Scam site. I took a bonus, wagered it. Had 900€ to withdraw. Withdrawals blocked by operator. Do have any active document/verification requests. I chatted with them, got a list of documents they nee... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Scam website, take ages to pay out. Customer service is bots that say the same thing over and over again. I deposited £10 and it never reached my account and sent off the evidence just to be ignored.... See more
I've been waiting 2 weeks now for a withdrawal, it is not even a big amount, just 70€~ yet they still telling me that I'm in "high priority list" that they have "too many requests" when it is a small... See more
Company replied
Scam company. Happy to take deposits instantly. Refuse to pay out any winnings - just leaving withdrawals processing forever. Do not play here. I am on day 17 of a withdrawal request and still ref... See more
Company replied
1.7
Bad
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
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Op 9 september is in de nacht om 1.09…
Op 9 september is in de nacht om 1.09 uur snachts 2x 30 euro geïncasseerd door cazeus ik ben al ruim 6 weken bezig om mijn geld terug te krijgen en idd steeds hetzelfde antwoord "stuur maar een mail" waar totaal niet op wordt gereageerd of "we zijn ermee bezig "ruim 6 weken kom op cazeus geef gewoon of een tegoed ter waarde van 2x 30 euro (60 euro totaal) of stort het bedrag gewoon terug op mijn rekening want ik heb julie geen toestemming gegeven om 2x 30 euro van mijn rekening te incasseren en dat in de nacht hoe dan aardig gek ,MIJN GELD TERUG oplichters!!!
9 September 2025
Unprompted review
Reply from Cazeus
Dear Soraya,
Thank you for reaching out and sharing your experience with us. We're truly sorry to hear about the frustration you've encountered, and we completely understand how upsetting this must be.
Your feedback is very important to us, and we want to make things right. Please don’t hesitate to contact our dedicated support team at support@cazeus.com so we can look into this further and assist you directly. We're here to help and committed to resolving any concerns you may have.
Best regards,
The Cazeus Team
Cazeus spam
Every day I get 4 emails regarding winnings . I don't know even what the fu...k is that. After 2 days of writing this review trustpilot asking me even more my details my phone nr my name. Maybe my address too to get more sh..ty adverts.
10 October 2025
Unprompted review
Reply from Cazeus
Dear Piotr,
Thank you for sharing your feedback. We're sorry to hear that you're experiencing unwanted communication and understand how frustrating that can be.
We’d love the opportunity to assist you directly and help resolve this. Please feel free to get in touch with our support team at support@cazeus.com so we can look into it and make sure your preferences are respected.
Best regards,
The Cazeus Team
DO NOT USE!!ABSOLUTE SCAMMERS!!!They…
DO NOT USE!!ABSOLUTE SCAMMERS!!!They have no problem when a deposit goes through. But when you want to withdraw...they tell you it wont take long but mine took over 5months and pending!!!I won 10K because I couldn't withdraw my money. STAY AWAY FROM THIS CASINO!
5 October 2025
Unprompted review
Reply from Cazeus
Dear Conor,
We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your Withdrawal. Please rest assured that your concerns are taken seriously, and our team is fully committed to resolving such matters as quickly and efficiently as possible.
Unfortunately, we’re unable to verify your account details. At your earliest convenience, please feel free to reach out to our dedicated support team at support@Cazeus.com, referencing your previous communication, so we can assist you further.
Kind regards,
The Cazeus.com Team
Withdrawal
So today after waiting 10 days so far I log into my account to find my withdrawal was cancelled I wasn’t me that did this so now I’ve got to restart the withdrawal process again it’s becoming out of control to get my withdrawal
22 September 2025
Unprompted review
Reply from Cazeus
Dear Gary,
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the inconvenience you've encountered — we completely understand how frustrating this must be.
We’d love to look into this for you and help get things back on track. Please reach out to our support team at support@cacazeus.com, and we’ll be more than happy to assist you further.
Best regards,
The Cazeus Team
All these one-star reviews can not be a…
All these one-star reviews can not be a coincidence!!!! AVIOD. You are better of not bothering. Today is 12 days of waiting, and hours and hours of trying to connect to the live chat just to get the same generic pre typed answers, that my withdrawal is delayed due to high number of requests!! And this is not isolated, this happened to me before and I think they do this to encourage people with gambling problems to cancel withdrawals and spend their winnings instead. It's disgusting. PLEASE USE ANY OTHER CASINO
29 September 2025
Unprompted review
Reply from Cazeus
Dear Stacey,
We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.
Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@cazeus.com again, referencing your previous communication, so we can assist you further.
Kind regards,
The Cazeus.com Team
What a scam
What a scam, wont payout my $600 I won from slots and mlb betting, I started with $100.
Monday I started the withdarwl, friday they said backlog and they will hury up yet they dont work weekend... i should mention they already cancled this once with no explanation or reconition they did it. DO NOT PLAY HER
8 September 2025
Unprompted review
Reply from Cazeus
Dear Richt,
We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.
Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@cazeus.com again, referencing your previous communication, so we can assist you further.
Kind regards,
The Cazeus.com Team
Total fraudster
Total fraudster! Payments are received instantly and payouts no matter how small they are will never arrive! The excuse is always the same system error or something like that... Do not play here 1
16 September 2025
Unprompted review
Reply from Cazeus
Dear Bojan,
We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.
Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@cazeus.com again, referencing your previous communication, so we can assist you further.
Kind regards,
The Cazeus.com Team
Scam company
Scam company. Happy to take deposits instantly. Refuse to pay out any winnings - just leaving withdrawals processing forever. Do not play here.
I am on day 17 of a withdrawal request and still refusing to withdraw winnings with no reason given - just saying "things can be delayed" despite multiple emails to head office and live chat online. Its clear this will never be withdrawn.
11 September 2025
Unprompted review
Reply from Cazeus
Dear James,
We appreciate you taking the time to share your experience. We’re sorry to hear about the difficulties you've encountered with your withdrawal.
Please rest assured that we’re committed to resolving such matters as quickly as possible. We encourage you to reach out to our support team through support@cazeus.com again, referencing your previous communication, so we can assist you further.
Kind regards,
The Cazeus.com Team
Keep getting unwanted emails from…
Keep getting unwanted emails from you...I don't gamble never have done so why the duck am I getting emails from you...I think it's a scam so go and duck off....
7 September 2025
Unprompted review
Reply from Cazeus
Dear Mr Graham,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The Cazeus.com Team
AVOID AVOID just spam
⁶spam spam spam.
If admin or someone from this casino will read this review. Stop sending tons of this stupid spam emails to my email box. Emails without chance to unsubscribe. I will put bad review everywhere everytime I will recive spam msg.
AVOID
7 September 2025
Unprompted review
Reply from Cazeus
Hi Maciej,
Thank you for sharing your feedback with us.
We’re truly sorry to hear about the inconvenience you’ve experienced and understand how frustrating this must be. To ensure your concerns are properly reviewed, we kindly ask that you email our support team directly at support@cazeus.com so they can investigate and assist you further.
We appreciate your patience and the opportunity to address this matter for you.
Best Regards,
The Cazeus Team
CAZEUS ONLINE CASINO OPERATING ILLEGALLY IN AUSTRALIA 🚨🎰💸🚔 THEY WILL NOT PAY YOU. WARNING: "STAY AWAY”
DO NOT GO NEAR THIS CASINO. ITS ILLEGALLY OPERATING IN AUSTRALIA. I have made a formal complaint to ACMA. This casino is a disgace. Never experienced anything quite like it. I had a big win of $17,500AUD. Within one week, I put it all back through due to the fact that they made it impossible to withdraw funds. BECAUSE THEY DONT PAY YOU!!!!!
I spent countless hours trying to get through to the casino, messages, emails. I was constantly cut off by the staff during live chats. Illegally operating, so why would they pay? Any Australian playing for real money with online casino's has no legal ground to fight on if a casino does not pay you. It's a joke. The government say that using online casino's is not allowed. But they still allow THIEVING CRIMINALS such as CAZEUS to put there casino's online for us to play them, but they wont help with getting your money back when these places don't pay. The only thing we can do is file a complaint to the ACMA & leave negative reviews to try and help out the next person they rip off. Out of the $17,500AUD I won, the only money I received from it was the first $750 that I was told I could withdraw. They told me I could make three $750 withdrawals per week. After I tried a number of times to make the first withdrawal, they finally let it go through as a pending transaction. It was pending for over 4 weeks before the $750 went into my account. They did not allow me to make the other two withdrawals & I gave up on trying. The remainder of money I won, went back in to there slots which is exactly what they want to happen. DISHONESTY & DECEITFULNESS is all I got from them. I must have tried 50 times to try and withdraw the other two $750 payments.
If I was able to make three withdrawals of $750
per week ($2250) it was going to take 7-8 weeks for them to pay me the $17,500. Thats already bad enough They paid me one withdrawal in 4 weeks, it would of taken nearly half a year (23 Weeks) for them to pay me what I won.
SERIOUSLY THE WORST CASINO I HAVE EVER PLAYED ONLINE WITH.
READ ALL THE REVIEWS. THEY WILL RIP YOU
🫵🫵🫵🫵💸💸💸💸🎰🎰🎰🎰🚔🚔🚔🚔
26 August 2025
Unprompted review
Reply from Cazeus
Thank you for sharing your concerns. We’re truly sorry to hear about your frustrating experience, and we understand how important timely withdrawals are, especially following a significant win.
We want to assure you that we operate fully in compliance with the regulations applicable to our licensed jurisdictions. However, we understand that online gambling regulations vary by country, and we always encourage players to ensure they are aware of and comply with their local laws.
Regarding your withdrawal issues, we regret any delays and communication difficulties you experienced. Our withdrawal process, including limits and verification steps, is designed to protect our players and comply with legal requirements. That said, we understand the impact these processes can have and are committed to improving our service.
We’d like to investigate your case directly to see how we can assist you further. Please reach out to our support team with your account details so we can work on a resolution.
We appreciate your feedback and hope to regain your trust.
I got lucky and won 6000£ on this…
I got lucky and won 6000£ on this casino, now almost 3 weeks later i still haven’t seen a single penny from them. That money would have changed my family’s life for at least a little bit. I keep getting same emails and messages that im in a queue my withdrawal is in high priority and i will receive it soon thats just one lie after another, but im not the person who will leave this alone and let them keep it, i will sue them because its not fair and not legal to do so, i won that money fair and square and i have a full right to have it
24 July 2025
Unprompted review
Reply from Cazeus
Dear Customer,
Thank you for your valuable feedback. We appreciate you taking the time to express your concerns regarding your recent experience.
We apologize for the wait, but we would like to point out that the timing necessary for processing withdrawal requests are indicative and sometimes they may be subject to delays in relation to the amount of the requests active and to further different circumstances.
We hope that your future experiences with us will be significantly more positive and that you already got your withdrawals paid out
SCAM and FRAUD I’ve withdrawn £500 and…
SCAM and FRAUD I’ve withdrawn £500 and they still haven’t paid me my winnings something tells me they never will I will be reporting we need to get this site deleted!!!
7 August 2025
Unprompted review
Reply from Cazeus
Dear Customer,
Thank you for your valuable feedback. We appreciate you taking the time to express your concerns regarding your recent experience.
We apologize for the wait, but we would like to point out that the timing necessary for processing withdrawal requests are indicative and sometimes they may be subject to delays in relation to the amount of the requests active and to further different circumstances.
We hope that your future experiences with us will be significantly more positive and that you already got your withdrawals paid out
they are thieves
Be careful, these are scammers. I've had a winnings for over a week to collect, but I haven't sent an email, and the only response is to be patient.
These are THIEVES!
22 July 2025
Unprompted review
Reply from Cazeus
Thank you for sharing your concerns. We’re sorry to hear about the delay you’re experiencing with your withdrawal, and we completely understand how frustrating this must be.
Please know that we take all withdrawal requests seriously and aim to process them as quickly as possible while ensuring compliance with security and regulatory requirements. We appreciate your patience during this process.
If you haven’t already, please reach out to our support team directly with your account details so we can review your case and assist you further.
Your trust is very important to us, and we want to resolve this matter for you.
SOLD MY CREDENTIALS TO A GAMBLING INTELLIGENCE
SCAM SITE. AFTER A BIG WIN ON PGSOFT, CAZEUS BLOCKED ACCESS TO THIS PROVIDER AND SOLD MY CREDENTIALS TO A GAMBLING INTELLIGENCE AGENCY THAT PROFILES GAMBLERS. I KNOW THIS BECAUSE I HAVE TRIED TO SIGN UP TO OTHER SITES AND ACCESS IS ALSO BLOCKED ON NEW SITES, BUT WHEN I REGISTER WITH A DIFFERENT NAME, IT WORKS. THESE PEOPLE ARE SCUM, I HAVE SENT OVER 20 EMAILS TELLING THEM TO CLOSE THE ACCOUNT, BUT THEY DONT AND KEEP OFFERING ME PATHETIC BONUSES. DONT PLAY HERE IF YOU DONT WANT TO GET SCAMMED!
17 July 2025
Unprompted review
Reply from Cazeus
Dear Customer,
We’re sorry to hear about your concerns. We take feedback seriously and are committed to ensuring transparency and fairness. Please contact our support team at support@cazeus.com with details and relevant documentation to help us investigate and resolve this issue.
Best regards,
The Cazeus Team
I've been waiting 2 weeks now for a…
I've been waiting 2 weeks now for a withdrawal, it is not even a big amount, just 70€~ yet they still telling me that I'm in "high priority list" that they have "too many requests" when it is a small casino. There are way better options with fast/instant withdraw times if you wanna gamble, don't even look at this one.
17 July 2025
Unprompted review
Reply from Cazeus
Dear Eduardo,
Thank you for sharing your experience. We sincerely apologize for the delay with your withdrawal and understand how frustrating this can be. While we strive to process all requests promptly, occasionally high demand can cause unexpected delays.
To resolve this quickly, please contact our support team directly through support@cazeus.com so we can assist you personally and ensure your withdrawal is processed as soon as possible.
We appreciate your patience and hope to make this right.
Best regards,
The Cazeus Team
Looks like I'm getting scammed it's…
Looks like I'm getting scammed it's been 2 weeks since I requested a £200 withdrawal of winnings and the payment is sill saying under review
30 June 2025
Unprompted review
Reply from Cazeus
Dear Paul,
We apologize for the delay with your withdrawal and understand your frustration. Reviews are part of our security process, but they should not take long. Please contact support@cazeus.com with your account details and withdrawal reference so we can prioritize and resolve the issue.
Best regards,
The Cazeus Team
Reply from Cazeus
Dear Customer,
We’re sorry to hear about your concerns. We take feedback seriously and are committed to ensuring transparency and fairness. Please contact our support team at support@cazeus.com with details and relevant documentation to help us investigate and resolve your issue.
Best regards,
The Cazeus Team
Beware of this casino..
Beware of this casino..
This is 100% a scam website.
My bank told me this.
Everytime you upload money to this fraudulent website a different name appears on the transaction.
After speaking with my bank they told me that my money has been sent to Ukraine, Croatia, Senegal, Nigeria, Nigeria, Kenya, Bulgaria.
The list goes on..
If you lost money with these despicable lot then contact your bank.
My bank gave me a full refund thankfully.
But yeah definitely beware of these guys, they are criminals
2 July 2025
Unprompted review
Reply from Cazeus
Dear Iain,
We take allegations like these very seriously and are committed to transparency and security for all our customers.
If you have concerns about your account or transactions, please contact our support team directly through support@cazeus.com so we can investigate and assist you further.
Thank you for your feedback.
Best regards,
The Cazeus Team
STOP THE SPAM !!!!!!!!!!!!
11 June 2025
Unprompted review
Reply from Cazeus
Dear Fred,
We’re sorry to hear about your frustration with the messages you’ve been receiving. Your feedback is important to us, and we want to make sure your preferences are respected.
Please contact our support team through support@cazeus.com so we can assist you in managing your communication settings.
Thank you for your patience.
Best regards,
The Cazeus Team
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