The company are most professional & helpful. I ordered the wrong product & sent an email to explain. I received a prompt reply & return address which I paid return postage. The correct part was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cathedral Products have restored my faith in providing excellent Customer Service from a UK Brand. I would happily buy again from this company as they went above and beyond my expectations when I reac... See more
Absolutely excellent. Their website was clear and easy to navigate. Found the solution to my problem and ordered what I needed to fix it. Goods arrived really quickly. Highly recommend.
I was talked through the whole process of getting a new key and understanding the payment system by a very patient and helpful man on the phone line. Well done and thank you.
Company details
Written by the company
Cathedral Products started back in 1997 with just one item — our original Home Office File Box, which we’re proud to say is still made in our South Staffordshire factory today. Since then, we’ve grown a lot. Our range now covers over 40 different product categories, including everything from home office essentials to crafting must-haves. With a 30,000 sq. ft. warehouse, factory and showroom all under one roof, we’re set up to deliver great value and dependable products to our customers across the UK. We’re all about designing and sourcing items that strike the right balance between innovation, reliability and affordability. Our team travels far and wide to bring new ideas to life, creating practical solutions for use at home, at work or in the classroom. While we work with trusted partners overseas, we’re proud of our British roots. Our in-house manufacturing is a big part of who we are, and products like the Home File Box and Steel Hobby Box are officially certified ‘Made in Britain’. We’re here to make everyday organisation simpler, smarter and more affordable — and we’ve been doing just that for over 25 years.
Contact info
Unit 3 Plant Lane Business Park, Plant Lane, WS7 3GN, Burntwood, Staffordshire , United Kingdom
- 01543224100
- admin@cathedralproducts.co.uk
- cathedralproducts.co.uk
4.8
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order was delivered correctly and…
The order was delivered correctly and promptly. Thank you for your efficiency.
24 February 2026
Easy to order and correct key delivered…
Easy to order and correct key delivered saved a destructive opening of my digital safe
15 February 2026
Prompt service
Prompt service. Straightforward ordering, competitive pricing and the replacement keys work perfectly. Delivery was on time.
14 February 2026
Quick delivery and reasonable priced…
Quick delivery and reasonable priced products many thanks
27 January 2026
Good price for a replacement cartridge…
Good price for a replacement cartridge and it arrived quickly.
2 February 2026
Very quick delivery of couple of keys…
Very quick delivery of couple of keys for cash box
26 January 2026
It was easy to find the new key
It was easy to find the new key I needed , the price was reasonable and delivery, by Royal Mail, was fast.
12 January 2026
Absolutely Excellent
Absolutely excellent. Their website was clear and easy to navigate. Found the solution to my problem and ordered what I needed to fix it.
Goods arrived really quickly. Highly recommend.
10 January 2026
Fast delivery even at Xmas
Fast delivery even at Xmas. Easy to navigate website and fin replacement parts
19 December 2025
Prompt service again
17 December 2025
Quick service and item packed well
14 December 2025
Just the right key
Needed a replacement key for a Cathedral cash box, got the number off the lock, ordered a two which arrived in a couple of days and worked a treat.
13 December 2025
First class service
12 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.