Splendid service from Cass Art, I've been a customer for a long time and have yet to be disappointed with the range and quality of products at affordable prices. Knowledgeable and friendly staff i... See more
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Cass Art is on a mission. A mission to fill every town with artists, underpinned by the company’s long-standing manifesto. Cass Art is committed to encouraging everyone to realise their creative talents, because it believes in the power of art, and knows the freedom and joy that it brings. Established in 1984, Cass Art is now the UK’s leading art supplies retailer. There are currently 14 Cass Art stores across the UK offering the world’s best brands at affordable prices, plus a rapidly growing online shop which now delivers internationally.
Contact info
Variety Club House, 93 Bayham Street, , NW1 0AG, London, United Kingdom
- (0)207 619 2601
- cassartcare@cassart.co.uk.
- cassart.co.uk
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Replied to 31% of negative reviews
Typically replies within 2 weeks
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I popped into a London branch asked for…
I popped into a London branch asked for advice about a feature I had seen online and the great assistance I received was first class. The kind assistant got onto the web, we found what I referred to and then gave me advice and pointed straight to the product I needed. In stock, I’d have never have found it without the help I received in store. Great.
Absolutely incredible quality
Absolutely incredible quality, price and delivery.
Ordering was easy
Ordering was easy. The product was delivered in pristine condition and was delivered well within the expected timeframe.
Extremely satisfied
Ordering process is straightforward, communication was good - emailed as order status changed, and staff in-store were friendly and helpful when I went to pick my order up.
Delivery was good
Delivery was good. I have only used one of the products so far but very pleased with ot
Derwent pencils are the best
I made the order and they come the next day.
First time ordering and was reassured…
First time ordering and was reassured when my expensive pastels arrived very well packed and in perfect condition.
I’m very happy with the art materials I…
I’m very happy with the art materials I purchased and the products themselves are excellent. A few items unfortunately arrived damaged, but the customer service team was very helpful and resolved the issue well. Better protective packaging would be appreciated.
Website is easy to navigate.
Website is easy to navigate although there are occasionally glitches with the back arrow not returning to the product page at the correct place. Pricing is competitive with other retailers and often better. There is a wide variety of products for every kind of artist and I’m often tempted by offers on items I’ve not used before. The connection with the SAA is great too as I can get into the site either through them or directly from an email.
Have used Cassart for years
Have used Cassart for years. Good service, products and price with quick delivery. Great to have knowledgeable people on the end of the phone in the UK if necessary.
The products are all of excellentquality and good prices.
The products are all of excellent quality and often at real bargain prices but always at reasonable prices.
Clearance bargains
The paint and brush I purchased were bargains from the clearance page. I am very happy with the saving I made.
Amazing company to deal with
Amazing company to deal with. Good cross section of products available for all medium of art. Cass Art is a fantastic company to deal with and resolved a tiny issue I had with the utmost courtesy and speed seamlessly. Highly recommend
I paid for next day delivery the item…
I paid for next day delivery the item didn’t come next day for my daughters birthday I emailed to complain and have had no response
Good quality products and great prices
Good quality products and great prices. Customer service at Manchester store is also excellent.
Fast processing of online orders.
Fast processing of online orders.
Well packaged
Receiving the product well packaged is…
Receiving the product well packaged is what counted for me. So I will be using Cass Art again.
Great range of quality art products
Great range of quality art supplies, regular offers and speedy delivery. I’ve always been happy with my purchases and highly recommend buying from Cass Art!
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