CashForCars.com Reviews 

8,859
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 761 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online forms and overall process are exceptionally fast, straightforward, and very easy to complete from start to finish. People also appreciate the staff, describing the team members and tow truck drivers as extremely professional, courteous, and helpful throughout the entire interaction. Some reviewers were not happy with unexpected price adjustments made during the vehicle pickup, noting that the final cash offers were significantly lower than initially quoted online. A few other people also felt that communication from support representatives was lacking, mentioning difficulties with getting timely updates or callbacks regarding their transactions.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and efficient experiences. Reviewers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that employees and representatives were very... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praise the highest offers... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is fast, seamless,... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a wide range of differing interactions. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Setting up this transaction was simply and easy and the offer was higher than several other companies I reached out to. There was an issue at pickup with the offered price. Cash For Cars followed up... See more

Rated 4 out of 5 stars

Experience was quick and easy. I wish I could’ve gotten just a little bit more for it but I guess I got a fair price considering. I dropped off the car and walked away with a check which I desperately... See more

Rated 4 out of 5 stars

Interesting reading the reviews after I sold my car. I might have been more skeptical if I had read them first but my experience was a lot better than others have faced. Starting off, I did the thing... See more

Rated 4 out of 5 stars

It was easy to fill out the forms, but the phone process is crazy since I sent all the paperwork to them online.

Company replied


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

CashForCars.com is the easiest way to sell your car, truck, SUV, motorcycle, RV or boat. Award-winning customer service, competitive offers and free nationwide towing set us apart from the competition. Call 866-802-0834 to speak with a vehicle purchasing agent today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8,859)

654 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

You purchased 4 vehicles from us

You purchased 4 vehicles from us. All of your employees are very hard to understand. During the process, they repeated the same directions repeatedly, and each time I called, I was transferred and had to go through the same steps again. It was very time consuming.

3 March 2026
Rated 5 out of 5 stars

Excellent probing for key items to…

Excellent probing for key items to consider to establish a fair value. Good follow up and automated process before pick up was good. Live in person contact by Panther personnel during pick up and haul away was very easy and friendly personnel.

3 March 2026
Rated 5 out of 5 stars

Very pleased with CashForCars

It was a pleasure to work with the people at CashForCars. Bernardo faithfully stayed in touch with me through the entire process. He found a buyer for my totaled vehicle within 30 minutes of the offer being made available. Patricia was very helpful and walked me through the paperwork process. The tow driver from the local yard in was so very nice and helpful. Since I no longer have a vehicle, he kindly met me at my home to exchange paperwork and handed me the check. The entire transaction was easy and quick. Everyone was kind and professional and they did a wonderful job, I'll contact CashForCars again if the occasion arises.

24 February 2026
Rated 5 out of 5 stars

My experience of losing one of my most…

My experience of losing one of my most favorite car is a little sad. But my experience with CashForCars is great. They are very professional. Gave me good quote and nicely followed up. Even the process of card handling and over all process and pickup was pretty smooth. I strongly recommend when you are in need try CashForCars.

26 February 2026
Rated 5 out of 5 stars

I couldn't believe how incredibly easy…

I couldn't believe how incredibly easy the whole process was! I was prepared for a day's long ordeal costing me hundreds of dollars in storage fees while I waited for the car to be picked up. It was picked up the same day! On my schedule! The driver had a check in hand for the full amount offered and the check cleared the bank immediately. This is a LEGIT service. You won't go wrong using this company.

25 February 2026
Rated 2 out of 5 stars

Older vehicle... avoid these people

I explained I needed my vehicle gone ASAP because code enforcement had given me warnings. Their offer was low, but the man I spoke to said he would give up his commission. I was told to contact the carrier directly. I couldn't because they were closed all weekend. So I called Cash for cars back and twice was out on a hold so long I ended up hanging up. Called around and almost every other place offered me more for my truck. So avoid these people if you're selling an older vehicle that you know has hard to find useable parts on it. These people will low ball you based on age alone.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I tried two other companies before I found cash for cars and they were one hassle after another with missed pick ups and dropping of offers. Cash for cars said what they were going to do and did what they said.

25 February 2026
Rated 3 out of 5 stars

The car rides great

The car rides great. In between the doors and the lift back there was a ton of stuck on debris that took me hours to remove. I still have more. I also had to add engine coolant and windshield washer fluid. The tires are worn also. I will have to change them soon.

26 February 2026
Rated 1 out of 5 stars

They were supposed to call an hour…

They were supposed to call an hour before pick up the vehicle from out mechanic so I could meet them over there to give them the title and the extra set of keys and to get my check. The driver told my mechanic that We said it was ok to pick up, so they took the van without the title, without paying, or calling. I did not find out until I call to see where they were. Then it took me 4 days to try and get the check and for them to get the title and for mme to get my Tag back that they told me they would bring back. This is on top of very rude people on the phone several times. I will never use you guys again, on top of telling other people not to use you!

25 February 2026
Rated 2 out of 5 stars

Sold my F-150 to them last year

Sold my F-150 to them last year. They offered the best deal compared to anyone else I found, so it seemed like a good option. Initially everything went very smoothly—I had a check in hand when the delivery truck picked up the vehicle.

The issue came later when they made a mistake with the title and needed another signature. After several emails back and forth, I decided to call. Unfortunately, you’re routed to a call center where no one could actually help. After being told three separate times that someone would call me back and never hearing anything, I eventually gave up.

The original contact at the lot where my truck was delivered also stopped responding to emails after 7–8 attempts to get more information.

My recommendation is to read up on how your state requires titles to be signed and not rely on them to provide the correct instructions.

28 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look