wonderful to know that you are happy with the coordinating jewelry as well. Your recommendation and trust in us are greatly appreciated.
We look forward to serving you again in the future and helping you find many more beautiful pieces.
Warm regards,
Team, Cbazaar
Great customer service
I ordered a Lehenga to be expressed delivered for a wedding. The dress arrived on time and fit to my measurements perfectly. The dress was beautiful was exactly how it looked on the website. I was satisfied with the quality of the dress and the customer service.
20 February 2026
Unprompted review
Reply from Cbazaar.com
Thank you so much for taking the time to share your wonderful feedback. We are truly delighted to hear that your lehenga arrived on time and fit your measurements perfectly.
It means a lot to us that you found the dress beautiful and exactly as shown on our website. We are also happy to know that you were satisfied with both the quality of the outfit and our customer service. Your kind words encourage our team to continue delivering the best experience to our customers.
We hope you had a lovely time at the wedding and we look forward to serving you again in the future. Please feel free to reach out to us anytime if you need any assistance.
Warm regards,
Team, Cbazaar.
Excellent Service and Beautiful Quality!
I had a wonderful experience shopping with Cbazaar. The website was easy to navigate, the product descriptions were accurate, and the ordering process was smooth. My item arrived on time and the quality exceeded my expectations
27 February 2026
Unprompted review
Reply from Cbazaar.com
Thank you so much for sharing your kind feedback. We are truly delighted to hear that you had a wonderful shopping experience with Cbazaar.
It’s great to know that you found our website easy to navigate, the product descriptions accurate, and the ordering process smooth. We are especially happy to hear that your item arrived on time and that the quality exceeded your expectations. Your satisfaction means a lot to us and motivates our team to continue providing the best service and products.
We truly appreciate your support and look forward to serving you again in the future. Please feel free to reach out to us anytime if you need any assistance.
Warm regards,
Team Cbazaar.
This is a follow from my earlier review,
This is a follow up from my earlier review. They gave a standard response, But never got back to resolve the issue even after a month.
Jan 5, 2026
I ordered a custom fitted dress in…
I ordered a custom fitted dress in August of 2025. The dress was not to the right size. The dress was finally shipped to a Cbazzar US facility for alteration. It seemed they provided the wrong label and they had to resend it to somewhere else. After that there has been back and forth for the last 4 months. It seems they have lost the dress somewhere. Finally they have stopped responding at all.
: Cbazaar · Tue, Dec 2, 2025 at 10:49 AM
Any input ?
Tuesday, November 25, 2025 at 03:35:32 PM TicketId: 2931235
It has been another 20 days since your last email. Nothing has happened with no updates. it is getting to be 4 months since we purchased the outfit.
Please refund my money. I am at the end of my patience. Will take whatever action is needed.
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Reply from Cbazaar.com
Updated Jan 19, 2026
We sincerely apologize for the inconvenience, frustration, and prolonged delay you have experienced. We truly regret the lack of timely updates and the trouble caused to you over the past several months.
We completely understand your disappointment and concern regarding your custom-fitted dress and the alteration process. Please be assured that we are treating this matter with the highest priority. Our team is currently reviewing your case in detail, and we will get back to you with a feasible solution at the earliest.
Thank you for your patience and for bringing this to our attention. We deeply regret the inconvenience caused and appreciate your understanding while we work toward resolving this for you promptly.
Warm regards,
Team, Cbazaar.
15 August 2025
Unprompted review
Reply from Cbazaar.com
Thank you for your follow-up, and please accept our sincere apologies for the delay in resolving your concern. We truly regret that you did not receive an update from us as promised. This is certainly not the level of service we strive to provide.
We understand your frustration and appreciate you bringing this to our attention again. Please be assured that we are now prioritizing your case and actively working with the concerned team to review the issue and provide you with a proper resolution at the earliest.
We truly value your patience and your continued trust in us. We will get back to you shortly with a detailed update.
Thank you for your understanding, and please feel free to reach out if you have any additional information to share.
Warm regards,
Team Cbazaar
I absolutely love this company it’s my…
I absolutely love this company it’s my first time but I am shocked that for the first time ever a kurta has suited my body type which is shocking and don’t worry about the negative reviews and pls don’t use AI because you guys are much better than that and loved it again posted on instagram and my name is Hamzah Hussain and have a good day bye
11 February 2026
Unprompted review
Reply from Cbazaar.com
Dear Hamzah,
Thank you so much for taking the time to share such a kind and thoughtful message—it truly made our day 😊
We’re absolutely delighted to hear that the kurta suited your body type so well, especially on your first experience with us. Knowing that you loved the fit and overall experience means a great deal to our entire team. Your support, encouragement, and trust motivate us to continue delivering our best.
We also sincerely appreciate you sharing your experience on Instagram—thank you for the love and positivity!
Wishing you a wonderful day ahead, and we look forward to serving you again soon.
Warm regards,
Team Cbazaar.
Shopped with cbazaar was a wonderful
Shopped with cbazaar was a wonderful. The service and support was nice. Love the products
6 February 2026
Unprompted review
Reply from Cbazaar.com
Thank you so much for your kind words and for sharing your experience with Cbazaar.
We’re delighted to hear that you had a wonderful shopping experience and that you loved both our service and the products. Your feedback truly motivates our team to continue delivering the best support and quality.
We look forward to serving you again soon!
Warm regards,
Team, Cbazaar
Elegant, Perfect and trendy for all occasions…
You've selected the perfect ensemble for life's special moments. This outfit promises elegance without compromise, crafted from soft, breathable fabric to keep you comfortable from ceremony to dance floor. Its universally flattering cut offers a contemporary take on classic grace.
24 January 2026
Unprompted review
Reply from Cbazaar.com
Thank you for your lovely note! We’re delighted to hear that you’ve chosen an ensemble that resonates with your special moments. We hope it brings both elegance and comfort, making your celebrations truly memorable.
Please feel free to reach out if you need any assistance or styling tips with your outfit—we’re always happy to help.
Warm regards,
Team, Cbazaar.
Reply from Cbazaar.com
Thank you so much for taking the time to share your kind feedback.
We are truly delighted to hear that you have had a positive experience with cBazaar and that our team was able to assist you promptly with your queries and order correction. Your appreciation means a great deal to us and motivates our team to continue providing responsive and reliable service, especially for such important occasions like your wedding event in India.
It has been our pleasure assisting you, and we look forward to supporting you further if you need any additional help. Please don’t hesitate to reach out anytime.
Wishing you a wonderful celebration ahead!
Warm regards,
Team, Cbazaa
We ordered 3 magenta pink outfits
We ordered 3 magenta pink outfits. What we recived was maroon outfit that we did not order.
Trying to ask for a refund has been the most hardest thing to do.
When we log in to our account no order is showing so we cannot start a return.
11 January 2026
Unprompted review
Reply from Cbazaar.com
Thank you for bringing this matter to our attention. We sincerely regret the inconvenience caused and understand how frustrating this experience must have been.
To review your case and take corrective action, we kindly request your Cbazaar purchase order number, as we currently only have your name and are unable to trace your order or grievance with the information provided.
Once we receive the order details, we will investigate the issue on priority and assist you with the appropriate resolution.
We request you to contact us promptly so we can proceed further. You can reach us via:
Email: care@cbazaar.com
Phone: +1 732-456-6633
We truly appreciate your cooperation and patience, and we look forward to resolving this issue at the earliest.
Warm regards,
Team Cbazaar
I ordered three items
I ordered three items, two were custom made. Only one arrived in time promised. The other two arrived after my function. Of the two only one even fit. Very disappointing.
2 January 2026
Unprompted review
Reply from Cbazaar.com
We sincerely apologize for the disappointment and inconvenience you experienced with your recent order. We truly regret that two of the custom-made items were delayed and that only one of them fit as expected. This is certainly not the experience we want our customers to have.
To help us review your case thoroughly and resolve this matter as quickly as possible, we kindly request you to share your Cbazaar order number. At the moment, we only have your name and are unable to trace your order with that information alone.
Please feel free to reach out to us at care@cbazaar.com or call us at +1 732-456-6633 so we can look into this urgently and make things right for you.
Thank you for your patience and understanding. We truly appreciate your cooperation and look forward to assisting you further.
Warm regards,
Team Cbazaar
Very good customer service
I have been very happy dealing with CBazaar. They are so responsive with every query I have had in ordering clothing for a wedding event I have in India. With each query, their response is given very quickly. I ordered an outfit yesterday, realised I had ordered the incorrect size this morning, sent an email early this morning and before lunch I received an reply stating that the order had been corrected as per my email. Very good customer service.
27 December 2025
Unprompted review
Reply from Cbazaar.com
Thank you so much for taking the time to share your kind feedback.
We are truly delighted to hear that you have had a positive experience with cBazaar and that our team was able to assist you promptly with your queries and order correction. Your appreciation means a great deal to us and motivates our team to continue providing responsive and reliable service, especially for such important occasions like your wedding event in India.
It has been our pleasure assisting you, and we look forward to supporting you further if you need any additional help. Please don’t hesitate to reach out anytime.
Wishing you a wonderful celebration ahead!
Warm regards,
Team, Cbazaar.
Reply from Cbazaar.com
Dear Suvarna,
Thank you for your kind feedback! We’re delighted to hear that your order was delivered quickly and that you’re happy with our service.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Team, Cbazaar .
Reply from Cbazaar.com
Dear Rukmini,
Thank you for your kind feedback! We’re delighted to hear that your order was delivered quickly and that you’re happy with our service.
We truly appreciate your support and look forward to serving you again soon.
Warm regards,
Team, Cbazaar
I asked the customer service before…
I asked the customer service before placing the order if it will he delivered before the specific date I needed. Everytime they said yes, asked every other day, they said the same thing. I needed for the wedding. Paid close to $400 and express shipping. Today they changed the date to 4 days later. Very poor service
Dont buy from them. Total scammers. They will ask you to pay money and then wont deliver it on-time. Today i ended up canceling my order. Unfortunately I wont have anything for the wedding.
11 November 2025
Unprompted review
Reply from Cbazaar.com
Dear Priya Sharmaz,
Greetings from Cbazaar !
We truly apologize for the inconvenience and disappointment caused with your recent order. We completely understand how important it was for you to receive the outfit on time for the wedding, and we are very sorry for not meeting your expectations despite our earlier assurances.
Please be assured that this is not the experience we want our customers to have. We have reviewed your concern with our operations team, and upon your recent confirmation, we will process your order for dispatch within the next 24 hours.
We truly appreciate your patience and understanding in this matter, and we’ll make every effort to ensure your order reaches you at the earliest possible time.
Once again, we sincerely regret the inconvenience caused.
Warm regards,
Team, Cbazaar.
Terrible experience - don’t waste your money
I ordered an outfit.
The outfit delivered was the wrong oufit, not what I chose.
The size was also wrong.
Trying to get a refund has been very hard work.
I’m still waiting to receive it all. Yes still..
I also had to pay for the return. I have now received it. It took a lot of time and effort from my side to get that back, it was not easy.
Just wanted to add on, I had been asking the company if the order has been delivered to the uk centre. I was told it hadn’t been delivered . Luckily I have been able to track the delivery. It showed it was delivered on 25/10/25. I had to constantly contact them asking for a refund.
It has been a lot of stress and hard work, for something that was not an error on my part.
Update- I have received the return refund, something I had to ask for. Not something they were going to do initially.
The actual order I was told in message i’d receive £60. This hasn’t been the case. I’ve had an email to say the refund will be £53.10.
I have nothing good to say.
A lot of time and energy has been used to get my money back. A mistake from this company has cost me money that I probably won’t get back.
Another update- the company have not refunded me fully. They have stopped replying to my messages.
To get my money back (most of it) I had to contact them most days. They would have not done this themselves even though it was an error on their part.
I do not recommend ordering from this company- worst decision I made was giving them a chance.
The reply to this review was a while ago. Since then I have been contacting them to try and get all of my money back. I still don’t have it all back and we’re in November.
11 October 2025
Unprompted review
Reply from Cbazaar.com
Dear Onkar,
I’m truly sorry to hear about the experience you’ve had with your recent order. I completely understand how upsetting and stressful it must have been to receive the wrong outfit and face difficulties with the return and refund process. Please accept my heartfelt apologies for the inconvenience and frustration this has caused you.
I want to assure you that your refund for the return shipping charges has already been initiated, and the amount should reflect in your account within 2 to 3 business days.
We deeply regret that this experience did not reflect the standard of care and service we strive to provide. Please know that we have taken your feedback seriously and will ensure that future orders are handled with the utmost attention and care, so you have a smooth and satisfying experience with us.
Thank you once again for your patience and understanding — we truly value your trust in us and hope we can serve you better in the future.
Warm regards,
Team, Cbazaar
The quality of the products were good…
The quality of the products were good and the delivery was done in a timely manner with good communication. Will definitely continue to shop on this website.
24 October 2025
Unprompted review
Reply from Cbazaar.com
Dear Customer,
Thank you so much for your kind words! We’re delighted to know that you’re happy with the product quality, timely delivery, and our communication.
Your continued trust means a lot to us, and we look forward to serving you again soon. 💛
Warm regards,
Team, Cbazaar.
AWFUL PLEASE AVOID
Awful company and business. I ordered 3 items (one hasn't arrived and order was placed in June). All promises made with Sangeetha on emails were not fulfilled. Cheap, tacky items received and I can't even return as I didn't receive everything. Despite explaining my frustration they ask me to contact Aramex who never get back to you it respond to any emails/ phone numbers don't work. Save your money and to elsewhere! Avoid this company at all costs. I'm £200 down with a load of tat which is going to end up in the bin.
24 October 2025
Unprompted review
Reply from Cbazaar.com
Dear Nikki,
We’re truly sorry for the experience you’ve had and deeply regret the inconvenience caused. This is certainly not the level of service we aim to provide.
To help us review your case and resolve it quickly, could you please share your Cbazaar order number? We currently have only your name and are unable to trace your order with that information.
Please reach out to us at care@cbazaar.com
or call us at +1 732-456-6633 so we can look into this urgently and make things right.
Thank you for your patience and understanding.
Warm regards,
Team Cbazaar
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