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Cash for Silver USA Reviews 

410
•
TrustScore 4.5 out of 5

4.7

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Considering 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and user-friendly process, making transactions easy and stress-free. Many praise the staff and customer service for their professionalism, helpfulness, and clear communication, often appreciating the smooth, efficient, and quick handling of their items. However, some customers noted initial offers were lower than expected or significantly below market value. These reviewers sometimes felt offers were insulting or a waste of time, and some found communication around pricing inconsistent, often requiring negotiation.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its speed, convenience, and helpfulness, with... See more

Price

Users describe ambiguous interactions with price, with some reviewers reporting fair prices and satisfaction... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, simple,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

410 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(410)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Selling silver

Seamless process from start to finish. Fair prices. Exceptional customer service and support.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Very easy to do

Very easy to do. They keep you advised and offer free shipping. Handled quickly. Answered every question in a timely manner. Pleasant staff to deal with.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

This was a very easy process

This was a very easy process. All I did was contact them tell them what I wanted to sell and fill out my information The next thing you know, I was notified my shipping label was on the way. After just a few days, I was notified that my shipment had been received.On the next day, I was given a quote. A very easy process.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Pleasant experience!

I sold some silver jewelry that I had for years. I definitely recommend this company. I received a fair offer for the silver and the process was easy.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish was flawless…

From start to finish was flawless…. Got my label in my email took it about 7 days to get to them they received my items on a Friday and I had an offer 1st thing Monday morning … accepted the offer choose to have my check overnighted by fedex got my check on Tuesday. Will definitely use them again.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

I give them a 5 Star rating cuz they deserve it

I had the pleasure of communicating with a gentleman by the name of Carl whom was very quick to update me on everything that was happening. He was also very attentive and quick to respond to all my questions and/or concerns I had. I received a what I believe was a fair offer for what I sent in. And they are sending me back the items they didn't want which I also appreciate. I definitely recommend the anyone looking to sale any jewelry come through this company. I definitely plan on contacting them in the future.

13 November 2025
Unprompted review

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