Cash for Silver USA Reviews 

410
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the ease and efficiency of the entire process from start to finish. Many people commend the staff and customer service for being professional, responsive, and helpful, often providing clear explanations and excellent communication. However, some customers also noted that initial offers for their items were often lower than expected or perceived as considerably low compared to market prices. These reviewers frequently mentioned needing to negotiate to reach an acceptable price, with some feeling the process was a waste of time due to the initial low valuations.

What people talk about most

Service

People report positive experiences with service, often highlighting its speed, convenience, and helpfulness,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the prices fair and even higher... See more

User experience

Reviewers highlight the exceptional ease and simplicity of the user experience, with many describing the... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and kindness. Reviewers... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more

Rated 5 out of 5 stars

When I initially sent my sterling silver to Cash for Silver, they made an offer that was much lower than I expected. They quickly returned my silver and life went on. After watching silver prices jump... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

410 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(410)

238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You kept me in constant contact with…

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you counter offered with a much more generous offer which I accepted. For that I'm pleased.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

very good people

very prompt, seemed to consider the customers needs,
I would definitely recommend.
I felt good doing business with them.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Overall a good experience.

Offer was made in a fair amount of time. Initial offer was rather low considering the present silver spot price. I asked for a reconsideration and received what I thought was fair price, not the best, but fair.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

There could not have been an easier way…

There could not have been an easier way to collect money for things laying around the house I didn't need anymore. They literally sent me prepaid shipping envelope and someone came to my door to pick it up when I called and said I was ready. What an amazing service I am so beyond happy I will be using them again and again and again.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

From beginning to end

From beginning to end, they let me know what was going on and how long it would take. It was so easy. I’m glad I used the service. I had a lot of things that I didn’t use and didn’t wear and they purchased it from me at a fair value thank you so much….

30 December 2025
Unprompted review
Rated 4 out of 5 stars

Straightforward but—

The process was quite simple and straightforward. However, I requested the payment be made in one form and it was made in another without reason or consultation.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Can't give you a percentage on spot price for any kind of metal

I would not use this company.For a company, not knowing how much percentage, they want is a company that is trying to get someone out of whatever they can.. No, matter what the
Price of it is going up or down. It does not affect the price that they want. If it does, they're trying to get over on someone I recently tried to sell silver to them. But over the phone, he could not give me a percentage of what they're looking to make to me. That's bad business.
You should know as a company. What you're willing to pay over or under spot.
The spot price. If someone can't give you the percentage. they're trying to get over on you.Every business knows how much they want to make regardless of what the spot price is. I highly do not recommend using these people.They're here to take advantage of whoever they can.

30 November 2025
Unprompted review

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