Cbazaar.com Reviews 887

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the company's customer service, noting their responsiveness and helpfulness with queries, order corrections, and delivery concerns. Many consumers are satisfied with the product quality, mentioning good stitching, accurate representation of items, and beautiful designs. The fitting of custom-made garments is often highlighted as excellent, and the delivery service is frequently described as timely and efficient. However, some people were dissatisfied with certain aspects. Issues with incorrect colors, poor quality, and significant sizing discrepancies, particularly with skirts being much larger than ordered, have been reported. A few customers also experienced problems with delivery, including items not arriving on time, changes in advertised colors without notification, and missing items from orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express satisfaction with the quality, fit,... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers express frustration with delayed... See more

Quality

People report ambiguous experiences with quality. Many customers express satisfaction, praising the high... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast shipping, with items... See more

Customer service

Users describe positive interactions with customer service. Many customers express happiness and amazement... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been purchasing outfits from CBazaar for about 15 years now. I have had good experiences with them. I usually give them more measurements than they ask for which results in a better fit. Th... See more

Company replied

Rated 4 out of 5 stars

The products were great. Unfortunately, one of my original items was out of stock and it took a bit longer to get a replacement. But they were very communicative and I’m very happy with the overall pr... See more

Company replied

Rated 4 out of 5 stars

It’s a great pick for festivals, weddings, or family gatherings where an elegant yet comfortable outfit is needed. The fabric appears soft, comfortable, and lightweight, ideal for day-long wear during... See more

Company replied

Rated 5 out of 5 stars

I have been very happy dealing with CBazaar. They are so responsive with every query I have had in ordering clothing for a wedding event I have in India. With each query, their response is given ver... See more

Company replied


Company details

  1. Clothing Store
  2. Children's Clothing Store

Information provided by various external sources

Cbazaar is an online shopping store that believes that every woman should be able to be her own kind of beauty since the word beauty varies from person to person. For some, it is being bold and confident while for some it is about being poised and gracious. We stand for a fact that every woman should be able to stay in-vogue regardless of her race, color or size. Right on Time If the clock says delivery time, we will be there! Far or near we value your time and money; hence we are always prompt in our delivery. The New In-Vogue Wardrobe You will find every outfit new and trendy those are sure to make you look ramp worthy. Stay in-vogue with our latest collections of stunning ethnic wears. EthnoVogue by Cbazaar EthnoVogue is our in-house ethnic designer wear brand. Designers from all over the world have collaborated with us. This collection consists of a variety of sketches that are designed by our EthnoStylists (designers). It is in this collection that we have used the traditional method of sketching along with new technologies to provide you with the exact replication of the material and design. At EthnoVogue, we provide you with an extensive collection of materials, colors and designs to choose from with the option of customization. The outfits from Ethnovogue can be custom-made to your size and style preferences. We give you the freedom to choose. You can design your own outfits by changing your preferred sleeves, necklines & length style options. Isn’t that great!!! Fabric Store Cbazaar has an extensive collection of fabrics that you can choose from to create any designs that you wish to do and if you are unsure you can consult our EthnoStylists. From embroidery to sequins to brocade we have it all, so do check our fabric store. Our premium quality posh fabrics come to you at an affordable price so that you can create your own fashion trends.


Contact info

3.7

Average

TrustScore 3.5 out of 5

887 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It was a great experience

It was. Great experience with Cbazaar. I love their collection and amazing team to work with.

30 July 2025
Unprompted review
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Reply from Cbazaar.com

Greetings from Cbazaar !

Thank you for your kind words! We’re so glad you loved your experience with us and can’t wait to bring you more beautiful collections. 💖

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Stylish lehenga

I ordered Green color georgette party wear lehenga which was true to my size.Fabric was nice and I like the color too. It was awesome purchase on reasonable price from the cbazaar.
I would love to purchase again from cbazaar

20 July 2025
Unprompted review
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Reply from Cbazaar.com

Greetings from Cbazaar !

Thank you for your kind words! We’re so glad you loved your experience with us and can’t wait to bring you more beautiful collections. 💖

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

I have ordered purple Sharara set. Great quality and affordable.

I have ordered purple Sharara set. It’s was so beautiful and color and embroidery was exact as shown. Customer service is good and they keep email for every steps in delivery. Nice fitting . It’s affordable too.

18 July 2025
Unprompted review
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Reply from Cbazaar.com

Greetings from Cbazaar !

Thank you for your kind words! We’re so glad you loved your experience with us and can’t wait to bring you more beautiful collections. 💖

Regards,
Team Cbazaar.

Rated 2 out of 5 stars

Bad experience …

I ordered 3 outfit and all 3 outfit was different sizes. And there was no such buy 2 and get 3rd free, because you already get charged for the free item in the other 2 items. Same product now is from £80 and I they charged £128. Can you explain how the 3rd was free? Not happy at all. This was my first buy and probably will be the last!

7 July 2025
Unprompted review
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Reply from Cbazaar.com

Dear Lata ,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Happy with the customer service and…

Happy with the customer service and happy with the overall shopping experience.

25 May 2025
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Greetings from Cbazaar !

Thank you for your kind words! We’re so glad you loved your experience with us and can’t wait to bring you more beautiful collections. 💖

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

Didn't get delivery on time

Didn't get delivery on time, still not received, pure run around from them and their scam of a shipping company they use Atlantic.

Do not buy from here.

1 May 2025
Unprompted review
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Reply from Cbazaar.com

Dear Karen,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 4 out of 5 stars

Supportive team

10 April 2025
Unprompted review
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Reply from Cbazaar.com

Dear Satheeshkumar,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Beautiful outfits

On time delivery. True to products as advertised. Awesome customer service. Great place to buy all your outfits through the year for all indian traditional festivities.

14 March 2025
Unprompted review
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Reply from Cbazaar.com

Dear Leena Prasad,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Got my Sherwani and Lehenga choli from…

Got my Sherwani and Lehenga choli from Cbazaar and it absolutely amazing in terms of quality, fit and workmanship. Thank you Cbazaar for such an amazing shopping experience. Will order more and refer all my friends and relatives to shop from Cbazaar

11 March 2025
Unprompted review
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Reply from Cbazaar.com

Dear Shabbir H,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Absolutely the best quality product

Absolutely the best quality product. Best customer service.

7 February 2025
Unprompted review
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Reply from Cbazaar.com

Dear SB,

Wow! You just gave us a huge dose of motivation.

Thank you so much for your valuable feedback. This keeps us motivated.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

SCAM

The actual product is nothing close to what is shown in the image. return policy sucks, customer service sucks. They steal your money and give you only store credit. This website is a scam

24 January 2025
Unprompted review
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Reply from Cbazaar.com

Dear Rashi,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. One dress arrived at least 3 sizes too big with magic marker numbers written on the skirt and the other arrived 3 weeks later than promised. They won’t send a return label and issue a credit. They have a two week return policy even if it’s their fault? Totally unethical. Tried multiple times to return the items for credit.

14 January 2025
Unprompted review
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Reply from Cbazaar.com

Dear Rosemary Tessier,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 1 out of 5 stars

Order id 200267998

Order id: 200267998

Hi

I am writing to express my deep disappointment with your service. I placed an order on 16th October 2024 with the expectation that the items would arrive in time for Diwali. However, today is the 12th of November, and I still have not received my order.

This delay has caused significant inconvenience, as I had to cancel several functions that were planned around the arrival of these items. I chose your company expecting timely and reliable service, but unfortunately, that has not been the case.

This experience has left me with no confidence in your company, and I will not consider doing business with you again in the future. It is unacceptable to leave customers waiting without any proper updates or accountability, especially when there is so much at stake during a festive season like Diwali.

I hope you take this feedback seriously and make the necessary changes to ensure other customers do not have a similar experience.

12 November 2024
Unprompted review
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Reply from Cbazaar.com

Dear Sanjana Kumar,

Thank you for sharing your feedback, and we deeply regret the disappointment caused by the delay in delivering your order during such an important festive season.

Upon reviewing your order (Order No. 200267998), we see that the scheduled delivery window was 25th to 27th November. At your request for early delivery, we expedited the shipment and dispatched your package via ARAMEX on 29th October 2024 (AWB No. 30401594753). According to the tracking details, the package was delivered on 13th November 2024 at 10:00 AM. You can view the tracking information here.

https://www.aramex.com/us/en/track/track-results-new?source=aramex&ShipmentNumber=30401594753

The delay in delivery was due to unforeseen backlogs and surface transportation challenges, which we communicated to you via email during the process. While we made every effort to expedite your order, we sincerely apologize for the inconvenience caused by these delays.

Based on your email from 12th November, we have been trying to contact you via calls and emails to assist with a return process, refund, or compensation, but we have not been able to reach you yet. Please let us know a convenient time to connect so that we can address your concerns and provide a resolution.

We value your feedback and take your concerns seriously. Rest assured, we will work on improving our processes to ensure better service in the future.

Thank you for your patience, and we hope to hear back from you soon so we can resolve this matter to your satisfaction.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 3 out of 5 stars

Cheaper item shipped

Incorrect order with cheaper item was shipped. No one picks up the phone on a US phone line. No explanation or apologies are given for the incorrect order.
Update-1: After providing details on the wrong order, Cbazaar has agreed to ship the correct item and apologized for the error. The incorrect item is returned and they said they will reimburse me the shipping costs.
Update-2 (Nov.18,2024): I finally received the correct item and they also refunded me the shipping costs for the incorrect item. Although, I had paid for custom stitching for my dress but the dress is not stitched to my specifications and is too loose.

3 November 2024
Unprompted review
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Reply from Cbazaar.com

Dear VK,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 1 out of 5 stars

We ordered some stuff from cbazaar in…

We ordered some stuff from cbazaar in September 2024 for a family occasion. The parcel reached Australia on 3rd October but they gave incorrect address to their courier, Aramex here in Australia.
Since then we have been chasing them and their courier but didn't get our parcel. They have no control over their courier and they won't get any updates. It's been more than 15 days now and we are still chasing them. Everytime we get the same update from Cbazaar that you will get your parcel in 2-3 days or we will update you soon.
Our family function is over and we are still waiting for our parcel.
They are cheaters and will not help you once they got their money.
If I could, I wouldn’t even give them one star. Stay away from these people. There are other online shops better than cbazaar like utsav fashion and mirraw
Their services are far better than this fake company.
Never recommend to anyone. Horrible company.

3 October 2024
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Sarika Gupta,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 4 out of 5 stars

Great outfits

Outfits were as pictured online. Fitting was good. Quality of outfits were very good for the price you pay. Will definitely order from them again

2 August 2024
Unprompted review
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Reply from Cbazaar.com

Dear McKee,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Really great experience

Really great experience. The dress is beautiful, fits perfectly, and arrived (in the UK) sooner than expected.

1 October 2024
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Hester,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 1 out of 5 stars

DISGUSTING

Today I received my order and I am disgusted. First, the horrific odor and dampness of the item cannot adequately be described in words. Let’s just say it is disgusting. Second, the item was either USED or USED AND RETURNED. There is what looks like a coffee stain on the cuff and a random red spot on the dress part. Third, seams are frayed and uneven with threads coming out everywhere. Some seams don’t even match, see pictures. Fourth, the waistband in the skirt has the lining pulled away or worn, see pictures. I paid for a NEW, unworn, unstained item. $110. This is my second attempt to purchase an item like this from an overseas company with disasterous results. NEVER AGAIN. How are these companies allowed to ship this garbage to Americans and expect us to pay for return shipping? The item I received would not even pass Goodwill thrift store requirements for donations. I cannot get the awful smell out of my nose. Do not buy from this company.

UPDATE - STILL NO REFUND ....9/28/24

UPDATE - 10/1/24 Received an email notification of a full refund that is processing.

What a horrible experience.

2 September 2024
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Renner,

Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.

Appreciate your cooperation! Thank you.

Email us at care@cbazaar.com. You may also call us at +1 732-456-6633

Warm Regards,
Team Cbazaar

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, fast delivery, 2nd time i bought and got the product very first.

7 August 2024
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Tambir Mondal,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

Rated 5 out of 5 stars

Bestest service

1 August 2024
Unprompted review
Cbazaar.com logo

Reply from Cbazaar.com

Dear Bhuuuui,

We appreciate your Loyalty.

We always strive to achieve excellence - always!

Your feedback keeps us motivated. We will make sure we exceed your expectations in the future.

Regards,
Team Cbazaar.

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