Cashify Reviews 

499
•
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 146 reviews, most reviewers were let down by their experience overall. People frequently complained that online price quotes were significantly higher than the final cash offers made during doorstep pickups. Customers expressed deep frustration regarding unexpected price reductions justified by disputed or inconsistent technical assessments during inspection. Buyers also encountered severe communication issues with unhelpful support teams, alongside disappointing repair quality that left devices damaged. Though some reviewers had better experiences buying devices that worked fine initially, many still strongly advised caution. Consumers noted that traditional offline channels might be much safer to avoid these unexpected and stressful valuation drops.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction over frequent hardware... See more

Price

Reviewers express deep frustration and disappointment regarding price discrepancies, noting that online... See more

Customer service

Consumers find customer service to be extremely frustrating and unresponsive when trying to resolve repair or... See more

Service

Customers consistently note negative experiences with service, highlighting unreliable repairs, unfulfilled... See more

Quality

Customers felt deep dissatisfaction regarding the quality of the products received, frequently reporting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Maine 2 January ko iphone 11 pro max order Kiya tha lekin abhi tak nhi aaya sara payment advance kar diya hai fir bhi lekin app ke andar order laga bana hai aur check karne me batata hai ki is number... See more

Rated 1 out of 5 stars

If I could give a negative star feedback, I would. Save yourself and never engage, or associate with this company. Trash. Rude. Zero anger management and abusive to costumers. I judge their IQ, and... See more

Rated 1 out of 5 stars

Cashify has totally lost credibility. Everytime I try to sell, an estimated price is shown before I book. But when the buyer arrives, he reduces the price ridiculously(80 to 90pc) citing some silly re... See more

Rated 1 out of 5 stars

They advertise one price on their website but pay a lower amount when they come for pickup. I’ve sold four phones through them and had to reject the last two sales after noticing the pattern. The redu... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

India's most trusted platform for selling old gadgets online. Sell old mobile, laptop and tablets sitting at home & get instant quote, free pickup & more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

499 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(499)

148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud Cashify team

Dear Readers,
Main aapse request karta hoon ki koi bhi material bina properly verify kiye se na lein. Aap sab soch rahe honge ki main koi competitor hoon, lekin nahi — main ek genuine buyer hoon.

Mera naam Abhijeet Kushwaha hai aur mera phone number 9999873585 hai. Maine recently 3 months pehle apne iPhone 12 aur iPhone 14 Pro ki batteries replace karwayi thi. Within 1 month dono batteries dead ho gayi.

Maine complaint raise ki, to Roshan naam ka ek engineer aaya. Usne diagnose karke bataya ki dono batteries faulty hain. 2 din baad woh replacement battery lekar aaya, lekin woh used lag rahi thi. Jab maine poocha, to usne kaha: “Sir, ye Cashify certified battery hai.” Maine usi time Cashify customer care par call kiya aur unhone bhi confirm kiya ki ye “Cashify certified battery” hai.

Lekin woh battery bhi sirf 2 weeks chali aur ab charge lena completely band kar diya hai. Jab maine dobara complaint ki, to ab kaha ja raha hai ki 3 months ho gaye hain aur battery warranty se bahar hai, isliye kuch nahi ho sakta.

Agar battery properly working condition mein hoti, to 3 months ke andar 2 baar replacement ki zarurat hi nahi padti. Mere pyare viewers se request hai ki koi bhi product hamesha properly check karke aur original hi purchase karein — old ya refurbished parts bina verification ke mat lagwayein.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

“My prepaid order was confirmed and…

“My prepaid order was confirmed and payment deducted, but later cancelled. I received contradictory explanations including QC issue and allocation to another customer. Refund processing also caused delay and inconvenience.”

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Fraud by design

They are designed to defraud the seller. They offer an online quote for the device and then their pickup agent comes prepared with a lower quote - using some random defect which they create out of nowhere. They have no phone customer support - never seen a more shameless organisation before. Avoid at all costs to save yourself from harassment.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience with…

Absolutely terrible experience with Cashify.

This has been nothing but a complete waste of time. For days, I’ve been stuck dealing with the same copy-paste responses with zero actual progress. It’s clear that customer support is either poorly trained or simply doesn’t care once they have your business.

There is no accountability, no urgency, and no real effort to resolve issues. Promises are made casually and then ignored. It honestly feels like the entire system is designed to delay rather than help.

I strongly question how a company operating at this scale can be this unprofessional. This experience has completely destroyed any trust I had.

If you’re considering using them, be prepared for frustration, delays, and disappointment.

Still no proper resolution — just endless excuses.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Dear Cashify Support Team,

Dear Cashify Support Team,
I am extremely disappointed with the service provided by Cashify. I booked a screen repair service and paid for it, but my issue is still not resolved.
Within one month, my phone screen has been replaced 3 times, yet the same issue continues. I have already visited your store 3 times and traveled nearly 18 km each visit, which has caused me unnecessary time, effort, and travel expenses.
Despite multiple repairs, my mobile still has the same touch/screen issue. This clearly shows that the problem has not been properly fixed.
I request an immediate resolution to this issue. Since repeated repairs have failed, I am requesting a full refund for the amount paid, as well as a proper response from your team regarding this inconvenience caused to me.
Please treat this as a priority and resolve it at the earliest.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Agent can't pick order because it's…

Agent can't pick order because it's far loction he will come tomorrow. Next day he call me at 10.32 am that he is coming within 1 hour. At 11.55 I call agent no response. At 4 pm agent call me and informed me that he can't pick up the order he is at wadala.he is asked me to come wadala

18 April 2026
Unprompted review
Rated 1 out of 5 stars

I auctioned my MacBook m3 pro on…

I auctioned my MacBook m3 pro on cushify after evaluation they quoted me the price and once the agent came to my home he says my MacBook is not m3 pro its m3 even the box and computer has shown the image but he refused to believe and offered me half of the price it mentioned, it is total waste of my time.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Being a Honest customer!!

Being a Honest customer!!!
I am extremely disappointed with my recent experience selling two phones on Cashify.
The initial price quoted on the platform seemed reasonable. However, when the pickup executive arrived, the value of my devices was significantly reduced after an inspection that did not accurately reflect their actual condition.
During the evaluation, the executive consulted another person remotely, and several issues were pointed out that were not present in my phones. This felt misleading and unfair, as I was pressured into accepting a much lower price than what was initially offered.
My devices were in decent condition, and the final price offered was far below their actual worth. The entire experience was frustrating and has affected my trust in your service.
I request that you review this process and ensure that customers are given fair and transparent evaluations in the future.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. These guys are cheat even if the condition is good the technician will bring up points which are not mentioned on app/ online assessment portal. Drastically reducing the amount. They cheat customers to increase their margins further. Worst experience.i have raised issue but that also is not being addressed properly. They go ignorant. Never choose cashify.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I have purchased mac book m1

I have purchased mac book m1 , it was 6 months garanty but the camera was disturb after 1 months and it's been 6 months my laptop is not opening...unable to charge it..not charging.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I hv not any personal experience.I…

I hv not any personal experience.I planned to buy a apple ipad but the review which I read out make me to decide not to proceed with buying from this company.customers review are really alarming,if really people are so bad experience ,I belive govt sud take strict action to stop such fraud,people suffering from.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service.
The pickup agent doesn't show up on time. Doesn't take calls. No communication. No proper support team.

Not sure why a reputed company like Google is using Cashify as their Trade-in partner!

4 April 2026
Unprompted review
Rated 1 out of 5 stars

Not satisfied this

I'm Not satisfied this The initial price quoted was very low, but it was increased later. This is very poor customer support. I would have been better off buying from somewhere else, especially since I didn't even get the product I wanted. Now that I’ve upgraded, the price has gone up even more. Cashify is much better than this

5 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look