While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 245 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the process as extremely easy, professional, and smooth from start to finish, often highlighting the convenience of selling precious metals. Many appreciate the prompt communication and the fair prices offered, with some noting that the quoted price exceeded their expectations. The staff is frequently praised for being friendly, knowledgeable, and patient, making customers feel comfortable and valued. Reviewers also commend the fast turnaround time for appraisals and quick payment, often receiving funds the same day the offer is accepted. However, some customers also noted initial offers that were significantly lower than expected or below market value, requiring negotiation to reach a satisfactory price. A few people mentioned inconsistent communication regarding payment or a lack of detailed breakdown for their offers, leading to confusion. There were also instances where the offer was considered unsatisfactory, with some feeling the company's valuation was lower than expected.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the kindness,... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received fair prices... See more

User experience

People report positive experiences with user experience, consistently describing the process as easy, simple,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Reviewers mention positive feedback about payment, highlighting the speed and ease of transactions. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was worried about sending in my family sterling but handled very well. Communication was great. Initial offer was lower than I wanted but when I called they quickly gave more what I was expecting an... See more

Rated 5 out of 5 stars

This is my 3rd transaction with Cash For Silver USA... It is A Reasonable place to sell precious metals & will negotiate & work with a customer for a compromise. They issue fast payments once a deal... See more

Rated 5 out of 5 stars

This process was super easy. They were kind and nice to work with. It was convenient to be able to text questions. They kept me in the loop immediately at every step of the process and the offer came... See more

Rated 5 out of 5 stars

You kept me in constant contact with shipping. Transaction so far has been flawless.. What I didn't understand is how I could turn down the original offer but before silver was sent back to me you cou... See more


Company details

  1. Gold and Silver Trading Company

Written by the company

Cash for Silver USA is the most trusted brand in North America to sell your silver to. We specialize in coins, sterling silver flatware and serving pieces. As well as gold and platinum jewelry, gold coins, diamonds and Rolex timepieces. MILLIONS IN TRANSACTIONS Our company has bought and sold over $150 Million in valuables ranging from sterling silver, silver coins, silverware and other precious metals. FULLY INSURED Every shipment is automatically insured for up to $5,000.00. Additional insurance up to $100,000.o0 USD is available prior to shipping. The policy covers loss, damage during transit and while your merchandise is at our processing facility. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it or return your item(s) free of charge. TENS OF THOUSANDS OF CUSTOMERS Cash for Silver USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your silver coins, sterling silver flatware and serving pieces for the highest possible settlement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

389 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cashforsilver went above and beyond my…

Cashforsilver went above and beyond my expectations for appraising and buying my silver flat ware. I was very nervous sending valuables in the mail to strangers, but I'm so glad I went with this website over any other avenue. They gave me a more then fair offer and when I had a few questions they responded immediately and even went as far as to call to make sure they sent the payment to the correct address. 100% will use them in the future and would highly recommend their service!

24 April 2026
Unprompted review
Rated 4 out of 5 stars

The process was simple

The prices was simple, and in the end I received more than I would have locally. I will definitely use them in the future.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service and…

Outstanding customer service and process. Taking into consideration the volatility of the market currently, Cash for Silver offered a price higher than any of the competitors with the same services. Thank you for a great experience.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

The professionalism of your team

The professionalism of your team. The fact that they were in constant contact with me. Who knew that the coins in my possession would get me the proceeds I was paid. Those proceeds will help tremendously since I have been out of work since mid January, due to health issues. My thanks to everyone involved.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy peasy

Easy peasy! Requested label, printed and packed up my broken flatware pieces and within a week received a fair price!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Cash for Silver

The whole process of getting my sterling silver evaluated for scrap was made easy by the great people at Cash for Silver. Every step in the process was communicated to me and any questions I had were answered very quickly. I received payment by check and I was very happy with the amount. I highly recommend this service for anyone who wants to sell their sterling silver items.

31 March 2026
Unprompted review
Rated 4 out of 5 stars

My experience was great

My experience was great! My initial offer was increased which really made me happy. However it took over a day to receive my funds instead of same day as promised. But end result was fabulous. Everyone was great to work with. Very satisfied

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Process was a breeze!

The guidelines for sending things to sell were clear and the communication was fantastic. They responded very quickly to my questions. I’m very satisfied with the entire experience.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

The service is quick

The service is quick, easy and convenient. The packing label comes within a couple days or you can print your own. You get an immediate response as soon as your items are received. The prices are fair and payment is sent immediately.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Professionals!

From my first look at your website to the return of my items, your company handled my transaction professionally. That deserves 5 stars. I should deduct one star because I had to refuse your offer, but your free return shipment is appreciated!
-- Ali B

23 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look